Search the 13 jobs at Rootly

The Financial Analyst will perform financial forecasting, budgeting, and variance analysis to support decision-making, develop financial models, analyze metrics, collaborate on reports and presentations, assist in budgeting, and monitor KPIs to evaluate financial performance and strategies.

As the Head of Customer Support at Rootly, you will lead the customer support team in Singapore, ensuring exceptional service quality and customer satisfaction. You will manage, mentor, and inspire the team while overseeing support operations, optimizing processes, tracking performance metrics, and conducting training sessions to enhance overall efficiency and customer experience.

The Customer Success Manager will ensure customer engagement and satisfaction by guiding them through onboarding, product adoption, and continuous support. They will collaborate with the Sales team, cultivate relationships, analyze customer usage data, and develop strategies to reduce churn and enhance customer success.

As a Senior Solutions Engineer at Rootly, you will play a crucial role in the growth and enablement of customers. You will utilize your technical expertise, particularly in APIs and Terraform, to engage with clients, facilitate their journey with Rootly, while adapting to a dynamic sales environment and ensuring effective communication with engineering teams.

As a Senior Software Engineer at Rootly, you'll design, implement, and own feature sets while improving engineering standards and processes. You'll collaborate closely with customers, architect infrastructure, and contribute to both backend and frontend development, focusing on delivering a high-quality incident management platform.

As a Senior Software Engineer at Rootly, you will design and implement end-to-end feature sets, architect core infrastructure, and improve engineering standards. You'll work closely with customers on product development and need to adapt quickly to changing requirements in a fast-paced environment.

The QA Engineer will ensure the high quality and reliability of software products at Rootly. Responsibilities include developing and executing test plans, collaborating with various stakeholders to maintain quality standards, and contributing to automation strategies. The role demands a detail-oriented approach and a strong understanding of both product requirements and software development.

As a Senior Site Reliability Engineer at Rootly, you will manage critical services, define SLOs and error budgets, build tools for processes, and enhance service observability in collaboration with engineering teams. Your role involves participating in on-call rotations and improving infrastructure systems to support rapid growth and reliability in incident management.

As an Enterprise Account Executive at Rootly, you will build a client base throughout North America, manage sales cycles for ARR opportunities between $50-150K+, and engage with enterprise buyers to position Rootly's incident management platform. This role requires you to lead negotiations, design product narratives for executives, and refine the sales process in a fast-paced startup environment.

The Content Marketing Specialist will develop and execute a content strategy, create high-quality content such as blog posts and whitepapers, optimize for SEO, engage with technical audiences, and manage social media campaigns to drive brand presence and audience engagement.

As a Senior Product Manager at Rootly, you will lead product development efforts, enhance user experience, conduct market research, and create detailed product documentation while fostering client relationships.

As an Engineering Manager at Rootly, you will lead and develop a remote team of engineers, setting technical vision and mentoring staff. The role involves managing engineering processes, participating in product launches, and ensuring a high-performing team culture that fosters collaboration and innovation.

As an Account Manager at Rootly, you will build and nurture customer relationships, driving revenue growth by sourcing and closing sales cycles for opportunities ranging from $10K to $300K ARR. Your role involves strategically engaging with enterprise accounts and optimizing existing customer revenue through cross-selling services.