Jobs at Saks

Serves as a strategic People partner to Customer Support, Commercial Strategy, and Analytics teams. Advises leaders on talent strategy, performance management, employee relations, workforce planning, career development, compensation, engagement, and organizational change. Executes HR programs, collaborates with People Centers of Excellence, uses workforce data to identify trends, and supports policy and employment-law compliance. The role is based up to four days weekly at the company’s NYC office.

Owns end-to-end non-endemic partnership marketing campaigns across luxury retail brands. Manages client relationships, campaign roadmaps, cross-functional execution, budgets, events, reporting, ROI analysis, renewals, and growth opportunities. Partners with marketing, merchandising, creative, legal, finance, and events teams to deliver multi-channel activations. Requires strong project management, communication, analytical, organizational, and presentation skills, plus proficiency in Excel, PowerPoint, and Google Workspace.

Supports planning and buying teams with pre-season and in-season merchandise planning. Manages Open to Buy forecasts, sales and inventory targets, receipt management, reporting, vendor and product analysis, and buy recommendations. Partners with buying, allocation, category growth, and store teams to achieve sales and profit objectives for the contemporary handbags category.

Creates polished visual designs across digital, print, social, email, packaging, retail, and advertising channels. Translates seasonal campaigns and brand strategies into cohesive layouts, manages projects from concept through production, prepares production-ready files, and collaborates with creative, marketing, merchandising, photography, copywriting, and production teams. Applies typography, layout, color, imagery, and brand standards while incorporating feedback, meeting deadlines, and contributing fashion-forward creative ideas.

Creates polished visual assets across digital, print, social, email, packaging, retail, and advertising channels. Translates campaigns and brand strategies into on-brand layouts, manages projects from concept through production, prepares final files, supports shoots, incorporates feedback, and collaborates with creative, marketing, merchandising, photography, copywriting, and production teams. The role emphasizes typography, composition, visual storytelling, luxury branding, organization, and meeting deadlines.

Provides technical support for customer service operations through Jira, phone, email, and chat. Administers account access and licensing, supports contact center voice and omnichannel systems, coordinates incident communications, adjusts schedules, and liaises with third-party vendors. The role also improves operational processes, troubleshoots desktop applications, and supports employees and service partners in a 24/7 environment.

Investigates customer transactions to identify fraud, business loss, false declines, anomalies, account takeovers, and other risks. Reviews and cancels suspicious orders, handles inbound and outbound customer calls, protects confidential information, escalates system issues and fraud trends, resolves customer concerns, and supports process improvements in a fast-paced call center environment.

Leads global ecommerce site merchandising strategy, promotional execution, digital discovery, conversion funnel optimization, and product recommendations. Manages two digital specialists and partners with Product, Marketing, Creative, Category Growth, Technology, and leadership teams. Uses analytics, A/B testing, and customer behavior insights to improve search, navigation, personalization, checkout conversion, online sales, and average order value.

Supports digital site experience initiatives across replatforming, feature releases, system integrations, and legacy platforms. Responsibilities include coordinating business readiness, defect tracking, front-end UAT, launch playbooks, release validation, competitive benchmarking, customer journey analysis, leadership meetings, and cross-functional alignment among eCommerce, Product, and Technology teams.

Provides administrative, operational, and logistical support for Bergdorf Goodman branding, marketing, and event activities. Responsibilities include maintaining calendars and planning documents, coordinating in-store events and fashion presentations, tracking sales and reports, managing vendor logistics and event documentation, preparing presentations and recaps, researching event resources, and coordinating communication among marketing, store teams, clients, vendors, and brand partners. Requires flexible availability for event coverage, including evenings, weekends, and holidays.

The Workday Financial Analyst translates Finance and Accounting requirements into Workday Financial Management configurations and solutions. Responsibilities include configuring financial business processes, validation and condition rules, managing EIB data loads, supporting modules such as General Ledger, Accounts Receivable, Banking, Procurement and Expenses, conducting biannual release testing, resolving production issues, and supporting month-end close activities.

Leads marketing measurement and performance analytics for Saks.com, including campaign and media reporting, statistical analysis, dashboard development, executive presentations, and customer-centric recommendations. Manages Adobe Analytics, monitors clickstream behavior, troubleshoots tracking issues, supports A/B testing, and partners with marketing, media, merchandising, and technical teams to improve reporting and business results.

Leads and develops a US-based team of sourcing specialists, establishes talent sourcing strategies, optimizes Workday, Indeed, and LinkedIn Recruiter usage, partners with hiring managers, monitors sourcing metrics, and presents recruiting insights to leadership. The role also oversees team performance, coaching, training, candidate experience, stakeholder collaboration, and continuous improvement of sourcing processes.

Senior HR business partner responsible for strategic HR partnering, organizational design, change management, performance and succession planning, employee relations, HR transformation, and mentoring a People Business Partner to drive engagement, capability building, and talent retention across assigned business units.

Execute and administer compensation and benefits for the India office (~1,000 employees). Lead annual salary review cycles, market benchmarking, pay governance, incentive administration, HRIS data governance, payroll inputs and statutory compliance. Manage benefits programs, vendor negotiations, renewals, audits, utilization analytics, and recommend program optimizations using advanced Excel and presentation tools.

Manage end-to-end contingent workforce operations, including requisitions, contracting, onboarding, assignment changes, extensions, conversions, and offboarding. Maintain accurate VMS records, verify contracts and purchase orders, monitor vendor compliance, produce workforce and financial reports, and support audits. Partner with MSPs and business leaders on worker classification, co-employment risk, security reviews, workforce planning, and process improvements.

Leads store-level customer experience, brand activations, events, community partnerships, and client relationship strategies. Manages event planning, budgets, communications, execution, reporting, and seasonal calendars while partnering with store and corporate teams. Analyzes customer performance metrics, supports client development, drives sales and retention goals, and coaches direct reports. Requires flexible availability for evenings, weekends, and holidays; travel may be required.

Leads end-to-end functional, integration, and regression testing for POS machines, payment terminals, and store systems. Defines test strategies, creates test cases, validates APIs and backend data, manages defects, reports release readiness, and mentors junior QA analysts. The role also drives defect resolution with developers and vendors and improves QA processes and tooling.

Develop and support enterprise integrations using MuleSoft, DataWeave, CloudHub 2.0, and AWS. Build APIs, data transformations, messaging workflows, secure connectivity, and resilient hybrid-cloud architectures. Manage CI/CD deployments, observability, troubleshooting, QA support, governance, release activities, and post-release hypercare. Create technical documentation and participate in Agile delivery while integrating enterprise applications, databases, event streams, and cloud services.

Supports and optimizes accounting and financial systems, including administration, configuration, integrations, master data, troubleshooting, and user support. Partners with Finance, IT, Merchant, Planning, and Inventory teams on system enhancements and cross-functional projects. Analyzes financial and operational data, develops self-service reporting, improves processes, implements applications, maintains controls, and delivers training and documentation. Requires ERP, Oracle EPM, Tableau, Power BI, and SQL experience.