Search the 16 jobs at Rootly

Join Rootly as a Technical Support Engineer to provide exceptional technical support to B2B clients, troubleshoot technical inquiries, and contribute to improving support processes. Bachelor's degree in Computer Science or related field is desired. Strong problem-solving skills, analytical thinking, and communication skills are required.

As a Financial Analyst, collaborate with cross-functional teams, conduct financial analysis, provide strategic recommendations, and support growth and profitability through forecasting, budgeting, variance analysis, and financial modeling. Assist in budget development, financial reporting, KPI monitoring, market analysis, and ad-hoc projects.

Lead and enhance customer support operations in Singapore for a global incident management platform. Manage a team to deliver exceptional customer service and drive customer success goals. Collaborate with internal teams to optimize processes and ensure high customer satisfaction levels. Develop KPIs, provide training, and analyze feedback for continuous improvement.

Manage the CEO's calendar, schedule appointments and meetings, coordinate with stakeholders, conduct research, prioritize and manage projects, maintain confidentiality, act as a liaison between CEO and executive team, assist with special projects.

Rootly is seeking a Demand Generation Specialist to drive revenue growth through lead generation and marketing funnel optimization. Responsibilities include developing and executing demand generation strategies, collaborating with teams, producing compelling copy, managing automation processes, and analyzing campaign performance.

The Customer Success Manager at Rootly is responsible for guiding customers through onboarding, ensuring product adoption, and fostering strategic relationships to drive customer success. The ideal candidate has prior experience in customer-facing roles, proficiency in using data analysis tools, and strong communication skills.

Rootly is seeking a Senior Product Manager with a strong background in early-stage product development to drive the enhancement of their incident management platform. Responsibilities include defining product strategy, prioritizing features, improving usability, conducting market research, and building client relationships. Ideal candidate has a Bachelor's degree, experience in B2B SaaS, startup environment, strong technical background, and excellent problem-solving and communication skills.

Join the Sales Solutions Engineering team at Rootly to serve as technical advocates for customers, enabling their success using the incident management platform. Ideal candidate has 3+ years of experience as a Solution Engineer, strong API and Terraform knowledge, understanding of sales processes, and excellent communication skills.

Ground floor opportunity for a Senior Software Engineer at Rootly to shape the international trajectory of the incident management platform. Responsibilities include end-to-end feature sets, infrastructure architecture, new initiatives, engineering standards improvement, front-end design, and customer collaboration. Ideal candidate has 3+ years of experience with modern programming languages, cloud services, and SaaS products.

Senior Software Engineer role at Rootly, responsible for designing and implementing end-to-end feature sets, architecting infrastructure, launching new initiatives, improving engineering standards, and working closely with customers. Requires 3+ years of experience with Ruby/Rails, cloud service providers, strong communication skills, and a passion for design and incident management.

Ground floor opportunity to be the first SRE at Rootly, responsible for supporting critical services, defining SLOs, building tools, and enhancing observability and reliability of services. Requires strong technical knowledge of cloud infrastructure and distributed systems.

Ground floor opportunity to be the first designer at Rootly, shaping the trajectory of the company by owning the design and brand end-to-end for product and marketing. Requires experience with B2B, developer tooling, or enterprise software product design, building design systems, user research, visual design, illustration, and prioritizing multiple projects.

As a QA Engineer at Rootly, responsible for ensuring high quality and reliability of software products by developing test plans, executing tests, collaborating with stakeholders, and defining automation strategy.

Ground floor opportunity to be one of the first Enterprise Account Executives at Rootly, responsible for building a book of business across North America, closing sales cycles for high-value opportunities, and leading product workshops and ROI analyses.

As a Content Marketing Manager at Rootly, you will lead the content strategy to engage with the target audience of Site Reliability Engineers and Engineering Leaders. Responsibilities include creating compelling content, optimizing for SEO, collaborating with product teams, and leveraging social media channels.

Manage the CTO's calendar, schedule appointments and meetings, coordinate with stakeholders, conduct research and prepare reports, prioritize and manage multiple projects, maintain confidentiality, act as a liaison, and assist with special projects.