Teams at RVS iGlobal

Manage HR operations, recruitment coordination, employee lifecycle processes, HR documentation, payroll inputs, compliance support, and employee engagement. Oversee office administration, facilities, vendors, inventory, supplies, travel, safety, invoices, expenses, and administrative budgets. Maintain HRMS data, employee records, trackers, and reports while coordinating with employees, hiring managers, service providers, and Finance.

Build and support production API integrations, automation workflows, data quality controls, and central warehouse or lakehouse solutions. Develop reports and dashboards in Power BI, implement reconciliation and failure monitoring, and gather requirements from finance, sales, and operations. The role also involves AI-assisted workflows, Azure AI Foundry, Microsoft Fabric, data governance, dimensional modelling, incremental loading, and Power BI Service administration.

Provide enterprise VoIP and Unified Communications support, administration, and troubleshooting for 3CX, Webex, Mitel, Microsoft Teams Direct Routing, and AudioCodes SBC platforms. Resolve complex incidents, service requests, SIP and voice-quality issues, and maintain SLA compliance. Perform root-cause analysis, support upgrades and migrations, collaborate with carriers and infrastructure teams, maintain documentation, identify automation opportunities, and mentor junior engineers.