Jobs at Sage Solutions Group

Lead and develop a customer success team to drive retention, satisfaction, and operational excellence. Oversee daily operations, set and monitor KPIs, coach and train staff, manage escalations, analyze customer data, collaborate cross-functionally, and ensure consistent documentation and CRM usage. Support payments, loyalty program setup, collections, and cross-selling while maintaining high morale and onsite presence.

Develops and sells managed print and document lifecycle solutions to enterprise accounts. Responsibilities include prospecting, generating business opportunities, exceeding sales goals, managing customer relationships, conducting customer business reviews, retaining clients, identifying market and product trends, and managing the sales pipeline in Salesforce Lightning. The role requires outside B2B sales, production print or technology sales knowledge, strong communication and administration skills, and familiarity with the St. Louis market.

Hunt and close net-new B2B business within an assigned territory selling managed print services, hardware, workflow and document lifecycle solutions. Conduct 100–150 weekly outside activities to build pipeline, engage IT/finance/operations decision makers, manage opportunities in CRM, and meet revenue targets. Hybrid role with two days per week in Oak Park, MI; contribute to team culture and professional development.

Sell managed print services and document solutions to enterprise B2B clients. Prospect and develop new business, maintain client relationships, manage pipeline in Salesforce Lightning, conduct face-to-face customer business reviews, exceed financial targets, and collaborate with marketing and internal teams to grow accounts.

Owns monthly, quarterly, and annual close processes; prepares financial statements, journal entries, reconciliations, and management reporting. Maintains GAAP-compliant internal controls and accounting policies, oversees general ledger, inventory, fixed assets, and cost accounting, and mentors the accounting team. Partners on budgeting, forecasting, and cash flow management; coordinates audits and tax filings; manages multi-state sales tax compliance; and supports ERP improvements, automation, and financial analysis.

Manage all HR functions for clients including policy development, onboarding, payroll, benefits administration, compliance, documentation, and partnering with leadership to support organizational growth and employee development.

Provide strategic and day-to-day HR support to client accounts: advise on employee relations, investigations, performance management, and compliance; develop policies, handbooks, and SOPs; conduct HR audits; support recruiting, onboarding, and employee development; build client relationships and travel locally 2-4 days per week.

Manage all HR functions including payroll and benefits administration, recruitment and onboarding, employee relations, performance management, compliance, HRIS data integrity, training and development, leaves administration, and supporting leadership on strategic HR initiatives.

Own and grow a portfolio of institutional and commercial accounts as primary relationship owner. Develop account plans, identify upsell opportunities, negotiate contracts, forecast performance, resolve escalations across teams, represent the company at events, mentor junior team members, and track industry trends to drive retention and growth.

Support the Controller with accounts payable, billing, invoicing, reconciliations, credit card and expense processing, recordkeeping, report maintenance, stakeholder communication, and general administrative office tasks including after-hours calls.

Support daily production operations by performing quality inspections, coordinating schedules, managing inventory and work orders, using NetSuite and Excel, and assisting with warehouse, shipping, and fulfillment tasks to ensure efficient workflow and product quality.