Ro (Ro.co)
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Technology
Ro’ers build through the lens of ease, efficacy and scalability. How can we have healthcare easier to access for patients? How can we make healthcare more effective for patients? How can we scale care for more patients? We built the Ro operating system (ro.OS) to vertically integrate the core parts of healthcare, bringing together nationwide telehealth, lab, and pharmacy services on one platform to unlock ease, efficacy, and scalability for our patients.
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Employee Reviews

As a senior director of product on the patient experience side at Ro, Alison spends her time working with her team and cross functional partners to find patients the best treatment plan for their needs and lifestyle. Whether it’s analyzing the funnel of an onboarding visit or how to present treatment information to patients, she is constantly trying to understand patients behaviors and identify the best ways to engage them during their treatment journey. Alison works with Ro's business, engineering, and clinical leads to define, align and execute strategies in a way that is flexible to new information and strives towards delivering the ideal patient experience.
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Recently posted jobs
Healthtech • Pharmaceutical • Telehealth
Package and ship outbound patient orders, prepare packaging, receive and organize inventory, replenish supplies, and maintain accurate stock levels. Operate manual pallet jacks occasionally, maintain a clean and safe fulfillment workspace, follow SOPs and safety protocols, and collaborate with team members to meet shipping targets. The role requires dependable attendance, attention to detail, effective communication, physical stamina, and the ability to lift up to 50 pounds.
Healthtech • Pharmaceutical • Telehealth
Processes and reviews medication orders, performs clinical interventions, answers patient questions, evaluates drug regimens, and collaborates with doctors and healthcare professionals to ensure accurate, timely medication fulfillment and optimal patient care. The pharmacist also supports workflow improvements and delivers a seamless patient experience in a high-volume pharmacy setting.
Healthtech • Pharmaceutical • Telehealth
Build and ship LLM-powered production features end-to-end: prompt orchestration, tool calling, retrieval/RAG, embeddings, evaluation infrastructure, observability, safety guardrails, and integrations. Collaborate with clinical teams, prototype quickly, measure outcomes, and raise engineering standards through mentorship and technical leadership.
At a glance
the scale of our product
We believe we have a once in a lifetime opportunity to do something no one has ever done before: deliver high-quality care to millions of people. No one has done it before because the existing healthcare system fails to acknowledge the inconvenient truth of the status quo – there are too many people who need care and too few to provide it.
We are never satisfied with the number of people we are currently helping. We want to go from millions to tens of millions to hundreds of millions and beyond. Why? Because there are that many people who need care, and it is our responsibility to try and build to help every one of them.
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