Jobs at Rydoo

Acts as a customer advocate and product expert, translating customer needs and feedback into actionable insights for Product and Engineering. Supports discovery, research, validation, adoption, internal product education, cross-functional communication, process improvements, and product-level compliance guidance. Partners with Customer Success, Sales, Support, Marketing, and customers to improve understanding, usage, and product outcomes.

Acts as a customer and product liaison, gathering and translating customer insights into actionable feedback for Product and Engineering. Supports discovery, research, validation, product adoption, internal product education, process improvements, and product-level compliance guidance. Collaborates closely with Customer Success, Sales, Support, Marketing, and other teams to improve customer understanding and product value.

Build and deploy AI-powered internal tools, automations, workflows, and integrations across Sales, Finance, Customer Success, HR, and other teams. Translate business needs into production-ready solutions using LLMs, APIs, automation platforms, and custom scripts. Own AI products from ideation through deployment, improve usability and adoption, evaluate multiple AI models, and ensure secure, compliant, reliable, and maintainable implementations.

Own the Norwegian mid-market and enterprise territory through the full B2B SaaS sales cycle, from prospecting to closing. Develop finance executive relationships, sell accounts payable and expense management solutions, manage multi-stakeholder deals, build account strategies, and maintain accurate Salesforce forecasts and pipeline data. Collaborate with SDRs, Marketing, Pre-Sales, Customer Success, and Product teams. The role requires quota-carrying experience, solution-selling expertise, negotiation skills, and consistent success closing mid-to-large deals.

As an Engineering Manager, you will lead a team of developers and QA engineers, oversee software delivery, and contribute to development while ensuring technical excellence.

Manage customer success for the DACH market by driving product adoption, customer value, retention, and growth. Build strong customer relationships, understand business goals, identify account risks, recommend solutions and services, communicate product updates, and provide customer feedback to the product team. The role requires fluent English and German, strong communication skills, customer-facing experience, and comfort with cloud-based applications.

Manage customer success for the DACH market by driving product adoption, customer value, retention, and growth. Build trusted customer relationships, understand business goals, identify at-risk accounts, recommend services, communicate product updates, and provide feedback to the product team. Requires fluent English and German, strong communication skills, customer-facing experience, business problem-solving ability, and familiarity with cloud-based applications.

Serve as a technical pre-sales advisor, deliver tailored product demos, map solutions to clients' ERP and finance workflows, support qualification-to-close activities, and collaborate with Sales Executives to ensure smooth handovers and successful customer outcomes.

Provide technical presales support by delivering tailored product demonstrations, advising customers, collaborating with sales to build ERP-aligned solutions, answering technical questions, and supporting qualification through closing and handover.

As a Product Manager at Rydoo, you'll lead product development, collaborate with engineers and designers, analyze customer feedback, and enhance product practices to improve user experiences and drive company growth.

As a Senior Technical Product Manager, you will lead product development, leverage user feedback, foster stakeholder relationships, and enhance product management practices.

The Product Manager will lead product development from research to launch, working with engineers and designers, and utilize customer feedback for product evolution.

Design backend systems for expense management, improve automation, and optimize performance within a cross-functional team, focusing on innovative solutions.

Manage Antwerp office operations and employee experience, coordinate onboarding and relocation, arrange business travel, oversee fleet and vendor relationships, ensure health and safety compliance, and plan employee events to foster a positive workplace culture.

Design and develop backend systems for expense management, work in a cross-functional team, optimize application performance, and potentially adopt AI features.

The Database Engineer will develop and optimize SQL queries, design data models, maintain ETL processes, and ensure data integrity while supporting analytics and reporting for the company's SaaS solution.

As a Senior Software Engineer, design and implement features, REST APIs, and microservices for expense management systems, ensuring performance and maintainability.

Lead and scale onboarding strategy and operations for B2B SaaS customers, driving time-to-value, customer satisfaction, standardized processes, KPIs, workforce planning, cross-functional coordination, and continuous improvement using automation and analytics.

Lead and scale the onboarding organization to deliver scalable, efficient B2B SaaS implementations. Own onboarding strategy, KPIs, harmonize processes across business lines, drive operational excellence, workforce planning, stakeholder alignment, and continuous improvement to accelerate customer time-to-value.

Lead onboarding strategy and operations to deliver fast time-to-value and high customer satisfaction. Build and scale the onboarding organization, define standards and KPIs, harmonize processes across business lines, drive workforce planning and continuous improvement, partner cross-functionally, and act as executive escalation for complex implementations.