Teams at Saas Labs

Own the full-cycle B2B SaaS sales process, including prospecting, discovery, demonstrations, negotiation, and closing. Generate self-sourced pipeline through ABM, lookalike targeting, events, webinars, and partner referrals. Maintain accurate Salesforce CRM records and forecasts while consistently achieving quota. Collaborate with partner and marketing teams to convert demand into revenue.

Own the complete sales cycle for mid-market SaaS prospects, from prospecting and discovery through demos, negotiation, and contract close. Qualify and prioritize opportunities, manage multiple concurrent deals, navigate complex stakeholder groups, and maintain strong product expertise. Partner with marketing, product, customer success, RevOps, Sales Ops, and IT while sharing customer feedback to improve the buying experience.

Own customer success across onboarding, product adoption, retention, renewals, expansion, and advocacy for B2B SaaS customers. Build executive relationships, monitor customer health and usage, conduct business reviews, identify risks and opportunities, and collaborate with sales teams on upselling and cross-selling. Use customer success platforms and data-driven insights to improve outcomes, refine processes, and inform the product roadmap.