Who Are we?
As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions.
At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.
Is this the role for you?
Looking to kick-start your career in sales?
We are on the lookout for our next Sales Cadet to join the team at Ricoh Australia.
If you've recently finished university (or are early in your career) and are curious, motivated and eager to learn, this could be the perfect opportunity to get your foot in the door.
Over 12 months, you'll gain hands-on experience working alongside experienced sales professionals, learning the ins and outs of customer engagement, business development, account management, and solution selling. You'll receive structured training, coaching and mentoring every step of the way, while building skills that will set you up for a successful career in sales.
We are looking for someone who enjoys connecting with people, isn't afraid to challenge themselves, and is excited by the prospect of helping customers solve business problems.
At Ricoh, we are passionate about developing our people and creating opportunities for growth. If you are ready to learn, grow and make an impact, we'd love to hear from you.
To be successful in this role:
Sales Support
- Assist Sales Managers and Account Managers with customer engagement activities.
- Support the preparation of customer proposals, presentations and quotations.
- Maintain customer records and sales opportunities within CRM systems.
- Assist with contracts and sales administration activities.
- Coordinate follow-up activities arising from customer meetings.
Business Development
- Research target markets and identify prospective customers.
- Train in and put into practice traditional lead generation and customer prospecting initiatives.
- Participate in customer meetings and sales presentations.
- Identify opportunities to expand existing customer relationships.
- Develop an understanding of customer business challenges and requirements.
Customer Experience
- Build positive relationships with customers and internal stakeholders.
- Respond to customer enquiries in a professional and timely manner.
- Support the delivery of a high-quality customer experience.
- Assist in resolving customer issues through effective stakeholder engagement.
Learning & Development
- Develop knowledge of products, services, solutions and industry trends.
- Actively seek coaching and mentoring from sales leaders and peers.
- Complete assigned development activities and learning milestones.
- Apply newly acquired knowledge and skills in day-to-day activities.
Team Collaboration
- Work collaboratively with sales, service, operations and support teams.
- Contribute to team meetings and business initiatives.
- Demonstrate a positive attitude and willingness to learn.
- Support business projects and activities as required.
Qualification
Essential
- Recently completed (or within the last 2 years) a tertiary qualification in Business, Marketing, Commerce, Communications, Technology, or a related discipline.
- Strong verbal and written communication skills.
- Demonstrated customer service or stakeholder engagement capability.
- Positive attitude with a strong desire to build a career in sales.
- Strong organisational and time management skills.
- Ability to learn quickly and work in a fast-paced environment.
- Microsoft Office skills.
- A collaborative and team-oriented mindset.
Desirable
- Previous work in a sales role.
- Exposure to customer-facing environments.
- Interest in technology, digital solutions or business transformation.
- Experience using CRM systems.
What we give back to you?
At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:
- Paid Parental Leave
- Purchased Leave Scheme
- Participation in our RedE recognition program
- Free income protection cover
- Wellness program
- Novated leasing
Employment Type
Fixed Term (Fixed Term)Skills Required
- Recently completed, or completed within the last two years, a tertiary qualification in Business, Marketing, Commerce, Communications, Technology, or a related discipline.
- Strong verbal and written communication skills.
- Demonstrated customer service or stakeholder engagement capability.
- Positive attitude and strong desire to build a career in sales.
- Strong organisational and time management skills.
- Ability to learn quickly and work in a fast-paced environment.
- Microsoft Office skills.
- Collaborative and team-oriented mindset.
- Previous work in a sales role.
- Exposure to customer-facing environments.
- Interest in technology, digital solutions, or business transformation.
- Experience using CRM systems.
What We Do
Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere. With cultivated knowledge and organisational capabilities nurtured over its 85-years history, Ricoh is a leading provider of digital services and information management, and print and imaging solutions designed to support digital transformation and optimise business performance. Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2021, Ricoh Group had worldwide sales of 1,682 billion yen (approx. 15.1 billion USD). For further information, please visit www.ricoh.com.au or contact us at: [email protected]
