Jobs at Ricoh Australia

Oversee the lifecycle of commercial contracts, lead negotiations, ensure compliance with legal requirements, and collaborate with internal teams to manage contracts effectively.

Manage customer relationships as the primary contact, drive retention and account growth with Account Executives, support sales proposals and contracts, coordinate meetings and service reviews, identify cross-sell opportunities, collaborate with pre-sales and SMEs to deliver projects, and monitor service performance for continuous improvement.

Lead discovery workshops and design end-to-end digital automation solutions. Implement, configure, train, commission, and hand over BAU. Manage professional services delivery, build solution architectures and SOWs, support pre-sales, and maintain strong client relationships.

Lead discovery workshops, design and implement end-to-end digital automation and workflow solutions using Power Platform, RPA, SharePoint, and intelligent capture. Manage professional services delivery, support pre-sales, produce solution architecture and SOWs, and hand over to BAU while building strong customer relationships.

Manage accurate, timely billing records and invoicing, maintain account details, process meter corrections and sundry invoices, investigate and resolve customer billing queries, escalate issues, and support team workload. Ensure billing accuracy, close out complaints, and uphold customer-focused, efficient billing operations.

Drive new business within the SME market by prospecting, qualifying, and closing sales of workplace technology and managed services (MPS, digital workflows, AV/ITS). Build and manage a sales pipeline, prepare proposals and presentations, collaborate with technical teams, and exceed sales targets while growing existing customer relationships.

The Sales Account Executive will identify and secure new business opportunities in workplace technology, focusing on SMEs and leveraging managed print services to drive sales and build relationships.

The Account Executive is responsible for driving revenue by developing new business opportunities, maintaining a sales pipeline, achieving sales targets, and ensuring strong customer outcomes at Ricoh.

Drive new business growth by generating and managing a strong sales pipeline, designing hybrid workplace solutions, and engaging with C-suite leaders and stakeholders.

The Account Executive will manage and grow strategic customer relationships, focusing on new business opportunities and maximizing sales revenue through Managed Print Services and workplace technology solutions. Responsibilities include building a sales pipeline, delivering tailored proposals, and achieving sales targets.