Jobs at Saks

Supports and optimizes accounting and financial systems, including administration, configuration, integrations, master data, troubleshooting, and user support. Partners with Finance, IT, Merchant, Planning, and Inventory teams on system enhancements and cross-functional projects. Analyzes financial and operational data, develops self-service reporting, improves processes, implements applications, maintains controls, and delivers training and documentation. Requires ERP, Oracle EPM, Tableau, Power BI, and SQL experience.

Drives online growth for an assigned luxury brand by optimizing product presentation, categorization, navigation, content accuracy, and customer experience. Analyzes e-commerce performance metrics, monitors competitors, influences assortment and productivity with merchandising and buying teams, collaborates with digital experience and technology partners, resolves site issues, and delivers recommendations based on data. Requires strong e-commerce knowledge, analytical ability, communication skills, and proficiency with Microsoft Office.

Manages luxury retail customer relationship and clienteling strategies for targeted client segments. Leads client acquisition, retention, tier migration, VIP engagement, CRM technology adoption, KPI analysis, localized events, and store-wide client development programs. Coaches sales associates, partners with store and corporate teams, and supports high-value transactions and exclusive client experiences.

Plans and executes localized store marketing, events, brand activations, social campaigns, and community partnerships. Manages marketing calendars, budgets, content, communications, and event production while driving sales, client retention, ROI, and brand equity. Leads corporate social responsibility initiatives and collaborates with internal teams, luxury brand partners, media, and community organizations. Coaches team members and presents performance metrics to senior stakeholders.

Manages luxury retail customer relationship and clienteling strategies across store and market segments. Leads client acquisition, retention, tier migration, VIP engagement, and CRM initiatives while coaching sales associates. Analyzes clienteling KPIs, drives store-wide programs, champions Connect and CRM technology, and partners with brand experience teams on events and exclusive customer activations. Requires strong analytical, communication, coaching, and luxury client relationship skills.

Leads luxury retail customer relationship and clienteling strategies across store and market locations. Manages top-tier client portfolios, analyzes CRM and sales KPIs, drives client acquisition and retention, coaches Sales Associates, champions CRM technology, and partners on VIP events and activations. The role supports high-value client engagement, tier migration, personalized experiences, and revenue growth while collaborating with store leadership and corporate teams.

Manages store-level customer experience, relationship selling, client retention, brand activations, community partnerships, and event execution. Plans and oversees event calendars, budgets, communications, production, and reporting while monitoring customer relationship and sales KPIs. Partners with store and corporate leadership to develop seasonal strategies, strengthen top-client relationships, drive private-client initiatives, and improve store performance. Leads, coaches, and motivates teams while presenting insights and recommending strategy adjustments.

Manages store-level customer experience, events, brand activations, community partnerships, and client relationship initiatives for Saks Fifth Avenue. Develops event strategies, budgets, schedules, communications, and reporting while partnering with store and corporate teams. Monitors customer performance and relationship KPIs, supports client development, cultivates top-client relationships, and drives sales and retention outcomes. Leads and coaches teams in a flexible, on-site retail environment.

Manages luxury retail customer relationship and clienteling strategies across store and market segments. Leads client acquisition, retention, tier migration, and VIP engagement initiatives while coaching Sales Associates on CRM and clienteling technology. Analyzes customer and sales KPIs, develops localized strategies, supports high-value transactions, and partners with leadership and Brand Experience teams on events and corporate programs.

Leads localized customer relationship and clienteling strategies for luxury retail stores and markets. Manages high-value client portfolios, drives acquisition, retention, tier migration, and customer lifetime value. Analyzes clienteling KPIs, coaches sales associates on CRM and Connect technology, implements corporate client development programs, and partners on VIP events and activations. Engages high-value clients directly while collaborating with store leadership, brand experience, and corporate teams.

Manages store-level customer experience, brand activations, events, community partnerships, and client relationship initiatives. Plans and executes events, budgets, communications, and reporting while monitoring customer performance metrics and supporting selling goals. Partners with store leadership, corporate teams, brand partners, and community organizations to improve client engagement, retention, and sales. Leads and develops teams and works on-site with a flexible schedule.

Manages store-level customer experience, client relationship initiatives, branding, marketing, community engagement, and events. Leads event planning, budgeting, communications, execution, and reporting while monitoring customer performance KPIs and driving sales, retention, and client activation. Partners with store leadership, corporate teams, merchants, and external organizations to develop seasonal strategies, strengthen top-client relationships, and achieve store and customer targets. Coaches team members and supports executive-level presentations and data-driven decision-making.

Manages store-level customer experience, relationship selling, client retention, branding, marketing activities, and events. Develops event plans, budgets, schedules, communications, and reporting while coordinating with store leadership and corporate teams. Builds community, philanthropic, media, and client relationships; creates commercially focused activations; monitors customer performance KPIs; and drives client relationship initiatives. Leads and coaches teams, analyzes customer data, presents recommendations, and supports store sales and MVC targets.

Assists a Personal Stylist with luxury client appointments, POS transactions, merchandise processing, order tracking, alterations, scheduling, gifting projects, client record maintenance, digital selling, and social media. Ensures unsold merchandise is returned to stock and fitting rooms remain clean. The role requires on-site work, online platform use, customer service excellence, fashion retail experience, technology proficiency, and schedule flexibility.

Provide exceptional customer service and consultative selling to meet and exceed sales goals, build long-term client relationships, maintain product and brand knowledge, collaborate with vendor partners, and support store events and ad-hoc responsibilities.

Provides personalized luxury fashion customer service, develops long-term client relationships, exceeds sales goals, builds a clientele base, maintains product and brand knowledge, and collaborates with vendor partners on consultative selling and store events.

Supports Fifth Avenue Club consultants by maintaining client relationships, addressing client needs, coordinating communication, prioritizing daily tasks, and completing administrative responsibilities. Requires professionalism, strong organization, computer literacy, flexibility for nights and weekends, and prior retail experience.

Reviews digital transactions to identify business losses, fraud, false declines, account takeovers, and other anomalies. Investigates suspicious activity, protects confidential information, escalates system issues and fraud trends, and cancels fraudulent transactions. Handles inbound and outbound customer calls, resolves concerns, supports customer experience, and contributes to process improvements and business strategies. The role requires strong communication, analysis, multitasking, attention to detail, and willingness to work night shifts.

Investigates customer transactions to identify fraud, business loss, false declines, anomalies, account takeovers, and other risks. Reviews and cancels suspicious orders, handles inbound and outbound customer calls, protects confidential information, escalates system issues and fraud trends, resolves customer concerns, and supports process improvements in a fast-paced call center environment.

Provide exceptional customer service, build lasting client relationships, increase sales, exceed sales plans, develop a clientele base, maintain product knowledge, and collaborate with vendor partners on consultative selling, store events, and client development.