Growth Lead / Associate

Posted 16 Hours Ago
New York City, NY, USA
In-Office
Mid level
Healthtech • Social Impact • Telehealth
Reimagining how a generation ages
The Role
Analyze and optimize growth channels through CAC, funnel, retention, cohort, and unit economics modeling. Monitor campaigns, design experiments, launch new channels and markets, improve analytics systems, and create scalable playbooks. Partner with clinical operations, product, legal, agencies, and provider partnership teams to expand access to healthcare for Medicare beneficiaries.
Summary Generated by Built In
🌊 About Sailor Health

America is undergoing one of the largest demographic shifts in its history as the Baby Boomer generation enters its later years. This shift will put unprecedented pressure on Medicare, which already spends more than $1 trillion each year caring for older adults. Yet the healthcare system is built backwards: reactive instead of preventative, measuring years of life instead of the quality of them.

Sailor Health is building a new care model for aging. We combine behavioral health, healthcare advocacy, wellness classes, and AI care agents into one virtual platform designed for older adults. AI coaches help patients navigate their health between visits, while AI copilots give providers the tools to deliver higher-quality, better-informed care. We partner with Medicare to make our platform affordable and accessible to older adults nationwide.

Sailor has exceptional product-market fit:

  • Exponential growth: We are honored to serve thousands of patients across all 50 states, with strong organic demand helping make Sailor one of the fastest-growing companies in healthcare.

  • AI-powered, deeply human care: We harness the power of AI while keeping human connection at the center of care, creating an experience that feels personal, continuous, and deeply human.

  • Talent-dense team: We are a 25-person team in our NYC office and are backed by the founders of Ramp, Nourish, Headway, Charlie Health, and Spring Health.

⭐ About the Role

Location: New York City, in office, 5 days a week.

We're looking for a sharp, analytical, and driven individual to join us as a Growth Lead/Associate. You will report to the Head of Growth. This is a full-time opportunity based in New York, NY. In this role, you'll help manage the analytics and modeling behind our growth engine, assist in running the day to day of our acquisition channels, and lead new projects that bring comprehensive healthcare to more Medicare beneficiaries.

You will be the analytical backbone and day-to-day operator of our growth engine across marketing, partnerships, and operations. You'll inherit a strong foundation and a growing footprint as we continue to expand. We've gotten to where we are through operational rigor, disciplined decision-making, and deep attention to what actually works for a 65+ patient. We want someone who can compound that advantage by bringing the modeling, testing, execution, and structure that turn a working channel into a scalable one.

This job isn't for someone who wants to sit on the sidelines and hand off the details. You'll spend a lot of time in the weeds: building models, pulling apart funnel data, figuring out why CAC moved in a given market, working with partners to improve channel performance, and helping grow distribution channels from the ground up. The analytical rigor matters because growth at our stage is a series of high-stakes decisions about where to invest, what to double down on, and what to kill. We're looking for someone who genuinely enjoys getting into the numbers, finding the signal, and then rolling up their sleeves to make something happen.

💻 Your Key Responsibilities
  • Support the analysis behind growth. You'll aid in building and maintaining the channels we run the business on: CAC by channel and market, funnel conversion, cohort retention, and market-level unit economics. You'll turn messy data into the analysis that informs where we spend our next dollar.

  • Assist with existing growth channels You'll help the Head of Growth monitor campaign performance across channels alongside our agency partners, and help design and run the testing roadmap for creative, landing pages, and audiences.

  • Help launch new channels and new markets. You'll support the buildout of new growth channels and help put together the launch plan for each new state we enter as our clinician network expands.

  • Build the systems that scale. You'll assist in cleaning up how we track, report, and forecast across our analytics stack, and you'll write the playbooks so each new channel launch is faster than the last.

  • Partner across the company. You'll coordinate with clinical operations on therapist supply and capacity, with product on the patient experience, and with legal on compliance. Every growth idea we run gets tested against those constraints.

