Jobs at Sago

Provide in-person hospitality and reception services for clients and research participants, greet and assist visitors, review project materials, perform audio/video recording, and handle administrative and hospitality duties to ensure a professional, friendly experience.

The Project Coordinator will support the lifecycle of qualitative research projects, manage administrative tasks, and collaborate with project managers to ensure project success.

Support human participant research by coordinating participants, preparing study environments, operating and troubleshooting equipment, collecting and validating data, performing quality checks, maintaining records, and ensuring protocol compliance and participant care during studies.

Onsite program manager responsible for day-to-day delivery of research operations: lead and coach onsite teams, manage staffing and schedules, serve as primary client contact, ensure quality/compliance, run operational audits, investigate escalations, and provide hands-on support during peak demand or issues.

Senior operational role supporting and overseeing human participant UX research studies. Responsibilities include executing complex studies, ensuring lab and data quality, coordinating and coaching onsite research staff, troubleshooting equipment and workflows, partnering with cross-functional teams, and contributing to SOPs and continuous improvement. Temporary three-month role, onsite four days per week near Penn Station, NYC.

Manage end-to-end online data collection projects across multiple accounts: act as client/vendor contact, review specs, deploy sample, monitor fielding and quotas, validate and prepare data deliveries, manage vendors and budgets, communicate progress, resolve issues, and support coding/analysis and reporting while following SOPs.

Greet and attend to clients and research participants on-site, provide high-quality hospitality and reception services, review project materials, assist with audio/video recording, and perform administrative and hospitality duties to ensure a friendly, professional participant experience.

Provide in-person hospitality and reception for clients and research participants: greet guests, review project materials, perform audio/video recording, and handle administrative and hospitality duties while maintaining a friendly, professional environment.

Conduct participant screening interviews, obtain and document informed consent, schedule and coordinate study visits, handle investigational product per protocol, collaborate with project and site teams, and maintain participant-focused, compliant study documentation.

Conduct subject interviews to screen eligibility, explain study procedures and risks, obtain and document informed consent, schedule and coordinate study visits, handle study documentation, and collaborate with clinical teams to ensure participant safety and protocol compliance.

The Research Project Interviewer recruits participants for studies, conducts eligibility interviews, explains study processes, obtains informed consent, and manages study visits.

Conduct eligibility interviews, obtain and document informed consent, schedule and coordinate study visits, handle investigational product per protocol, maintain regulatory-compliant documentation, and collaborate with clinical project teams to ensure participant safety and study success.

Conduct participant interviews to screen eligibility, explain study procedures and risks, obtain and document informed consent, schedule and manage study visits, handle investigational product per protocol, and coordinate with clinical project teams to ensure participant safety and study compliance.

Lead product development and lifecycle for enterprise digital platforms: gather stakeholder requirements, define roadmaps/backlogs, collaborate with engineering and design, drive agile delivery, evaluate market trends and AI integrations, and coordinate with clients and vendors.

Conduct phone screening and in-person subject interviews to determine eligibility, obtain informed consent, schedule and support study visits, manage investigational product inventory, and maintain accurate study documentation while ensuring protocol and regulatory compliance.

Conduct phone screening and in‑person subject interviews to assess eligibility, obtain informed consent, schedule and manage study visits, handle investigational product inventory, and maintain accurate study documentation while supporting participant retention and protocol compliance.

On-site temporary Site Supervisor overseeing daily site operations for a PMTA study: supervise staff, ensure protocol/regulatory compliance, manage subject screening/enrollment, maintain study documentation, support monitors/audits, and act as escalation point for operational and compliance issues.

Provide on‑site leadership and oversight for a PMTA study site: supervise staff, ensure protocol and regulatory compliance, oversee informed consent, documentation, subject enrollment and visit execution, and serve as escalation point for operational and compliance issues.

The Project Manager oversees clinical market research projects, ensuring objectives are met, data is collected, and client communications are maintained. Responsibilities include managing quality, conducting participant interviews, and reporting issues to the team.

Provide technical support for hardware, software, and network issues both remotely and in person. Support Microsoft 365 apps, manage user accounts via Active Directory and Azure AD, configure and maintain endpoints and peripherals, assist with VPN and email, document incidents in a ticketing system, and participate in rotating weekend on-call shifts.