Jobs at Scale Computing

The Channel Account Executive recruits, onboards, and grows reseller, MSP, and distributor relationships within an assigned territory. Responsibilities include driving partner-sourced pipeline and revenue, delivering product training, supporting channel deals, creating joint business plans, coordinating demand generation, attending partner events, forecasting, and maintaining CRM activity. The role requires channel sales experience in IT infrastructure or related technologies, quota achievement, strong partner relationship skills, and 25–40% territory travel.

The Chief Marketing Officer will build and lead Scale Computing’s marketing function, owning brand strategy, demand generation, channel marketing, go-to-market planning, marketing operations, attribution, and revenue impact. The role requires developing partner programs, co-branded campaigns, and pipeline-generation engines across resellers, MSPs, VARs, and distributors. The CMO will partner with sales and executive leadership, manage marketing structure and budget, represent marketing at the board level, and scale teams and programs across a growing B2B technology portfolio.

Manage day-to-day headquarters operations, greet visitors and employees, support onboarding, maintain office supplies, coordinate lunches and events, liaise with building management and vendors, arrange maintenance and meeting spaces, and assist HR with engagement activities and office projects. This is a full-time, on-site role requiring strong organization, communication, resourcefulness, and a welcoming, service-oriented approach.

Provides internal IT helpdesk and infrastructure support, resolving tickets and troubleshooting Windows, macOS, Linux, hardware, software, connectivity, and access issues. Supports onboarding, endpoint deployment, networking, monitoring, patching, backups, security tools, compliance evidence collection, documentation, and automation. Works with Jira, JumpCloud, Google Workspace, UniFi, Elastic Cloud, and other systems while escalating complex issues and assisting with IT projects.

Leads the India-based Help Desk and Systems Administration team, coordinating with US counterparts to provide 24/7 coverage. Manages staff, SLAs, escalations, ticket trends, onboarding, infrastructure, networks, enterprise systems, asset lifecycles, security compliance, audits, budgets, and IT projects. Oversees hiring, coaching, scheduling, performance management, process optimization, vendor coordination, and service delivery while maintaining technical expertise in systems administration and networking.

Supports B2B partner marketing programs for resellers, MSPs, and distributors. Responsibilities include launching campaigns, creating partner content, coordinating webinars and events, managing the partner portal and MDF program, promoting marketing tools, and tracking engagement, utilization, and campaign ROI. The role requires cross-functional collaboration, strong organization, communication, analytical skills, and occasional travel of up to 15%.

Facilitate Kanban ceremonies, manage intake and triage, maintain Jira workflows and boards, track flow metrics, surface reactive work and blockers, coordinate cross-pod dependencies, and support customer delivery programs. Provide leadership with capacity views, flow reporting, and risk alerts while ensuring retrospective actions are completed. The role supports technical teams working on infrastructure, virtualization, networking, automation, and customer rollouts, with up to 25% domestic travel.

Lead and improve People Operations end-to-end: onboarding, changes, leaves, promotions, transfers, and offboarding. Optimize HR systems (Paylocity/HRIS), automate workflows, build AI-enabled tools, maintain data quality, create reporting and dashboards, partner with Finance/IT/vendors, and standardize global People practices to simplify employee and manager experiences.

Hands-on security engineer responsible for deploying, configuring, and automating security tooling across AWS/Azure and on-premises. Build and tune SIEM, EDR/XDR, vulnerability scanning, and IaC security; develop detection rules and automation (Python/Bash/PowerShell); support detection, threat hunting, incident response, and cloud/container hardening while working with the CISO to translate strategy into technical implementations.

Manage day-to-day accounting (journals, ledgers, reconciliations), prepare financial statements per Ind AS, ensure GST/TDS/Income Tax compliance, support audits, handle AP/AR and payroll accounting, produce MIS and variance analysis, coordinate with US team on US GAAP close activities, and improve accounting processes and controls.

Produce partner-facing e-learning courses and triage LMS support cases. Author Rise 360 content, export SCORM/xAPI, publish and configure Docebo courses, manage production in Monday.com, respond to Salesforce cases, maintain course quality, and generate training reports using AI tools.

Provide Salesforce platform support for global users: manage tickets, break/fix, testing, reports/dashboards, data manipulation, configuration (objects, fields, flows, security), user adoption, and collaborate with teams to deliver declarative solutions.

Provide front-line post-sales technical support for Scale Computing customers: answer calls and tickets, troubleshoot hyper-converged clusters, gather logs, escalate to Tier 2, participate in on-call rotation, and maintain product knowledge and customer satisfaction.