Jobs at RMV Solutions Pty Ltd

Live-in Lodge Manager responsible for day-to-day operations, guest experience, financial performance, staff leadership, compliance, and maintenance at a luxury lodge in a Big Five reserve. Lead multiple departments, manage budgets and costs, drive guest satisfaction and repeat business, ensure safety and audit readiness, and implement operational improvements.

Capture and create deals accurately and quickly in the operations system, ensuring required documentation, prioritising urgent deals, correcting errors, liaising with Sales Fulfilment, and supporting administrative tasks while maintaining confidentiality and high accuracy.

Design, quote, book and manage tailor-made FIT journeys to Southern Africa using Tourplan. Coordinate suppliers, accommodation, transport, guides and private charters, manage payments and client issues, monitor profitability and tour delivery, and collaborate with product, sales and marketing teams.

Lead and manage daily contact centre operations across FIT, offline/backline, post-cruise, Tier 2, QA and workforce functions. Own service levels, staffing, training, SOP/ISO compliance, escalations, service recovery, performance reporting, continuous improvement, and interdepartmental communication to optimize customer experience and operational efficiency.

Lead and manage daily spa operations in a luxury, remote lodge setting, delivering personalised 5-star treatments, training therapists, managing bookings, revenue, stock and budgets, and supporting broader guest experience and cross-department activities when required.

Support the Sales Team for Latin America by checking supplier availability, preparing bespoke proposals and presentation itineraries, making provisional bookings, coordinating itineraries with Operations, managing booking records and invoices, and providing administrative and supplier communication support to ensure accurate, timely delivery of luxury travel arrangements.

Support the General Manager in day-to-day operations of a luxury safari lodge, overseeing guest experience, cross-department coordination, staff supervision, training, basic financial tracking, maintenance follow-up, compliance, and sustainability initiatives in a remote live-in environment.

Provide high-level executive support and operational coordination for a senior executive across multiple hospitality properties. Manage complex calendars, travel, meetings, communications, confidential information, and follow-ups. Liaise with suppliers, contractors, and internal teams, maintain records and compliance documentation, prepare reports and presentations, and assist with expense tracking. Anticipate needs, prioritise tasks, and ensure smooth execution across projects and operations.

Prospect and acquire clients, deliver holistic financial planning and recommendations, gather and analyse client financial data, support implementation and ongoing monitoring of portfolios, maintain compliance and professional standards, and build long-term client relationships while developing business.

Prospect and acquire clients, build and maintain client relationships, gather and analyse financial data, develop and present financial planning solutions, support implementation and ongoing portfolio monitoring, ensure compliance and ethical standards, and drive business development within a structured advisory environment.

Prospect and acquire new clients, deliver financial planning advice, develop and present tailored financial solutions, implement and monitor client portfolios, maintain compliance and professional standards, and build long-term client relationships.

Prospect and acquire new clients, deliver holistic financial planning advice, develop and present tailored solutions, support implementation and ongoing portfolio monitoring, maintain compliance and professional standards, and build long-term client relationships while meeting business development targets.