Teams at Ricoh Australia

Oversee the lifecycle of commercial contracts, lead negotiations, ensure compliance with legal requirements, and collaborate with internal teams to manage contracts effectively.

Manage customer relationships as the primary contact, drive retention and account growth with Account Executives, support sales proposals and contracts, coordinate meetings and service reviews, identify cross-sell opportunities, collaborate with pre-sales and SMEs to deliver projects, and monitor service performance for continuous improvement.

Lead discovery workshops and design end-to-end digital automation solutions. Implement, configure, train, commission, and hand over BAU. Manage professional services delivery, build solution architectures and SOWs, support pre-sales, and maintain strong client relationships.