Ritchie Bros. Benefits Overview

Leads development of enterprise administrative and reporting tools, including full-stack web applications and service integrations. Defines scalable architecture, manages development priorities, creates technical specifications and test plans, and addresses performance issues. Collaborates with UX/UI, product, and engineering teams while overseeing DevOps transitions. Leads, coaches, and trains full-stack developers.

Develops and delivers new-hire and ongoing sales training programs. Assesses participant skills, provides feedback, coaches sales representatives and leaders, evaluates performance gaps, and partners with stakeholders to identify development needs. Designs and updates training content, coordinates program logistics, facilitates events, and ensures training aligns with current business practices and policies.

Processes vehicle ownership title documents and transfer applications for insurance and vehicle resale clients. Reviews and enters title information, resolves discrepancies, maintains compliance with provincial and state regulations, and communicates with customers by phone, email, mail, and in person. The role also handles administrative tasks, database updates, confidentiality requirements, and customer inquiries while supporting title processing through IAA and applicable government systems.