Jobs at Resurgent Capital Services

Processes and posts payment batches, researches payment discrepancies, reconciles deposits and remittances, validates account data, handles payment returns, and maintains transaction accuracy. The role uses Excel and secure file-transfer technologies, resolves anomalies, communicates with internal and external stakeholders, identifies process gaps, and follows departmental procedures. Success requires strong attention to detail, problem-solving ability, prioritization, communication, and proficiency with Microsoft Office.

Serve as primary contact for Debt Settlement and Credit Counseling Agencies to process payments, negotiate settlements, reestablish plans, monitor repayment adherence, document account activity, and manage daily reporting and inventory distribution while ensuring compliance and strong DSA/CCA relationships.

Conducts quality assurance audits of accounts, calls, processes, and servicing providers; evaluates compliance with company policies and federal and state regulations; documents audit decisions; identifies operational risks, trends, process gaps, and anomalies; recommends training, procedural changes, and policy updates; supports calibration, management feedback, special projects, and new-hire training.

The Cloud Data Engineer will design and develop data warehouse solutions, create efficient data pipelines, collaborate with teams, and monitor system health.

Execute, monitor, and optimize paid search campaigns in Google Ads and Microsoft Ads. Analyze performance and provide actionable insights, manage bids/keywords/audiences, write ad copy, reconcile platform invoices, and collaborate with internal teams and external partners to improve ROI, test new channels, and support digital experience initiatives.

Senior-level auditor responsible for planning and executing risk-based audits of third-party servicers and internal operations, assessing regulatory compliance, identifying control weaknesses, recommending remediation, mentoring junior auditors, and validating remediation. Requires stakeholder communication, report writing, process improvement, and occasional travel to servicers.