Jobs at RingLeader, Inc.

The Customer Account Manager will manage customer needs, ensure timely responses, assist with billing, and provide solution-oriented support to enhance customer satisfaction.

The Billing Analyst at RingLeader manages OSS/BSS platforms, assists with customer onboarding, product development, project management, and handles billing and reconciliation tasks while engaging with stakeholders and third-party providers.

The Regional Account Manager will develop relationships with channel partners, assist them in sales of communications services, manage customer satisfaction, and oversee the channel marketing budget.

The Tier 1 Support Specialist assists customers by troubleshooting issues, managing ticket and CRM data, and ensuring communication until resolution. They support remote assistance and may escalate problems when necessary.

The Sales Analyst will drive outbound sales growth via marketing campaigns, qualify leads through various channels, and maintain CRM systems to support the sales team.

The Technical Account Manager will assist the Sales team with pre and post customer support, ensuring customer satisfaction and optimal product usage while maintaining detailed records and reporting.