Teams at Ross Downing CDJR, LLC

Manage used-car sales staff, sales targets, customer service, inventory stocking and pricing. Train, develop, recruit, and evaluate sales employees while maintaining performance standards. Use a CRM to monitor daily activity, drive sales results, and build a high-performing team. Requires strong customer engagement, communication, organization, closing, and leadership skills, along with a valid driver’s license and good driving record.

Leads the new car sales department by managing, coaching, and motivating sales staff; setting performance expectations; analyzing sales data and market trends; optimizing sales strategies and processes; managing customer relationships; resolving concerns; and collaborating with dealership leadership to achieve sales and customer satisfaction goals.

Leads the dealership sales department by setting strategy, managing performance, coaching sales staff, improving customer satisfaction, overseeing vehicle inventory, and achieving sales and profitability targets. The role manages budgets, monitors market and sales data, addresses customer concerns, and reports performance to dealership leadership and ownership.