Teams at Ryan Specialty

Supports insurance brokers with new business and renewal submissions, market submissions, quote cover letters, policy and invoice reviews, account documentation, regulatory compliance, and risk evaluation. Maintains broker relationships, assists with proposals and presentations, tracks portfolio metrics, identifies trends, resolves invoicing issues, and supports client retention and business development efforts.

Leads technology and operational strategy for assigned business workstreams, including annual roadmaps, budgeting, project charters, requirements, stage-gate delivery, metrics, change adoption, vendor coordination, and executive reporting. Builds stakeholder relationships, identifies efficiency opportunities, drives solution adoption, manages internal and external resources, develops staff, and ensures programs are delivered on time, within budget, and aligned with business goals.

Maintains underwriting records and documentation, supports application data collection and validation, coordinates renewals and production activities, and underwrites property and casualty applications under established guidelines. Ensures regulatory and company compliance, assists with audits, communicates with brokers, clients, and underwriters, and resolves inquiries while providing quality customer service.