Jobs at Rootly

The Head of Platform Engineering will lead the design and implementation of Rootly's infrastructure, ensuring reliability and enhancing developer experience. This role involves architecting scalable systems, mentoring teams, and improving operational maturity to support significant growth.

As a Mid Market Account Executive, you'll build business across North America, manage the sales process for software opportunities, and work closely with mid-market accounts to achieve revenue goals.

As a Senior Platform Engineer, you will enhance reliability and performance, manage infrastructure, and influence system design, working closely with product teams.

The Senior Product Engineer at Rootly will drive end-to-end feature development, architect core infrastructure, and enhance user experiences through strong engineering practices. Responsibilities include collaborating with customers, ensuring product reliability and performance, and contributing to product design and systems thinking.

The Customer Success Manager will guide customers in using the incident management platform, enhance customer engagement, and reduce churn through strategic discussions and data analysis.

The Commercial Counsel will advise on customer and partner agreements, lead negotiations, draft contracts, ensure compliance, and support HR on legal matters.

As a Senior AI Engineer, you will develop AI-powered features for incident management, collaborate with teams, and ensure scalable systems, utilizing LLMs and other AI technologies.

The Solutions Engineer will provide technical expertise for customer implementations and collaborate with various teams to improve the product, focusing on integration through APIs and Infrastructure as Code.

The Technical Support Engineer will manage customer inquiries, troubleshoot technical issues, communicate with clients, and provide documentation to enhance support processes.

As a Senior Site Reliability Engineer, you'll enhance observability and performance, manage CI/CD tools and systems, and architect resilient infrastructure while collaborating with multiple engineering teams.

Lead product strategy and management at Rootly, ensuring alignment with vision, accountability, and long-term growth, while building and managing a strong PM team.

The role involves building a business book, closing sales cycles for significant ARR opportunities, and leading product workshops with enterprise accounts.

As Senior Product Designer, you will lead the development of user experiences across products, setting high UX and UI standards, mentoring team members, and ensuring intuitive and visually appealing designs.

The Technical Support Engineer will manage customer requests, troubleshoot technical issues, provide support to B2B clients, and enhance documentation.