Senior Product Manager

At Rootly, we are on a mission to be the go-to way companies respond when things go wrong, helping every organization be more reliable. We do this by building an industry-leading incident management platform that allows companies around the world consistently and quickly resolve incidents. We are not simply transforming an industry, we are carving an entirely new +$B segment ourselves and need incredible talent to achieve this ambitious goal together.

Customers love Rootly. Some of the fastest growing companies around the world such as NVIDIA, Figma, Canva, Tripadvisor, Squarespace and more rely on Rootly to power their critical incident management process. They obsess over our delightful enterprise-ready platform and unique partnership model. See why our customers have reviewed us 5 stars on G2.

Investors love Rootly. We are backed by some of the most respected funds in the world from Y Combinator to operators like the CTO of Dropbox and GitHub. We'd be happy to disclose our entire funding and profitability picture live during the interview. As a culture we relentlessly put transparency first. We conduct monthly financial reviews as a team so everyone has a pulse on the health of the business and publish what we are building in our weekly changelog.

We are seeking a passionate and results-driven Product Manager with a strong background in early-stage product development. As a Product Manager at Rootly, you will be a founding Product hire within the company and be a driving force behind the development and enhancement of our products here at Rootly. 

You will work closely with cross-functional teams to define product strategy, prioritize features, and ensure that our products meet the evolving needs of our clients and we expand and continue to grow. This is a great opportunity if you thrive in a fast-paced environment where velocity and innovation are paramount. 

• Championing the creation of a delightful user experience by identifying user flows that resonate with our target audience.
• Usability Enhancement: Continuously improve the usability of our product, using your expertise to make it more user-friendly and efficient.
• Creating clarity out of ambiguity and be able to make non-data driven decisions 
• Conducting thorough market research and competitive analysis to identify opportunities for product enhancements and market differentiation.
• Creating detailed product specifications, user stories, and other documentation to guide the development team.
• Building strong client relationships by actively seeking feedback and providing product updates, ensuring client satisfaction and retention.

• Bachelor's degree in Computer Science, Engineering, Business, or a related field. MBA or equivalent experience is a plus.
• Proven experience as a Product Manager in B2B SaaS, working with a technical product/dev tooling environment
• Experience working within an early stage startup environment.
• Strong technical background and understanding of SaaS architecture and development processes.
• Exceptional problem-solving skills and the ability to think analytically.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and clients.
• Proficiency in project management tools and methodologies.
• Data-driven mindset and experience in using data to inform product decisions.

We’re not just another startup. We’re building something category-defining and want teammates who crave ownership, love solving hard problems, and thrive in a high-bar, high-impact environment.

Here’s what you can expect when you join Rootly:

• Competitive compensation and early equity in a fast-growing, venture-backed company.
• Comprehensive medical, dental, and vision coverage.
• 3 weeks of vacation, plus unlimited sick and mental health days, and a company-wide end-of-year shutdown to recharge.
• MacBook Pro of your choice to help you do your best work.
• $1,000 annual stipends for health and wellness and home office setup.
• Learning and development budget at your discretion to support your growth.
• A fast-moving, high-impact environment where your leadership and ideas directly shape the future of the company.

If this sounds like the kind of challenge and opportunity you’re looking for, apply now and let’s build something great together.

Rootly is an equal opportunity employer. We aim to create an environment where every team member at Rootly feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.