RethinkFirst

HQ
New York
Total Offices: 2
300 Total Employees
Year Founded: 2007
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RethinkFirst Benefits Overview

Compensation + BenefitsWork-Life Balance + WellbeingCareer Growth + DevelopmentCompany Culture

Compensation + Benefits

Offers 401(K)

Offers disability insurance

Provides free access to financial advisors

Offers supplemental life insurance

Provides 401(K) matching

Offers life insurance

Provides free access to retirement planning tools

Offers accidental death & dismemberment insurance

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Provides family medical leave

Offers generous parental leave

Offers competitive compensation and rewards package

Defined reimbursement or per diem policy for work-related expenses

Work-Life Balance + Wellbeing

Offers generous PTO

Provides paid sick days

Provides bereavement leave

Provides paid holidays

Offers a flexible time off policy

Offers Employee Resource Groups

Has employee-led culture committees

Career Growth + Development

Promote from within

Company Culture

Offers a remote work program

Provides free snacks and drinks

Offers travel concierge services

Office has designated quiet areas and collaboration zones

Offers diversity-based Employee Resource Groups

Hiring practices promote diversity

Defined values and mission statements

Leadership is transparent and communicative

Prioritizes mission-driven work in decision-making processes

Recently posted jobs

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RethinkFirst

Manager, Software Development

20 Hours AgoSaved
In-Office
Atlanta, GA, USA
Edtech • Healthtech • HR Tech • Information Technology • Professional Services • Software • Telehealth
Leads a front-end, back-end, or full-stack software development team, overseeing people management, coaching, delivery planning, technical quality, release readiness, operational support, and continuous improvement. Partners with Product and cross-functional teams to deliver secure, scalable software. Establishes Agile, testing, CI/CD, and AI-assisted development practices while managing technical debt, modernization, performance, and responsible AI adoption.
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RethinkFirst

Senior Client Success Manager - RethinkCare

5 Days AgoSaved
In-Office
Atlanta, GA, USA
Edtech • Healthtech • HR Tech • Information Technology • Professional Services • Software • Telehealth
Manages strategic client relationships, satisfaction, retention, engagement, and product utilization. Partners with HR leaders, consultants, vendors, and internal teams to resolve complex issues, lead client meetings and strategy sessions, support renewals, analyze utilization trends, and recommend communication and engagement strategies. Serves as a strategic advisor while communicating client status and improvement opportunities to leadership.
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RethinkFirst

Senior Manager of Customer Support

12 Days AgoSaved
In-Office or Remote
Atlanta, GA, USA
Edtech • Healthtech • HR Tech • Information Technology • Professional Services • Software • Telehealth
Leads and scales a SaaS customer support organization serving ABA providers. Oversees multichannel helpdesk operations, escalations, SLAs, customer satisfaction, staffing, coaching, analytics, knowledge management, and workflow improvement. Partners with Customer Success, Product, Engineering, and Implementation teams to improve adoption and reduce churn. Drives AI and automation initiatives using Salesforce, Agentforce, Claude, chatbots, and self-service tools.
see all jobs at RethinkFirst