What We’re Looking For
  • 2-6 years of operational or analytical experience. You've worked in consulting, banking, private equity, growth marketing, or in the operations of a fast-paced startup.

  • Excellent spreadsheet and modeling skills. You build models other people can actually use, and you can defend every assumption in them. SQL is a plus.

  • Experience running experiments. You know how to design a test, read the result honestly, and kill things that are not working.

  • Strong communication and people skills. You can take a complicated analysis and turn it into a one-page recommendation, but you're also comfortable building relationships, training others, and coaching our Provider Partnership Managers to be more effective.

  • Deep empathy for the people we serve. Our patients are 65 and older and many are navigating complex mental and physical health care for the first time. Everything we build has to work for them.

Our Offer to You
  • 💰 Competitive salary and equity

  • 🩺 Comprehensive benefits, including medical, dental & vision insurance

  • 🌴 Flexible PTO and sick days

  • 🍱 Lunch and dinner in our beautiful Soho office covered by Sailor

  • 🎤 Team building events

  • ✚✚ Additional: One Medical Membership for US employees, HSA, Talkspace, HealthAdvocate, Teledoc Health

Our Values
  1. 💙 Make your Grandparents Proud: Remember why you’re here and build the standard of care you wish your grandparents received.

  2. 💡 Best Ideas Win: We strip problems down to first principles and challenge each other – but once a decision is made, we row as one.

  3. ⚡️Go Fast and Far: We have a burning sense of urgency AND we go the extra mile.

  4. 🥇 Do What It Takes To Be #1: We obsess over excellence and challenge ourselves and each other to actualize our best selves.

  5. Happy Crew: A miserable crew rows slow. A happy crew rows fast. Fun is a performance metric.

Skills Required

  • 2-6 years of operational or analytical experience
  • Experience in consulting, banking, private equity, growth marketing, or fast-paced startup operations
  • Excellent spreadsheet and financial modeling skills
  • SQL experience
  • Experience designing, running, and evaluating experiments
  • Strong written and verbal communication skills
  • Strong relationship-building, training, and coaching skills
  • Empathy for older adults navigating complex healthcare
  • Ability to work in New York City office five days per week

Sailor Health Compensation & Benefits Highlights

  • Healthcare Strength Employer materials state W‑2 clinicians can opt into comprehensive medical, dental, and vision coverage, with third‑party postings echoing this offering. Feedback suggests core health benefits are available for eligible employee roles.
  • Retirement Support The careers page and multiple job ads indicate a 401(k) is available to W‑2 clinicians with employer matching. This points to structured retirement support as part of the total rewards for benefits‑eligible staff.
  • Wellbeing & Lifestyle Benefits Some postings mention access to One Medical and mental/virtual‑care add‑ons, along with employer‑paid meals and team events for office‑based staff. These extras indicate attention to day‑to‑day wellbeing and workplace experience beyond core insurance.

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The Company
HQ: New York City, NY
20 Employees
Year Founded: 2024

What We Do

Getting older in America is tough: 90% of seniors live with chronic health conditions. 40% report feeling isolated. And despite having the highest suicide rates of any age group, older adults receive mental health therapy 70% less than the average American. Sailor Health is building the AI-native health system for happier and healthier aging. Sailor offers virtual mental health, wellness classes, care navigation, and AI care agents, all covered by Medicare. We've built the AI-powered operating system for our providers, where clinical copilots deliver real-time insights and autonomous agents handle the administrative grind. We are growing quickly and have partnered with Medicare to offer affordable and exceptional care to thousands of patients across 50 states. We are honored to have the support and backing of world-class founders from Ramp, Nourish, Headway, Charlie Health, and Spring Health.

Why Work With Us

We are one of the fastest-moving teams in health tech: every person punches above their weight and owns meaningful work far beyond their title. We’re lucky to be backed by world-class founders of Ramp, Headway, Charlie Health, Spring Health, and Nourish.

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Sailor Health Offices

OnSite Workspace

All HQ employees work in person in our beautiful office in Soho, NYC.

Typical time on-site: None
HQNew York, NY

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