Jobs at Samsung SDS America, Inc.

The Senior Director of Managed Cloud Services will architect the cloud ecosystem strategy, lead multi-cloud operations, drive financial accountability, and cultivate partnerships with hyperscalers to enhance business growth and operational excellence.

The Final Mile Site Operations Analyst oversees last-mile delivery operations, enhancing efficiency, customer satisfaction, and managing delivery teams. Responsibilities include analyzing KPIs, developing SOPs, managing driver performance, ensuring compliance with processes, and implementing new technologies.

The Logistics Innovation Project Specialist supports logistics operations lifecycle, from proposal development to system stabilization and user training, driving innovations in process optimization and system enhancements.

Provide in-house legal counsel on technology transactions (SaaS, MSAs, SOWs), vendor risk and data privacy, and employment law matters including policies, disputes, and HR agreements. Partner with HR, Finance, IT, and Compliance; support leadership on risk management, special projects, and international expansion.

Provide in-house legal counsel on technology and SaaS transactions, vendor risk and privacy, and employment law matters. Draft, negotiate, and audit commercial contracts (SaaS, MSAs, SOWs); advise HR on hiring, performance, terminations, policies, and investigations; collaborate with finance, compliance, and IT/security; support strategic initiatives, leadership, and special projects including restructurings and international expansion.

Develop, maintain, and support enterprise Java/Spring web applications; troubleshoot production incidents; manage deployments and releases; collaborate with cross-functional teams; support AI-powered applications and workflow automation using Python and LLM/agent frameworks.

Full-cycle technical sourcer/recruiter responsible for proactively sourcing passive candidates, managing ATS and recruiting workflows, partnering with hiring managers, driving diversity initiatives, negotiating offers, and using data to improve hiring processes for technical roles.

Serve as the local HR presence for the Plano headquarters supporting employee relations, HR operations (onboarding, offboarding, HRIS data, benefits, leave), talent integration, compliance with employment laws, payroll coordination, and HR projects to improve employee experience and operational excellence.

Develop and deploy embodied AI on humanoid robots: collect teleoperation data, train RL/imitation policies, integrate perception and control, optimize low-latency inference, and iterate experiments in real-world environments using simulation and scalable training pipelines.

Lead design, implementation, and support of enterprise network infrastructure for a 24/7 manufacturing facility. Provide overnight on-call tier-3 response, resolve complex L2/L3 and VPN issues, perform packet analysis, drive projects and architecture changes, mentor engineers, enforce compliance and maintain documentation and IPAM.

Provide onsite SAP MM support at a large manufacturing facility: maintain material/vendor master data, troubleshoot interfaces with legacy systems, lead MM project workstreams, support month/year-end closings, document processes, deliver training, and propose process improvements and automation.

Lead North American logistics business development and sales for freight forwarding, transportation, warehousing, and integrated logistics. Drive new customer acquisition, revenue and profitability targets; recruit and coach sales teams; manage RFQs/RFPs, pricing, contracts, and cross-functional execution with operations and finance. On-site in Plano, TX; travel as needed.

Manage and optimize last-mile delivery operations by monitoring KPIs, enforcing SOPs and SLAs, leading carrier and driver performance, resolving customer issues, implementing routing/telematics technologies, controlling costs, and developing a high-performing team.

Sell and grow Enterprise Mobility Services to US federal customers and system integrators. Generate net-new government accounts, enable direct customers with product/technical support, meet sales targets, provide market intelligence, and maintain forecasts and reporting. Travel up to 50% and collaborate with leadership to refine offerings.

Operate humanoid, arm, and mobile robots via VR and teleoperation rigs to collect labeled real-world data. Perform repetitive manipulation tasks, document behaviors and failures, filter data for quality, and collaborate with engineers and researchers to support VLMs, robotic autonomy, and embodied AI development.

Provide legal support for Samsung SDS's logistics business, focusing on contract management, compliance, risk management, and collaboration with stakeholders.