Jobs at ReSound

Manages U.S. benefits programs, including health, welfare, retirement, leave, enrollment, compliance, audits, vendors, budgets, reporting, and employee support. Partners with compensation teams to analyze market data, support salary structures, administer compensation processes, and promote equitable pay practices across North America. Collaborates with HR, Legal, Finance, Payroll, Communications, and external stakeholders on benefits strategy, regulatory requirements, communications, and mergers or divestitures.

Manage vendor accounts, process vendor payments and employee reimbursements, reconcile vendor cards and ledgers, maintain financial documentation, resolve discrepancies, and support statutory audits.

Sells GN ReSound and private-label hearing aids to hearing healthcare professionals through phone-based and relationship-driven sales. Responsibilities include meeting territory goals, prospecting, managing sales cycles, maintaining CRM records in Salesforce, analyzing sales reports, developing account plans, supporting product programs, and partnering with sales, marketing, training, and customer service teams. The role includes occasional attendance at conferences, trade shows, training seminars, and in-person sales activities.

Assembles, wires, solders, finishes, programs, inspects, and tests hearing aids using microscopes and specialized hand tools. Performs electro-acoustic, visual, and listening checks; maintains production speed, quality, safety, and documentation standards; and enters data into application-based systems. Requires strong dexterity, attention to detail, English communication skills, teamwork, and the ability to meet physical demands. A high school diploma or GED is required, while manufacturing and data entry experience are preferred.

Drives hearing instrument sales and market share across an assigned territory by managing relationships with hearing care professionals and centers. Responsibilities include achieving quotas, executing territory plans, conducting product demonstrations and training, resolving customer issues, documenting activities in Salesforce, presenting at events, and managing frequent travel. The role requires consultative selling, product expertise, customer relationship management, and reporting skills.

Manages sales performance for a territory or customer account portfolio, achieves sales targets and KPIs, develops active customers, and oversees territory or account planning. Provides product knowledge and hands-on customer support, analyzes sales opportunities, supports customer marketing initiatives, and manages CRM planning, reporting, and administrative duties.

Supports day-to-day HR operations for a 500-plus employee, multi-shift operations division. Responsibilities include employee relations, onboarding and offboarding, performance management, policy guidance, job description maintenance, workforce planning, HR system administration, compliance, HR projects, and manager coaching. The role serves as an onsite HR partner across manufacturing, shipping, distribution, order entry, engineering, and training teams in a hybrid work arrangement.

Drive B2B revenue growth, market share, and brand visibility across an assigned territory. Manage sales targets, collections, high-value accounts, channel partner relationships, and partner expansion. Execute localized B2B2C marketing activations, screening camps, and awareness programs to generate demand. Monitor competitor pricing, territory performance, sales pipelines, and marketing ROI while providing market intelligence to marketing and product teams.

Manages sales activities and performance. The provided job description contains no further responsibilities or qualification details.

Provides remote audiological, product, and technical support to customers across Australia and New Zealand. Responsibilities include sales and audiology training, hearing aid fitting and connectivity assistance, customer problem-solving, calendar management, competitive market monitoring, and presentations for online sessions and seminars. The role supports sales outcomes and customer relationships during an approximately nine-month maternity relief contract.

Provide audiological and technical support for hearing-aid fittings across current and discontinued products and multiple software platforms. Troubleshoot software/hardware issues, document customer interactions, escalate defects to product and engineering teams, deliver internal training, support sales and customer service, and maintain clinical knowledge and required certifications.

Manages finance MIS, commercial transaction validations, dealer incentives, discounts, schemes, collections, outstanding balances, and financial reporting. Identifies discrepancies and potential leakages, verifies payouts, maintains supporting records, and coordinates with Sales and Accounts teams. Ensures statutory compliance with GST, TDS, and Companies Act requirements, processes credit and debit notes, supports accounts payable and receivable, and improves reporting systems and internal financial controls.

Conduct outbound calls to customers interested in hearing aids, understand their needs, explain next steps, guide them to nearby clinics, encourage consultations, support appointment booking and sales conversion, follow up with leads, update customer records, and help drive clinic walk-ins.

Drives regional revenue growth by managing and expanding relationships with hearing aid dealers, audiology practices, and retail clinics. Responsibilities include growing account share, achieving sales targets, negotiating commercial terms, executing localized promotions, coordinating dealer training, and monitoring competitor activity. The role requires consultative B2B sales, hearing aid technology familiarity, CRM proficiency, territory planning, and travel of up to 50–60% within the assigned territory.

Supports channel marketing by planning and producing promotional materials, coordinating sales requests, managing vendors and marketing inventory, and executing clinic branding, point-of-sale initiatives, launches, events, and on-ground activations. Coordinates dealer-facing digital creatives with designers and collaborates with Sales, Product, Design, and external vendors to deliver marketing projects efficiently.

Lead and grow a B2B marketing services program: own go-to-market, annual and 3-year plans, vendor management, integrations, budget, metrics, and a six-person team. Drive service offerings, creative/asset management, process optimization, and cross-functional coordination to deliver data-driven marketing services and continuous improvement.

Serve as liaison between manufacturing and customers to resolve fit, repair, and product issues for hearing instruments. Provide technical and order support, maintain customer profiles, document interactions in Navision and Salesforce, support sales regionally, and collaborate with manufacturing, engineering, and support teams to improve product quality and customer satisfaction.

Support strategic regulatory initiatives and ensure global regulatory compliance for hearing medical devices (focus EU and MDSAP). Manage assessments, submissions, registrations, and change control across the product lifecycle. Collaborate with R&D, Quality, and Commercial teams, translate regulatory requirements into actionable guidance, and support stakeholder decision-making and internal alignment.

Lead expansion and performance of a regional dealer network: appoint and onboard dealers, drive sales targets, improve dealer productivity, implement territory planning, manage incentives and market activation, coordinate with internal teams, monitor inventory, and present performance insights to senior leadership.