Teams at Scale Computing

Provide Salesforce platform support for global users: manage tickets, break/fix, testing, reports/dashboards, data manipulation, configuration (objects, fields, flows, security), user adoption, and collaborate with teams to deliver declarative solutions.

Produce partner-facing e-learning courses and triage LMS support cases. Author Rise 360 content, export SCORM/xAPI, publish and configure Docebo courses, manage production in Monday.com, respond to Salesforce cases, maintain course quality, and generate training reports using AI tools.