Jobs at Runway

Owns corporate workplace operations across global offices, including facilities, budgets, events, real estate, leases, construction, vendors, compliance, access, and office openings. Partners with People, Finance, IT, Security, Legal, and brokers to plan space, manage buildouts, establish services, and maintain consistent workplace standards. Requires hands-on project management, lease and vendor experience, budget ownership, and occasional international travel.

Build full-stack AI-powered video creation and collaboration tools, including rich multimedia interfaces, backend APIs, server-side processes, LLM-powered features, and conversational experiences. Work with generative AI, computer vision, and machine learning models in production. Improve system performance, reliability, and code quality while rapidly prototyping and delivering product features in a collaborative, high-ownership environment.

Own the revenue organization’s technical systems and RevOps infrastructure. Build Salesforce integrations, enrichment pipelines, routing logic, agentic workflows, usage-based intent signals, reporting, deal desk automation, and churn or expansion detection. Connect GTM tools through APIs and webhooks, maintain data quality and observability, measure adoption and revenue impact, and partner with sellers and Product to improve enterprise revenue operations.

Own strategic C-suite partner relationships and drive adoption, onboarding, implementation, expansion, and measurable outcomes for Runway’s AI products. Collaborate with creative and technical teams to identify use cases, prototype new opportunities, provide product feedback, and shape product strategy. The role requires technical fluency, executive communication, customer-facing implementation experience, and the ability to operate autonomously in ambiguous, fast-paced environments.

Design and produce high-volume performance marketing assets across video, motion, and static formats for paid social, display, and YouTube. Use Runway and other generative tools to create polished, on-brand creative. Own ad execution from concept through delivery, develop creative variants for testing, interpret performance data, support product launches, maintain templates and design systems, and collaborate with product marketing, growth, and creative teams.

The role involves leveraging Runway to assist Enterprise clients, creating content, training users, and providing support while adapting to a fast-paced environment.

Lead and scale Runway's Enterprise revenue segment (25-40 GTM teammates). Own new ACV and NRR targets, manage forecasting and pipeline discipline, engage C-level buyers, drive license consumption and renewals, hire and develop frontline sales managers and revenue pods, and operate revenue as P&Ls to achieve aggressive growth.

Full‑cycle growth AE responsible for a 40–60 account book, closing 25–40 deals annually. Qualify rapidly, expand usage to increase deal size, convert product signals into pipeline, and partner with an Engagement Manager to drive customer consumption and commission unlocks.

The Enterprise Account Executive will identify prospective customers, own the sales process, develop innovative applications for AI software, and grow existing accounts while collaborating with various teams on market insights.

Own 3-5 named $10B+ accounts end-to-end, win 1-2 seven-figure platform deals annually, build C-suite relationships, develop multi-year account and commercial strategies, drive expansion into new divisions, tie Runway to production workflows with measurable ROI, and relay market feedback to product and engineering.

Provide day-to-day IT support for a globally distributed AI company: triage help-desk tickets, provision and manage laptops, administer Google Workspace, enforce endpoint compliance and security policies, manage SaaS licenses, support office networking/AV, run onboarding/offboarding, document processes, and contribute to security, infrastructure, and automation projects as the first IT hire in EMEA.

The Commercial Counsel will lead negotiations with customers and partners, implement commercial processes, and manage legal aspects within a fast-paced environment, specifically in the generative AI sector.

Lead developer relations for generative video and image model APIs: own developer funnel, onboarding, community events, content (tutorials, demos, repos), developer communications, and feedback loops to product and engineering to drive API adoption and engagement.

As a Design Engineer at Runway Labs, you will create AI video interfaces and tools, collaborating with teams on prototypes and user experiences in an exploratory lab setting.

The Creative Support Specialist provides ticket-based creative and technical support, resolves customer inquiries, manages escalations, analyzes trends, and creates self-service content for users. They engage with the community and improve support processes while thriving in a fast-paced environment.

The role involves leading design projects for mobile and web platforms, creating prototypes, collaborating with engineering teams, and maintaining design consistency across products.

The Creative Support Specialist will provide technical and creative assistance to enterprise clients, handle customer inquiries, and contribute to product documentation and process improvements, leveraging generative AI tools.

Lead the Engineering team responsible for the API, focusing on platform strategy, team growth, and cross-functional collaboration to enhance product development and API performance.

Provide high-volume inbound customer support across plans, escalate and triage technical issues, engage community channels, identify ticket patterns and recommend product improvements, create self-service content, contribute to process automation, and collaborate with product and enterprise support teams.

Own and optimize Runway's lifecycle marketing (primarily email): build segments, execute onboarding/activation/retention/monetization campaigns, run A/B tests, analyze performance, partner with product, creative, growth and data teams to improve user journeys and business outcomes.