Staff Software Engineer

Posted Yesterday
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New York City, NY, USA
In-Office
285K-325K Annually
Senior level
Artificial Intelligence • Software
The Role
Design, build, and ship end-to-end features across the full stack at scale. Serve as an early technical steward, raising engineering quality, building infrastructure and platforms, and working closely with customers to iterate rapidly and solve real-world data and storage problems.
Summary Generated by Built In
A Foundational Company

Rilla is on a mission to index the offline world.
Today, we’ve built the leading sales coaching software for organizations doing sales offline. We have over 1000 customers, including The Home Depot, KKR, Neighborly, and PulteGroup, using our product to enable AI sales coaching across their organization.
We are backed by Google Ventures, Bessemer Ventures, Crew Capital, and Broom Ventures, along with others.
We’re an in office team in NYC with builders who operate like high speed reinforcement learners. We obsess over our customers, move at a high velocity, are not afraid of failure, and look to maximize our real-world impact.
If you want to build the products and systems for how billions of conversations in the real world are captured and indexed, Rilla is the place to do it.

The Role

Rilla engineers architect and ship features across the stack at lightning speed. On a daily basis, you will build end-to-end workflows, take them to production, and solve real world problems across an out-sized scale.

As an early technical steward, you will raise the bar for code quality and decision‑making, setting patterns that cement a world‑class engineering culture as we scale. While the company 10×’s, your scope and ownership will grow just as fast—building the tools, mental models, and platforms that let both you and Rilla accelerate exponentially.

Do you describe yourself as "obsessive"? Do you aspire to be a founder or a leader in applying AI to the physical world? We believe Rilla is the best place — with the best peers — to learn how.

Technologies We Use
  • Different languages and frameworks, including React, React Native, Typescript and Python

  • Open-source technologies like Node.js, PostgreSQL, Turborepo, Lodash, and Zod

  • Industry-standard build tooling, including GitHub Actions, Terraform, and Spacelift


What We Value
  • An infinite learner. Someone who is relentless in their curiosity.

  • A customer obsessive. Someone who deeply care about delighting customers and solving real pains, not vanity metrics.

  • A winning attitude. You thrive with extreme accountability, learning as a team, and both giving and receiving rapid feedback.

  • Extreme empathy. Our customers are not tech companies. They live and work in the real world. Empathy is critical to arriving at correct solutions.

  • Unafraid of failure. You take risks. You see failure as an opportunity to learn, grow, and be better the next time. In a weird way, you trick your brain into being excited when you fail, because it means you got a new opportunity to learn more.

What We Require
  • Strong coding skills with demonstrated proficiency in programming languages, such as Javascript, C++, Python, Rust, or similar languages.

  • Strong engineering prowess, ideally developed at start-ups.

  • Familiarity with storage and data processing systems, cloud infrastructure, and other technical tools.

  • Strong written and verbal communication skills and ability to iterate quickly with teammates, incorporating feedback and holding a high bar for quality.

Don’t Work Here

Please don't join if you're not excited about:

  1. Building an AI product for an industry untouched by modern software

  2. Constantly talking to and visiting customers in the field

  3. Working ~60 hrs/week in person with some of the most ambitious people in NYC

  4. Attempting to build a generational company, and the intensity required to do so

Compensation

The estimated salary range for this position is $285,000 - $325,000/year.

Successful candidates with competing offers will receive matching and competitive offers.

Total compensation for this position may also include Incentive Stock Options, sign-on bonus, and other potential future incentives. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.

Our benefits aim to empower Rilla employees in removing roadblocks to achieving their life’s work. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Rilla.

Benefits
  • Medical, dental, and vision insurance

  • Breakfast, lunch, dinner and snacks at the office

  • Gym membership

  • Commuter benefits

  • Relocation assistance

  • 401(k) retirement plan

  • Take what you need paid time off, not accrual based

  • $1,000 stipend for learning and personal growth

  • $1,500 a month rent stipend

  • Tech equipment

  • Unlimited token budget

Skills Required

  • Proficiency in programming languages such as Javascript, C++, Python, or Rust
  • Strong engineering prowess and ability to deliver high-quality code and systems
  • Familiarity with storage and data processing systems, cloud infrastructure, and related tools
  • Strong written and verbal communication skills; ability to iterate quickly and incorporate feedback
  • Willingness to work in-person in NYC and commit to ~60 hours/week when required
  • Comfort regularly talking to and visiting customers in the field (customer-facing)
  • Experience working at startups (ideally)
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The Company
HQ: New York, New York
67 Employees
Year Founded: 2019

What We Do

Rilla is the leading virtual ridealong software for outside sales and service. When sales reps or technicians go out and talk to customers face to face. They record their conversations with the Rilla app, and we use AI to automatically transcribe, analyze and give them feedback to help them improve their sales. And to help their sales managers do virtual ridealongs that are 100x faster, better, and more productive than physical ridealongs. We're on a mission to make the offline world of commerce as searchable and easy to understand as the internet. If you're interested in joining us in our adventure, we are hiring! https://www.rilla.com/careers

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