Jobs at Sago

Conducts participant eligibility interviews, explains study procedures and risks, obtains informed consent, schedules and coordinates study visits, manages documentation, and collaborates with clinical project teams and site staff while prioritizing participant safety and regulatory compliance.

Supports clinical research studies by screening and interviewing participants, explaining study procedures, obtaining informed consent, coordinating study visits, managing documentation, handling investigational products, and collaborating with monitors, clinical project managers, and site staff while prioritizing participant safety and regulatory compliance.

Manage multiple market research projects from initiation through close-out, ensuring timely, budget-conscious delivery. Coordinate with clients, recruiters, supervisors, and internal teams; maintain project trackers and progress reports; resolve issues; monitor costs and feasibility; communicate updates; and support client satisfaction, recruiting success, and efficient project completion.

Administer and improve identity services across Entra ID, Active Directory, Microsoft 365, Azure, AWS, and SaaS applications. Manage user lifecycles, MFA, Conditional Access, passwordless authentication, SSO integrations, RBAC, privileged accounts, access reviews, and governance processes. Monitor and troubleshoot identity systems, support audit and compliance activities, and automate IAM processes using PowerShell.

Provides on-site hospitality and reception support for clients and research participants. Responsibilities include greeting guests, creating a welcoming professional environment, reviewing project materials, assisting with audio and video recording, and completing administrative duties. The role requires strong communication, interpersonal, multitasking, teamwork, independence, Microsoft Office proficiency, and computer literacy. A high school diploma is required; hospitality, hosting, hotel, wait staff, market research, administrative, or host experience is preferred.

As a Market Research Interviewer, you will conduct surveys via phone, record responses, and collaborate with the team while ensuring effective communication and organizational skills.

On-site temporary Site Supervisor overseeing daily site operations for a PMTA study: supervise staff, ensure protocol/regulatory compliance, manage subject screening/enrollment, maintain study documentation, support monitors/audits, and act as escalation point for operational and compliance issues.

Provide customer support to US respondents through ticket-based inquiries. Investigate and resolve issues accurately, maintain customer records, document interactions, and coordinate with internal teams. The role requires strong English communication, customer service skills, Microsoft Office proficiency, teamwork, and availability for night shifts. This is a remote trainee position with potential transition to permanent employment based on training performance.

Supports clinical research studies by interviewing and screening subjects, explaining study procedures, obtaining informed consent, coordinating visits, maintaining documentation, handling investigational products, and collaborating with clinical project teams and site staff. The role emphasizes protocol compliance, regulatory documentation, participant safety, and ethical, participant-focused research practices.

Provide inbound voice-based customer support to US respondents, resolving inquiries, investigating issues through computer systems, creating and updating CRM tickets, maintaining accurate records, documenting interactions, and coordinating with internal teams. The role requires strong English communication, problem-solving, multitasking, Microsoft Office proficiency, and availability for evening and night shifts. Fresh graduates and candidates with up to one year of customer service or voice-process experience may apply.

Greet and attend to clients and research participants on-site, provide high-quality hospitality and reception services, review project materials, assist with audio/video recording, and perform administrative and hospitality duties to ensure a friendly, professional participant experience.

Conduct subject interviews to screen eligibility, explain study procedures and risks, obtain and document informed consent, schedule and coordinate study visits, handle study documentation, and collaborate with clinical teams to ensure participant safety and protocol compliance.

Conduct participant interviews to screen eligibility, explain study procedures and risks, obtain and document informed consent, schedule and manage study visits, handle investigational product per protocol, and coordinate with clinical project teams to ensure participant safety and study compliance.

Conduct participant screening interviews, obtain and document informed consent, schedule and coordinate study visits, handle investigational product per protocol, collaborate with project and site teams, and maintain participant-focused, compliant study documentation.

The Research Project Interviewer recruits participants for studies, conducts eligibility interviews, explains study processes, obtains informed consent, and manages study visits.

Conduct phone screening and in-person subject interviews to determine eligibility, obtain informed consent, schedule and support study visits, manage investigational product inventory, and maintain accurate study documentation while ensuring protocol and regulatory compliance.

Conduct phone screening and in‑person subject interviews to assess eligibility, obtain informed consent, schedule and manage study visits, handle investigational product inventory, and maintain accurate study documentation while supporting participant retention and protocol compliance.

As a Client Services Manager, you will oversee facility operations, manage staff, address client needs, and ensure high-quality service and client satisfaction.

Provide technical support for hardware, software, and network issues both remotely and in person. Support Microsoft 365 apps, manage user accounts via Active Directory and Azure AD, configure and maintain endpoints and peripherals, assist with VPN and email, document incidents in a ticketing system, and participate in rotating weekend on-call shifts.