Jobs at Ricoh Australia

Drive new business for hybrid workplace solutions by prospecting and managing a sales pipeline, qualifying opportunities, designing solutions, building proposals, and closing deals. Collaborate with pre-sales, technical, vendor and delivery teams, manage opportunities and forecasting in CRM, and achieve revenue, margin and retention targets.

As an Account Manager, develop and close new business opportunities, maintain a robust sales pipeline, engage stakeholders, and deliver exceptional customer experiences.

The Account Executive will manage and grow strategic customer relationships, focusing on new business opportunities and maximizing sales revenue through Managed Print Services and workplace technology solutions. Responsibilities include building a sales pipeline, delivering tailored proposals, and achieving sales targets.

Oversee the lifecycle of commercial contracts, lead negotiations, ensure compliance with legal requirements, and collaborate with internal teams to manage contracts effectively.

Manage customer relationships as the primary contact, drive retention and account growth with Account Executives, support sales proposals and contracts, coordinate meetings and service reviews, identify cross-sell opportunities, collaborate with pre-sales and SMEs to deliver projects, and monitor service performance for continuous improvement.

Lead discovery workshops and design end-to-end digital automation solutions. Implement, configure, train, commission, and hand over BAU. Manage professional services delivery, build solution architectures and SOWs, support pre-sales, and maintain strong client relationships.

Lead discovery workshops, design and implement end-to-end digital automation and workflow solutions using Power Platform, RPA, SharePoint, and intelligent capture. Manage professional services delivery, support pre-sales, produce solution architecture and SOWs, and hand over to BAU while building strong customer relationships.