Product & Tech

Narla compares Remitly’s product to an iceberg. “One sees a small portion of what we do: an easy-to-use app. We hide the complexity of what it takes to provide a financial service with a simple customer experience.” Narla leads a team of product managers, engineers and designers who he describes as “language and tech stack agnostic.” “We choose tools that help us deliver the most value, move fast, provide a reliable service and make it easy for teams to operate,” Narla said. Those tools include Kotlin, React, Go, and open source and third-party platforms.

Working at Remitly has been a transformative experience for me. Our culture not only fosters personal growth but also allows me to challenge myself to rise above and bring innovative approaches to solve our customers' problems. As a first generation immigrant myself, I feel like I have been given an opportunity to contribute to our company's mission to provide financial stability and access to underbanked communities. The rewarding journey here at Remitly has made me a better person at my personal and professional life because of all encouragement, support and feedback that I have received throughout, while providing my unique perspective to the table. I felt very well connected and included all the time.

I was struck by the company's authentic, mission-oriented, and customer-centric culture. From my very first days of onboarding, I was encouraged to shadow customer support calls and understand firsthand their challenges and the impact our solutions have on their lives. It's a culture where the customer's voice isn't just heard- it's a central guide to our roadmaps and decision-making. Another defining aspect is the inclusivity and psychological safety prevalent throughout the company’s rituals and ways of working. In meetings, even with top leadership, there's a remarkable openness and respect for diverse viewpoints. Free-thinking and collaboration are fostered, making every individual feel valued and integral to the company's success.