Resilience
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As a Customer Success Manager at Resilience, you will ensure customer satisfaction by building relationships, understanding client needs, and executing strategies to maximize retention and expansion. You'll engage with clients, conduct business reviews, address concerns, and collaborate with cross-functional teams to enhance the customer experience.
As a Sales Enablement Manager, you will create and manage onboarding and ongoing training for the sales organization. You will develop sales enablement strategies, optimize onboarding experiences, track performance and provide data-driven insights, ensure sales teams are informed about products and market trends, and facilitate training sessions on sales techniques and product knowledge.
As a Customer Success Manager, you will build and maintain relationships with key clients, understand their needs, and develop strategies to drive retention and satisfaction. Responsibilities include engaging with customers, conducting business reviews, identifying and addressing issues, and collaborating with cross-functional teams.
The Senior Technical Writer (UX) will create clear and engaging content for a Cyber Risk Management SaaS platform, collaborating with UX designers, Product Managers, and SMEs. Responsibilities include developing style guides, conducting user research, and aligning content with product messaging.
The Principal Product Designer at Resilience is a high-level individual contributor role responsible for applying a full-stack of design services to the software products and service experiences. They will contribute to managing cyber risk through innovative solutions that combine insurance, threat intelligence, security expertise, and AI-driven predictive modeling tools.