Jobs at Sage Hospitality Group

Leads hotel sales and marketing efforts to exceed revenue, profitability, occupancy, and account-growth goals. Manages sales staff, develops key and prospective accounts, conducts direct sales and networking, implements e-commerce strategies, negotiates rates and function-space commitments, monitors competitors and market trends, and maintains strong client relationships. Requires frequent customer communication, organized account management, local sales calls, and collaboration across hotel departments.

Manages daily front office and guest services operations, including check-in and check-out, cash handling, reservations, guest issue resolution, transportation coordination, scheduling, staff training, inventory control, safety procedures, and performance support. Ensures quality guest experiences, accurate hotel records, effective team communication, and departmental financial success.

Coordinates sales and event activities for a luxury hotel, supporting guest experiences, event execution, hospitality services, and collaboration across teams to deliver personalized and exceptional service.

Maintains kitchen cleanliness and organization by operating dishwashing equipment, washing dishes and cookware, polishing service items, sanitizing work areas, mopping floors, managing trash, and maintaining dishwashing equipment. Supports restaurant and culinary staff while following health, safety, and sanitation requirements. The role involves prolonged standing, frequent lifting and carrying, and working in indoor kitchen environments, including freezers.

Cleans and sanitizes dishware, cookware, silverware, kitchen equipment, dishwashing machinery, floors, work surfaces, and waste areas. Operates automatic dishwashing equipment, manually scrubs items that cannot be machine-washed, restocks clean equipment, maintains the dish room, and supports kitchen sanitation and health compliance. The role requires prolonged standing, frequent lifting and carrying, and working in indoor and freezer environments.

Maintains and repairs hotel systems and equipment, including HVAC, plumbing, electrical, boilers, refrigeration, guest rooms, kitchens, laundry, pools, and elevators. Responds to engineering service calls and emergencies, performs preventive maintenance, completes work orders, records equipment readings and parts usage, conducts property rounds, maintains work areas, and reports unsafe conditions.

Supervises front desk operations and staff while ensuring excellent guest service. Handles check-ins, check-outs, reservations, inquiries, complaints, cash transactions, guest accounts, telephone and PBX functions, and hotel information. Trains and coaches team members, resolves operational issues, applies hotel policies, supports revenue through suggestive selling, and maintains accurate records and courteous guest interactions.

Cleans and maintains hotel corridors, elevators, stairwells, service areas, and other public spaces. Removes trash, linens, newspapers, and room-service trays; stocks supplies; supports housekeepers; reports lost items, damage, and maintenance concerns; and responds courteously to guest requests. The role requires continuous standing and walking, lifting and carrying supplies and linens, bending, kneeling, vacuuming, and climbing stairs.

Leads hotel revenue management by optimizing room and function-space pricing, inventory, business mix, distribution channels, and market positioning. Partners with general management and sales leaders on forecasts, budgets, marketing strategies, and profitability goals. Analyzes competitors, seasonality, demand, online reputation, and channel performance; maintains OTA relationships; trains reservations and front-office staff; and supervises applicable revenue-related associates. The role requires 30–50% travel to hotel properties.

Leads hotel sales and marketing efforts, develops target accounts, prospects for new business, negotiates room rates and function space, manages key customer relationships, and maximizes revenue. The role conducts direct sales calls, maintains account records, researches competitors, follows up on inquiries, controls expenses, and supervises 2–10 associates while representing the hotel professionally.

Supervises front desk operations and staff while delivering excellent guest service. Responsibilities include training and coaching employees, resolving guest concerns, completing check-ins and check-outs, processing payments, handling cash, answering reservations and hotel inquiries, operating PBX equipment, and promoting room sales. Requires knowledge of hotel front office procedures, customer service, cash handling, computer systems, and supervisory practices.

Leads operations across 5–15 hotel properties, overseeing General Managers, service excellence, financial performance, revenue growth, owner relationships, strategic planning, budgeting, staffing, talent development, property transitions, and new openings. Drives brand standards, guest satisfaction, operational efficiency, sustainability, innovation, and long-term business growth while partnering with corporate, commercial, finance, sales, marketing, and ownership teams.

Develop and grow group business for two Hilton properties by prospecting new accounts, managing key clients, conducting direct sales calls, negotiating room rates and event commitments, following up on leads, and maintaining accurate account records. The role requires strong relationship-building, sales, customer service, yield management, organization, and communication skills, along with reliable transportation and a valid driver's license.

Drives hotel revenue by developing new accounts, expanding existing accounts, conducting direct sales calls, managing key accounts, negotiating room rates and function space, and maintaining strong client relationships. The role requires prospecting, lead follow-up, market research, yield management, account documentation, and frequent coordination with hotel departments. The manager must dedicate at least 90% of work time to revenue-producing sales activity and represent the hotel professionally.

Manages hotel rooms and related operations, including staffing, budgets, forecasting, service quality, guest satisfaction, security procedures, and operational strategy. Leads hiring, training, coaching, performance management, succession planning, and employee engagement. Oversees compliance with company policies and regulations, resolves complaints and conflicts, supports business initiatives, improves processes, and ensures financial and service goals are achieved.

Coordinates hotel room inventory, reservations, group blocks, VIP and special-request accommodations, room moves, early arrivals, and out-of-order room status. Collaborates with front office, housekeeping, engineering, reservations, sales, and management to ensure accurate room assignments and effective guest communication. Reviews group information, supports daily briefings, communicates promotions, and delivers professional, personalized service in a luxury hospitality environment.

Supervise front desk operations and guide team members in delivering polished guest service. Handle check-ins, check-outs, reservations, guest inquiries, complaints, cash transactions, account postings, telephone and PBX duties, and hotel information requests. Train and coach associates, resolve service issues, maintain accurate records, support revenue through suggestive selling, and ensure a welcoming, efficient luxury hospitality experience.

Leads day-to-day operations across two major hotel functions, such as rooms and food and beverage. Oversees guest experience, financial performance, staffing, training, compliance, inspections, emergency response, security coordination, maintenance, sanitation, and continuous improvement. Directs bar operations, manages inventory and costs, resolves guest concerns, and assumes General Manager responsibilities when needed.

Maintains hotel corridors, elevators, stairwells, service areas, and other public spaces. Removes trash, linens, newspapers, and room-service trays; stocks supplies; assists housekeepers; reports missing items or damage; and responds hospitably to guest requests. The role requires continuous standing and walking, lifting and carrying supplies, bending, kneeling, vacuuming, and climbing stairs.

Manage hotel People & Culture programs, including hourly recruiting, onboarding, benefits administration, associate relations, compliance, employment records, compensation workflows, engagement initiatives, and HR reporting. The role supports a positive workplace culture, ensures accurate UKG and iCIMS processes, maintains legal compliance, and escalates sensitive employee matters appropriately.