Jobs at Resurgent Capital Services

Serve as primary contact for Debt Settlement and Credit Counseling Agencies, negotiating settlement plans, processing payments, reestablishing failed plans, monitoring repayment compliance, documenting account activity, and maintaining professional agency relationships.

Mid-level systems engineer responsible for supporting, troubleshooting, and optimizing on-premises and Azure infrastructure. Administers Windows and Linux servers, VMware virtualization, enterprise storage (Isilon, Pure), Dell hardware, backups (Commvault), PKI, and containerized workloads. Drives incident escalation, root-cause analysis, performance monitoring, upgrades/migrations, and cross-team collaboration to improve system reliability and automation.

Investigate and log consumer and regulator complaints, apply relevant statutes (FDCPA, FCRA, HIPAA), respond to formal inquiries, coordinate with regulators and servicers, maintain complaint tracking, handle compliance inboxes, and support process improvement and related projects.

Lead oversight of high-revenue legal servicers to drive revenue and risk performance. Mentor directors and analysts, evaluate servicer strategies, perform risk analysis and audits, collaborate cross-functionally, track legal/collection metrics, and manage site visits and state-specific legal issues.

The Cloud Data Engineer will design and develop data warehouse solutions, create efficient data pipelines, collaborate with teams, and monitor system health.

Conduct legal research, advise on legal matters, manage litigation, draft contracts, ensure compliance with FDCPA and FCRA, and oversee mediation processes.

The Financial Transaction Specialist II assists with complex payment and reconciliation tasks, maintaining high accuracy in a deadline-driven environment. Responsibilities include researching payment issues, ensuring process improvements, and managing cash reconciliations, while collaborating with business intelligence for payment automation.