Jobs at Saas Labs

Own the full-cycle B2B SaaS sales process, including prospecting, discovery, demonstrations, negotiation, and closing. Generate self-sourced pipeline through ABM, lookalike targeting, events, webinars, and partner referrals. Maintain accurate Salesforce CRM records and forecasts while consistently achieving quota. Collaborate with partner and marketing teams to convert demand into revenue.

Own the complete sales cycle for mid-market SaaS prospects, from prospecting and discovery through demos, negotiation, and contract close. Qualify and prioritize opportunities, manage multiple concurrent deals, navigate complex stakeholder groups, and maintain strong product expertise. Partner with marketing, product, customer success, RevOps, Sales Ops, and IT while sharing customer feedback to improve the buying experience.

Own customer success across onboarding, product adoption, retention, renewals, expansion, and advocacy for B2B SaaS customers. Build executive relationships, monitor customer health and usage, conduct business reviews, identify risks and opportunities, and collaborate with sales teams on upselling and cross-selling. Use customer success platforms and data-driven insights to improve outcomes, refine processes, and inform the product roadmap.

Own the end-to-end Accounts Payable function for India and US entities, including vendor onboarding, invoice processing, three-way matching, payment runs, reconciliations, compliance, and audit support. Manage multi-currency transactions, AP aging, accruals, and reporting while partnering with FP&A, Procurement, Payroll, vendors, and banking partners. Improve controls and automate workflows using ERP and related tools.

Own and improve end-to-end growth journeys (signup, onboarding, feature discovery, purchase). Build self-serve billing and subscription flows, integrate AI for personalization, run experimentation and instrumentation, iterate rapidly, and ship production-grade, well-tested features that scale user activation and monetization.

Lead architecture and execution for one of three tracks: Voice & Agent platform, Integrations/platform, or Core Systems/Scale. Deliver low-latency streaming voice pipelines, robust integration/connectors, or safe monolith decomposition, plus observability, migrations, and production reliability at scale.

Lead product strategy and execution for JustCall's AI portfolio (AIVA, conversation intelligence, and new AI-native products). Define vision, roadmap, and quality metrics; run customer discovery and evaluations; partner with engineering, AI, design, and GTM teams to ship and commercialize reliable AI voice and conversational experiences.

Lead and own sourced pipeline across SMB to Commercial segments; build outbound and PLG-to-SLG motions; translate revenue goals into integrated, sales-executable campaigns; run field events; build partner-led demand; and use RevOps/attribution to optimize spend, CAC, and pipeline ROI.

Write and edit web, blog, email, and social content; own content calendar and briefs; coordinate designers and freelancers; enforce voice and style; build content workflows and use AI tools to scale; review and optimize copy for clarity, SEO, and conversion.

Lead product marketing to define positioning, messaging, and competitive intelligence. Drive end-to-end GTM launches, sales enablement, and adoption initiatives. Partner with Sales, Product, Growth, and CS to connect PMM work to pipeline, win rates, feature adoption, and revenue outcomes. Build scalable playbooks, battlecards, and market tracking systems while simplifying complex product and AI capabilities for buyers.

Lead JustCall's product function: set vision and strategy, align cross-functional teams, ship AI-powered communication and revenue solutions, grow a high-performing PM organization, and drive measurable retention, engagement, and revenue outcomes.

Lead and operationalize the company security and compliance program across product, cloud, AI, and operations. Manage audits (SOC 2, ISO 27001, HIPAA, PCI DSS, etc.), vendor risk, customer security reviews and DPAs, incident response, cloud security (AWS/GCP), AI governance, and security awareness. Partner cross-functionally to embed security into sales and engineering to support enterprise growth.

Lead end-to-end tax operations across India and coordinate US tax compliance with external advisors. Manage tax reporting, provisions, audits, transfer pricing, and cross-border transactions. Advise on tax implications of products, entity structures, and expansions while driving automation and scalable tax processes.

Lead and scale JustCall's commercial sales engine across NA, EMEA, APAC, and ANZ. Own new-business and expansion ARR, build AE and BDR teams, design an outbound-first GTM, manage forecasting, territory planning, pipeline governance, and sales analytics. Close and expand mid-market accounts, partner cross-functionally on GTM strategy and pricing, and instill a metrics-driven, coaching-focused sales culture.

Lead JustCall's global technology and ISV partnership strategy: identify, negotiate, launch, and scale integrations and marketplace presence to drive customer acquisition, product adoption, pipeline, and revenue. Collaborate cross-functionally with Product, Engineering, Sales, Marketing, and Customer Success to build co-sell motions, partner enablement, KPIs, and go-to-market programs.

Execute strategic outbound prospecting into mid-market and enterprise accounts: research buying committees, run personalized multi-channel sequences, act on intent signals, qualify opportunities with TACT, and partner with Account Executives to create qualified pipeline while maintaining CRM hygiene and campaign attribution.

Manage a portfolio of SMB and Mid-Market EMEA customers through onboarding, adoption, renewal, and expansion. Drive product and AI feature adoption, monitor customer health, identify AI use cases, and collaborate with Sales, Support, Product, and Engineering. Maintain CRM hygiene, account plans, and renewal forecasts while advocating customer feedback to influence product improvements.