Jobs at Rilla

As a Sales Development Representative, you will prospect and engage new leads, book meetings for Account Executives, and contribute to the growth of the startup through outreach and follow-ups.

As a Senior Software Engineer, you will architect and ship features, build workflows, maintain code quality, and enhance engineering culture while leveraging various technologies.

As a Senior Software Engineer, you will lead mobile development, optimize workflows, and enhance user experience through high-quality solutions.

As an AI Engineer, you'll develop AI-powered systems that allow human-machine interaction through voice, focusing on data-driven insights and real-world audio processing.

As a Software Engineer at Rilla, you will develop features across the stack, improve code quality, and solve real-world problems while contributing to an AI product for offline commerce.

As a Software Engineer Intern, you will build features across the stack, handle end-to-end workflows, and contribute to a high-quality engineering culture while working closely with customers.

The Performance Marketing Manager will take ownership of Rilla's paid media program, executing campaigns, optimizing performance, and scaling acquisition efforts across multiple platforms while analyzing metrics and collaborating with sales teams.

Drive successful onboarding, adoption, and account growth for enterprise customers by building relationships, visiting clients, using product analytics and ROI analysis, and coordinating upsell opportunities to maximize Net Revenue Retention.

Work directly with customers to design and implement integrations that connect customer data to Rilla's conversational intelligence. Own end-to-end projects from data modeling and large-scale data processing to hacking integrations and full-stack features, iterate quickly with stakeholders, and travel to client sites as needed.

Lead and hire a high-performing Customer Success team while still managing key enterprise accounts. Design onboarding, coaching playbooks, engagement models, and CS metrics (adoption, NRR, account health). Coach CSMs to be consultative advisors, partner cross-functionally, use AI to prioritize work, and turn customer insights into product feedback to drive adoption and expansion.

Lead and build an enterprise sales team, coach reps through complex, multi-stakeholder deals and procurement/security reviews, own forecast and pipeline metrics, run biggest deals alongside reps, define sales process and playbooks, and surface product feedback to influence roadmap. Partner cross-functionally to remove friction and ensure seamless buyer experience.

Lead end-to-end content creation to scale Rillas brand: ideate, write, film, design, edit, publish, and measure video and narrative content across social and growth channels. Own strategy and execution, integrate AI into workflows, capture customer stories, and prove impact on traffic, pipeline, and revenue while iterating quickly.

In this role, you will design and optimize recruiting processes and systems, audit hiring practices, manage recruiting tech, and maintain metrics for improved hiring efficiency.

Own and scale end-to-end office and workplace operations for an in-person NYC startup: manage vendors, supplies, budgets, events, onboarding logistics, and build automated systems and checklists to keep the space running smoothly and support a high-intensity team.

As a Brand/Graphic Designer, you'll create visual assets for campaigns and events, ensure brand consistency, and collaborate with various teams to enhance Rilla's brand presence.

Design, build, and ship end-to-end features across the full stack at scale. Serve as an early technical steward, raising engineering quality, building infrastructure and platforms, and working closely with customers to iterate rapidly and solve real-world data and storage problems.

The FP&A Analyst will own financial modeling, forecasting, and reporting, collaborating with finance and cross-functional teams to drive business decisions and support growth at Rilla.

As an Enterprise Account Executive, you'll identify, engage, and close new business from strategic enterprise customers, running the full sales cycle. This role focuses on selling to high-level executives and involves building playbooks and processes.

Founding IT Operations owner responsible for SOC 2 maintenance and driving HIPAA, GDPR, and ISO 27001 compliance. Build automated, AI-driven compliance workflows and evidence pipelines. Stand up device management, network troubleshooting, and IT ops from scratch. Act as cross-functional translator between engineering, HR, legal, and leadership, hold vendors/auditors accountable, and provide leadership visibility into compliance and IT status.

The Sales Development Representative will prospect and engage leads, book meetings for the Head of Sales, and participate in sales training while focusing on customer needs and continuous improvement.