Resilience
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As a Customer Success Manager, you will build and maintain relationships with key clients, understand their needs, and develop strategies to drive retention and satisfaction. Responsibilities include engaging with customers, conducting business reviews, identifying and addressing issues, and collaborating with cross-functional teams.
The Senior Technical Writer (UX) will create clear and engaging content for a Cyber Risk Management SaaS platform, collaborating with UX designers, Product Managers, and SMEs. Responsibilities include developing style guides, conducting user research, and aligning content with product messaging.
The Insurance Marketing Manager at Resilience will develop effective messaging for brokers, create engaging content tailored for the insurance sector, collaborate with underwriters and sales teams, and deliver training to enhance broker and client engagement. This role is pivotal in communicating the company's innovative solutions and reinforcing long-term relationships with partners.