Jobs at Saas Labs

Lead the controllership function owning end-to-end Record to Report: GL management, month/year-end close, multi-entity consolidation, and accounts payable. Ensure audit readiness and compliance, drive AP automation and ERP adoption, manage auditors, and deliver timely, accurate financial statements to support leadership decision-making.

Lead end-to-end tax operations across India and coordinate US tax compliance with external advisors. Manage tax reporting, provisions, audits, transfer pricing, and cross-border transactions. Advise on tax implications of products, entity structures, and expansions while driving automation and scalable tax processes.

Sell ServiceAgent end-to-end to service business owners: own prospecting, demos, trials, negotiations, and closes; drive inbound and outbound motions using AI and usage signals; run POCs and trial success to convert to paid; maintain CRM hygiene and contribute to GTM playbooks.

Run discovery to produce scoped problem statements and solution briefs, design end-to-end AI workflows, build credible ROI cases, prototype POCs with engineering, and embed reusable playbooks and patterns into the product while staying accountable for delivered value.

Lead and scale JustCall's commercial sales engine across NA, EMEA, APAC, and ANZ. Own new-business and expansion ARR, build AE and BDR teams, design an outbound-first GTM, manage forecasting, territory planning, pipeline governance, and sales analytics. Close and expand mid-market accounts, partner cross-functionally on GTM strategy and pricing, and instill a metrics-driven, coaching-focused sales culture.

Build and ship production-grade LLM systems: end-to-end RAG pipelines and agentic workflows, integrate enterprise APIs, debug production AI (latency, retrieval, model drift), contribute platform tooling, and collaborate directly with customer engineering and ops.

Lead JustCall's global events program end-to-end—developing revenue-focused roadmaps, executing conferences, trade shows, webinars, and customer summits, building scalable playbooks, partnering with Sales and Marketing to drive sourced pipeline and ARR influence, owning event KPIs, and growing an events team.

Lead end-to-end Order-to-Cash: invoicing, collections, cash application, dispute resolution, reconciliations, and month-end close. Improve DSO and cash conversion, strengthen controls, audit AR/revenue processes, scale O2C via process optimization, automation and AI, and partner with Finance, Sales, and Customer Success.

Manage a portfolio of SMB and Mid-Market EMEA customers through onboarding, adoption, renewal, and expansion. Drive product and AI feature adoption, monitor customer health, identify AI use cases, and collaborate with Sales, Support, Product, and Engineering. Maintain CRM hygiene, account plans, and renewal forecasts while advocating customer feedback to influence product improvements.

Lead and own sourced pipeline across SMB to Commercial segments; build outbound and PLG-to-SLG motions; translate revenue goals into integrated, sales-executable campaigns; run field events; build partner-led demand; and use RevOps/attribution to optimize spend, CAC, and pipeline ROI.

Lead product strategy and execution for JustCall's AI portfolio (AIVA, conversation intelligence, and new AI-native products). Define vision, roadmap, and quality metrics; run customer discovery and evaluations; partner with engineering, AI, design, and GTM teams to ship and commercialize reliable AI voice and conversational experiences.

Lead JustCall's product function: set vision and strategy, align cross-functional teams, ship AI-powered communication and revenue solutions, grow a high-performing PM organization, and drive measurable retention, engagement, and revenue outcomes.

Write and edit web, blog, email, and social content; own content calendar and briefs; coordinate designers and freelancers; enforce voice and style; build content workflows and use AI tools to scale; review and optimize copy for clarity, SEO, and conversion.

Lead product marketing to define positioning, messaging, and competitive intelligence. Drive end-to-end GTM launches, sales enablement, and adoption initiatives. Partner with Sales, Product, Growth, and CS to connect PMM work to pipeline, win rates, feature adoption, and revenue outcomes. Build scalable playbooks, battlecards, and market tracking systems while simplifying complex product and AI capabilities for buyers.

Lead architecture and execution for one of three tracks: Voice & Agent platform, Integrations/platform, or Core Systems/Scale. Deliver low-latency streaming voice pipelines, robust integration/connectors, or safe monolith decomposition, plus observability, migrations, and production reliability at scale.

Lead end-to-end post-sale customer journey (onboarding, adoption, health, renewals, support). Own GRR outcomes, retention targets, org design, CS/Support SLAs, customer health systems, AI adoption at scale, and cross-functional feedback loops with Sales, Product, RevOps, and Marketing.