Jobs at Sage Hospitality Group

Manages hotel front desk and guest services operations, including check-in and checkout, cash handling, reservations, guest inquiries, complaint resolution, scheduling, staff training, inventory control, transportation coordination, and emergency procedures. Supervises front office associates, supports performance management, maintains service standards, and collaborates with other hotel departments to maximize guest satisfaction and operational performance.

Leads hotel revenue management for rooms and function spaces by optimizing pricing, inventory, market mix, distribution channels, forecasts, profitability, and market share. Analyzes competition, seasonality, demand, online performance, and guest segments; partners with general management and sales leadership on business strategy and budgets. Oversees revenue-related training, relationships with OTA managers, and potentially reservations, inventory, and reporting staff.

The General Accountant manages hotel accounting functions, including income audit, accounts receivable, accounts payable, payroll, general cashiering, reconciliations, daily revenue reporting, and account balancing. The role investigates discrepancies, supports group billing and A/R aging, processes payroll and tip reporting, maintains compliance with accounting procedures, and communicates financial issues and recommendations to hotel leadership.

Cleans and maintains hotel corridors, elevators, stairwells, service areas, and other public spaces. Removes trash, soiled linens, trays, and dishes; stocks supplies; assists housekeepers; reports lost items and maintenance or merchandise issues; and responds hospitably to guest requests. The role requires continuous standing and walking, lifting and carrying supplies and linens, bending, kneeling, vacuuming, and climbing stairs.

Cleans and sanitizes dishware, cookware, silverware, kitchen equipment, work surfaces, floors, and trash areas. Operates automatic dishwashing equipment, manages detergents and chemical dispensers, manually scrubs and polishes items, inspects cleanliness, maintains dish room organization, and supports kitchen sanitation and health compliance.

Coordinates hotel and restaurant design, construction, renovation, and delivery projects. Supports feasibility research, cost estimates, consultant procurement, design reviews, schedules, budgets, documentation, RFIs, submittals, FF&E and OS&E procurement, site inspections, punch lists, closeout, and operational ramp-up. Maintains communication among internal teams, consultants, vendors, and capital partners while supporting hands-on project setup and delivery activities.

Supervise hotel coffee shop operations, staff, scheduling, training, service quality, safety, sanitation, budgets, inventory, promotions, and regulatory compliance. The role supports employee performance management, resolves guest concerns, monitors costs, maintains equipment and outlet standards, and helps achieve revenue and customer satisfaction goals.

Supervise hotel maintenance operations, assign and inspect work, respond to engineering service calls, and maintain equipment safely and efficiently. The role performs advanced maintenance and repair across HVAC, electrical, plumbing, carpentry, construction, and renovation systems while supporting guest requests and associate safety. Responsibilities also include training team members, communicating with contractors and guests, and completing physically demanding work involving tools, ladders, confined spaces, and lifting up to 75 pounds.

Manages daily front office and guest services operations, including check-in/check-out, reservations, cash handling, guest issue resolution, scheduling, staff training, transportation coordination, inventory control, emergency procedures, and service quality. Supervises front desk associates, supports performance management, ensures hotel systems and procedures are followed, and promotes guest satisfaction and departmental financial success.

Manages hotel business travel accounts, develops new customer relationships, negotiates room rates, and meets revenue goals. Responsibilities include prospecting, direct sales calls, account service, lead follow-up, yield management, market research, and maintaining organized customer records. The manager travels to meet clients, represents the hotel professionally, and collaborates with hotel departments while focusing most work time on revenue-producing sales activities.

Installs, configures, operates, maintains, and troubleshoots audio-visual equipment for hotel meeting rooms, events, and entertainment spaces. Performs preventative maintenance, low-voltage cable termination, documentation, reporting, vendor coordination, and basic user training. Supports room setups, special events, and end-user hardware and software issues while providing guest service.

Directs hotel restaurants, room service, bars, and lounges while overseeing staffing, training, budgets, forecasts, promotions, compliance, sanitation, inventory, guest satisfaction, and financial performance. Collaborates with culinary, sales, events, and hotel departments to deliver luxury hospitality standards. Supervises 5–50 associates, manages employee development and performance, resolves guest concerns, and serves as Manager on Duty.

Provides clean and sanitary dishware, cookware, and kitchen equipment for restaurant and kitchen operations. Responsibilities include operating and maintaining dishwashing equipment, manually cleaning pots and pans, polishing service items, organizing dishware, cleaning kitchen and dish-room areas, removing trash, and maintaining health-compliant sanitary conditions. The role requires prolonged standing, lifting, carrying, and working in indoor and freezer environments.

The Marketing Manager executes hotel marketing initiatives focused on content creation, social media, digital marketing, email, website updates, and campaign execution. Responsibilities include capturing and editing photo and video content, managing social channels, engaging with guests, supporting SEO and paid media, coordinating campaigns, maintaining brand consistency, and analyzing digital performance. The role collaborates with hotel teams, agencies, vendors, and partners to promote guest experiences and drive demand.

Supervises restaurant service and associates, ensuring adherence to service standards, cleanliness, uniform requirements, guest needs, side-work completion, cash handling, shift communications, floor coverage, and restaurant setup. Assists the Restaurant Manager with daily operations, special events, menu classes, taste panels, and assumes responsibility for complete restaurant operations when the manager is absent.

Maintains hotel corridors, elevators, stairwells, service areas, and other public spaces. Removes trash, linens, newspapers, and service trays; stocks supply closets; assists housekeepers; reports damage or lost items; and responds courteously to guest requests. The role requires continuous standing and walking, lifting and carrying supplies and linens, bending, kneeling, and occasional stair climbing.

Leads hotel revenue management for rooms and function spaces by optimizing pricing, inventory, market mix, forecasting, distribution, and profitability. Partners with general managers and sales leaders on strategy, analyzes competition and demand, manages OTA and distribution relationships, develops accurate revenue forecasts, and trains front-office and reservations teams. The role may supervise reservations, inventory, coordination, or reporting staff and requires 30–50% travel to hotel properties.

Supervises front desk operations and staff while ensuring excellent guest service. Handles check-ins, check-outs, reservations, guest inquiries, complaints, cash transactions, hotel accounts, telephone and PBX duties. Trains and coaches team members, resolves operational issues, maintains accurate records, and supports hotel policies and service standards.

Supervises hotel front desk operations, trains and coaches staff, resolves guest concerns, completes check-ins and check-outs, handles reservations and cash transactions, operates PBX systems, and ensures accurate, courteous guest service. The role also supports revenue through suggestive selling, maintains guest and hotel records, and communicates hotel information and local activities to visitors.

Supervise daily spa operations in the Spa Director’s absence, overseeing front desk, massage, and esthetician associates. Train and coach staff, resolve guest concerns, manage reservations, check-ins, checkouts, cash handling, upselling, and customer service. Support retail inventory, verify orders, maintain supplies, communicate operational issues to leadership, and ensure an exceptional guest experience.