Jobs at Sailor Health

Lead provider-facing operations: represent provider needs across product and engineering, run day-to-day clinical operations, build scalable AI-enabled support systems, write/enforce policies, manage provider churn conversations, collect and close provider feedback loops, and coach the provider support team to scale.

Provide high-touch operational support to the founders: manage calendars, travel, onboarding, HR workflows, NYC office operations, event coordination, meeting materials, triage communications, and ad hoc projects to keep the company running smoothly.

As a Care Coordinator, you will guide older adults and their caregivers through the intake process, providing support and emotional guidance during their journey into care.

The Insurance Authorization Specialist focuses on obtaining insurance authorizations and negotiating single case agreements to ensure patient access to mental health care. Responsibilities include submitting, tracking authorizations, and collaborating with internal teams and payers.

The Care Coordinator provides post-intake support to patients by managing scheduling, billing inquiries, and offering empathetic guidance through various channels.

Work with founders to build growth infrastructure across operations, clinical delivery, and AI product. Launch and scale new care lines and core functions (provider ops, RCM, care navigation). Deploy AI-powered tools and automations to improve workflows, run analyses to inform fast decisions, and own end-to-end execution to drive operational excellence in a fast-growing healthtech startup.

The RN Healthcare Advocate supports older Medicare patients by providing personalized care, navigating medical systems, and coordinating resources for better health outcomes.

The Founding Engineer will lead the development of Sailor Health's AI-powered platform, building systems for patient care and mentor the engineering team.

Lead the development of an AI-powered platform for senior mental health, building systems for patient experience, and mentoring the engineering team.

The Talent Partner will manage the recruitment process, build candidate pipelines, enhance candidate experience, and collaborate with hiring managers to define roles and success metrics.

Serve as the first point of contact for older adults and caregivers, guiding intake, coordinating care and therapist matching, documenting in EHR/CRM, and providing empathetic support through the enrollment process.

Serve as the first point of contact for older adults and caregivers, guiding them through intake, matching them with therapists, coordinating care steps, and providing empathetic support while using EHR/CRM tools to track progress and communication.

As a Provider Partnerships Manager, you will foster relationships with healthcare providers to grow referral partnerships and enhance access to care for seniors, focusing on behavioral health services.

Own Sailor Health's finance function: build FP&A models, forecasts, budgets, and investor reporting; design KPI dashboards; lead Revenue Cycle Management and billing operations; support strategic finance, vendor/payer negotiations, and cross-functional financial decision-making.

Lead Sailor Health's finance function: build FP&A models, forecasts, and investor reporting; create KPI dashboards; own revenue cycle management and collection metrics; partner across functions on strategic finance, vendor and payer negotiations, and operational unit economics.

As the Founding Product Manager, you'll lead product strategy by coordinating teams to develop AI-first healthcare solutions, focusing on patient and provider experiences.

Own and scale end-to-end revenue cycle operations: maintain KPIs (net collection rate, denial rates, days in AR), build AI-native RCM workflows and tooling with engineers, create real-time dashboards and reporting, identify and resolve reimbursement leakage, manage credentialing/enrollment/fee schedules and payer relationships, ensure excellent patient billing experience, and grow the RCM team. Role involves hands-on data work (spreadsheets, SQL) and product-building.

Lead and scale end-to-end revenue cycle operations, partner with engineering to build AI-native RCM products, design automated workflows, build real-time reporting, manage payer relationships and credentialing, reduce denials and AR days, and ensure a best-in-class patient billing experience while growing the RCM team.

The Provider Partnerships Manager will establish partnerships with healthcare providers to grow referral volume for Sailor Health's services, focusing on older adults' mental health. Responsibilities include building relationships, operating in the field, collaborating cross-functionally, and representing Sailor's mission in the community.

The Provider Partnerships Manager will build relationships with healthcare providers to grow referrals for Sailor's services, focusing on mental health care for seniors. This role involves working in the field 4-5 days a week, collaborating cross-functionally, and advocating for older adults' access to care.