Jobs at Sailor Health

Provides frontline support to a mental health provider network through email and phone. Resolves caseload, technical, matching, payroll, benefits, and patient-related questions; tracks requests through resolution; escalates issues appropriately; and proactively checks in with providers. The role emphasizes organization, follow-through, prioritization, relationship-building, empathy, customer service, and comfort creating processes in an ambiguous startup environment.

Serve as the first point of contact for patients and families through phone, email, and SMS. Respond promptly to inquiries, resolve straightforward requests, triage and route communications, troubleshoot administrative and clinical workflows, and guide patients through their care journey. The role requires empathy, clear communication, organization, reliability, comfort with high-volume communication, and the ability to learn healthcare technology such as EHR and CRM systems.

The Talent Partner will manage the recruitment process, build candidate pipelines, enhance candidate experience, and collaborate with hiring managers to define roles and success metrics.

As a Provider Partnerships Manager, you will foster relationships with healthcare providers to grow referral partnerships and enhance access to care for seniors, focusing on behavioral health services.

Serve as the first point of contact for older adults and caregivers, guiding intake, coordinating care and therapist matching, documenting in EHR/CRM, and providing empathetic support through the enrollment process.

Serve as the first point of contact for older adults and caregivers, guiding them through intake, matching them with therapists, coordinating care steps, and providing empathetic support while using EHR/CRM tools to track progress and communication.

Support and scale recruiting for provider partnerships and clinical support teams. Source, screen, and advance candidates; manage interview scheduling and candidate communications; partner with hiring managers; build recruiting systems and templates; grow into full-cycle recruiting and hire and develop other recruiters.

As the Founding Product Manager, you'll lead product strategy by coordinating teams to develop AI-first healthcare solutions, focusing on patient and provider experiences.

Support and scale recruiting for provider partnerships and clinical support: source, screen, schedule, and coordinate interviews, manage hiring manager relationships, maintain ATS and candidate experience, build recruiting systems, and grow into full-cycle recruiting and people management.

The Provider Partnerships Manager will establish partnerships with healthcare providers to grow referral volume for Sailor Health's services, focusing on older adults' mental health. Responsibilities include building relationships, operating in the field, collaborating cross-functionally, and representing Sailor's mission in the community.

The Provider Partnerships Manager will build relationships with healthcare providers to grow referrals for Sailor's services, focusing on mental health care for seniors. This role involves working in the field 4-5 days a week, collaborating cross-functionally, and advocating for older adults' access to care.

The Provider Partnerships Manager develops relationships with healthcare providers, growing referral partnerships to increase services for older adults, focusing on behavioral health.

The Provider Partnerships Manager will develop referral partnerships, enhance territory growth, and collaborate with various healthcare teams to expand access to mental health care for older adults.

Own and scale end-to-end revenue cycle operations: maintain KPIs (net collection rate, denial rates, days in AR), build AI-native RCM workflows and tooling with engineers, create real-time dashboards and reporting, identify and resolve reimbursement leakage, manage credentialing/enrollment/fee schedules and payer relationships, ensure excellent patient billing experience, and grow the RCM team. Role involves hands-on data work (spreadsheets, SQL) and product-building.

As the Provider Partnerships Manager, you will build relationships with healthcare providers to grow referral partnerships and establish Sailor Health in a new market for senior mental health care.

The Provider Partnerships Manager will develop relationships in the local healthcare ecosystem, grow referral partnerships, and advocate for older adults’ mental health access.

The Provider Partnerships Manager will develop referral partnerships, manage territory growth, operate in the field, and collaborate with cross-functional teams to expand healthcare access for seniors.

This role involves building partnerships with healthcare providers, growing referral volumes, collaborating cross-functionally, and promoting Sailor Health's services to better serve older adults' mental health needs.

As Provider Partnerships Manager, you will establish and grow referral partnerships, manage relationships within the healthcare ecosystem, and represent Sailor Health’s mission to improve senior mental health access.

The Provider Partnerships Manager will establish relationships across the healthcare ecosystem to grow Sailor Health's local presence and referral partnerships for older adults' mental health services.