Jobs at Royal Cyber

Senior QA Engineer responsible for end-to-end testing of IBM Sterling eCommerce/OMS implementations, validating order, inventory, fulfillment, shipping, returns, and payment workflows, and verifying CRM and ERP integrations using APIs/EDI/middleware. Create test plans/cases, execute functional/integration/regression tests, track defects in JIRA/ALM, and work in Agile/Scrum with stakeholders.

Serve as the technical face of eCommerce or Data Science/AI practices: run demos and webinars, build and own demo sandboxes and POCs, translate technical capabilities into business outcomes, engage executive buyers, and collaborate with delivery teams to convert technical conversations into pipeline.

Run technical demos, webinars, and POCs for eCommerce or Data Science/AI practices; own demo environments end-to-end, engage buyers from Director to CTO, convert technical conversations into pipeline, and collaborate with delivery teams to inform pitches and implementations.

Lead recruiter responsible for sourcing and screening junior-to-mid IT candidates via LinkedIn, Boolean searches and ATS; conduct initial interviews, manage pipelines, post jobs, coordinate with hiring managers, track hiring metrics, support employer branding and onboard 20–30 hires quarterly while maintaining US hiring compliance.

Design, implement, and maintain ServiceNow CMDB aligned to CSDM. Configure Discovery, Service Mapping, MID Servers, and IRE. Develop/customize ServiceNow using Business Rules, Client Scripts, Script Includes, UI Policies/Actions, Flow Designer, and Integration Hub. Implement governance, reconciliation, data certification, and CI relationships. Build REST/SOAP integrations, Service Catalog items, workflows, and automations. Monitor CMDB health, support upgrades/releases, resolve production issues, document solutions, and collaborate with cross-functional Agile teams.

Design and architect scalable CommerceTools-based, headless eCommerce solutions. Lead cross-functional teams, define microservices and API integrations, optimize performance and scalability, and promote eCommerce architecture best practices.

Lead architecture and technical design for cross-border payments modernization: map ISO 20022 messaging (pacs.004, camt.056), implement SWIFT cloud APIs (Pre-validation, Case Management, gpi), design MT↔MX transformations, ensure data integrity into core banking/FX/AML systems, and formalize schema/validation using SWIFT MyStandards.

Design, develop, and maintain Infor CPQ configurators and integrate them with SAP Commerce Cloud (Hybris). Build product models, rules, pricing, and guided selling. Implement REST/SOAP integrations, middleware connections to ERP, customize storefronts, troubleshoot integrations, optimize performance, and support deployments and post-go-live enhancements.

Senior AI Architect responsible for designing production GenAI/ML systems, RAG/LLM architectures, vector DBs and evaluation, agentic and conversational AI (ASR), Arabic NLP quality, enterprise integrations (Oracle Fusion/Dynamics, API-first), cloud/MLOps (containers, GPU inference, CI/CD, observability, DR), security and Saudi compliance (NCA ECC, PDPL), and authoring technical proposals for government tenders.

Design, build, and optimize ETL/ELT pipelines using Informatica PowerCenter/IICS and Snowflake. Architect Snowflake data models, implement CDC and ingestion workflows, tune performance, manage environments and security, collaborate with BI/data teams, maintain documentation, and support production incidents within SLAs.

Monitor and validate inbound/outbound EDI transactions across SPS Commerce and SAP integration landscape, investigate and resolve errors, coordinate with CPI, SAP functional teams and business users, maintain logs and incident records, meet SLAs, and provide daily status and escalation for unresolved issues.

Design, develop, and execute manual and automated tests for ServiceNow implementations (ITSM modules and custom apps). Build and maintain ATF automation, manage defects, produce test reports, collaborate with developers, BAs, admins and clients in Agile teams, and ensure adherence to ServiceNow best practices and quality standards.

Deliver end-to-end QAD-side integrations across five brands and multiple US/UK/EU entities. Build/configure EDI transaction flows (850/855/856/810/860), implement product/pricing/inventory feeds between SAP S/4HANA, QAD, Akeneo and Hybris, and create order/status/returns flows to SFDC and Hybris via Boomi. Support discovery, SIT, partner regression, UAT, go-live cutover, produce runbooks, and hand over to the client.

Lead design and development of scalable SAP Commerce (Hybris) eCommerce solutions. Provide technical leadership, develop custom extensions, implement OCC APIs, integrations, data modeling, Solr search, and support CCv2 deployments, CI/CD and release management while collaborating with architects, BAs, QA and stakeholders.

Design and lead enterprise Shopify and Shopify Plus solutions, defining scalable B2B/B2C and marketplace architectures. Drive integrations with ERP/OMS/WMS/CRM/PIM, payment, shipping, and tax systems using REST/GraphQL/webhooks. Provide technical leadership, performance optimization, security best practices, mentoring, and delivery support across distributed teams.

Lead development and integration of Infor M3/M2 solutions for manufacturing: design and build M3 forms and Smart Office, implement MI programs and APIs, configure ION/MEC integrations, perform data migrations, troubleshoot issues, and manage stakeholders across system integration projects.

Lead evaluation and selection of CPQ platforms; define CPQ strategy and end-to-end solution architecture. Run discovery workshops, create comparison reports and decision matrices, design integration and implementation roadmaps, and provide architecture governance and delivery support across CRM, ERP, commerce, and pricing systems.

Assess current IT change control processes, identify gaps, recommend and implement ITGC-aligned controls and governance, define approval workflows, produce process documentation and audit evidence, and support KPMG audit readiness.

Design, develop, and support enterprise integrations using SAP CPI/Integration Suite and SAP BTP. Build iFlows, APIs, message/value mappings, Groovy/XSLT transformations, and adapters (REST, SOAP, OData, IDoc, SFTP, JDBC). Integrate S/4HANA with SuccessFactors, Ariba, Salesforce and external systems, define integration architecture, monitor/troubleshoot production issues, and support cutover and hypercare for cloud and hybrid landscapes.