Jobs at Relais & Châteaux

Supervise spa operations and staff, assist the Spa Manager, handle reception and bookings, manage retail inventory and orders, train coordinators and attendants, ensure high guest service standards, assist with cleaning and HR tasks, and support seamless daily spa operations.

Clean and maintain guest rooms and public areas, change linens and make beds, dust and vacuum, clean and disinfect bathrooms, restock amenities, inspect furniture and equipment, report irregularities, and support overall guest comfort and hotel standards.

Welcome and check in spa guests, manage bookings and payments, answer enquiries, promote treatments and retail, maintain reception operations and stock, support therapists and Spa Manager, uphold five-star service, health & safety and data protection standards.

Lead Reception, Concierge, Porter and Duty Management teams to deliver five-star, ultra-luxury guest experiences. Oversee check-in/out, VIP service, CRM/PMS accuracy, upselling, quality audits, staffing, training, and departmental KPIs while ensuring brand standards, service recovery, and collaboration with F&B, Housekeeping, Spa, Security and Revenue.

Lead and open a world-class destination spa, overseeing operations, guest experience, team development, financial and commercial performance, wellness programming, health & safety, sustainability initiatives, and cross-department collaboration to drive growth, membership and brand reputation.

Manage all group room reservations across multiple luxury properties, coordinate with meeting planners and internal teams, audit contracts and group blocks using Maestro and Tripleseat, handle deposits/billing/VIP allocations, train staff on Maestro Group module, manage booking links, reporting/analytics, and resolve guest issues to meet Forbes 5-Star standards.

Manage day-to-day spa operations at a luxury Relais & Chateaux property: lead and develop the spa team, ensure exceptional guest service and brand standards, oversee HR tasks, budgeting and retail sales, maintain health & safety and facility cleanliness, cover reception and treatments as needed, and complete administrative duties while attending management meetings.

Assurer la propreté des étages, aires publiques, salles de réunion et salle à manger. Réceptionner et ranger le matériel d'entretien, répondre aux demandes clients, déneiger zones saisonnières, monter les salles de réunion, aider la buanderie et gérer recyclage/ordures. Effectuer projets spéciaux et autres tâches connexes sous la supervision de la responsable.

Lead and oversee all finance and accounting functions, manage budgeting, forecasting, cash flow, audits, and internal controls. Partner with leadership on capital projects, provide financial analysis and modeling, support department heads, and lead the accounting team to ensure accurate reporting and operational efficiency.

Create and plate seasonal desserts and patisserie at Michelin-star level. Develop new desserts and friandises, ensure quality and consistency, work with local ingredients, contribute creatively to the restaurant’s culinary program, and support sustainability goals.

Open application inviting thoughtful, passionate candidates who value seasonality, craftsmanship, and connection to the land. Candidates may apply for roles across the luxury destination hotel and culinary program by submitting a resume and cover letter. The property emphasizes personalized guest service, outdoor activities, wellness, and a dynamic culinary experience.

Lead rooms (FIT & group) and restaurant/banquet sales for domestic and international markets. Build and maintain corporate, agency, and DMC relationships; manage proposals, contracts, event coordination, and revenue/budget targets. Develop and execute sales strategies, analyze performance, and support team/management activities to grow luxury hotel business.

Lead daily spa operations at a luxury resort: manage service delivery, inventory, hygiene, guest relations, events coordination, budgeting, promotions, and staff recruitment, training, and performance to drive revenue and maintain high service standards.

Assurer la prévention, l'entretien technique et la sécurité des bâtiments et équipements de l'hôtel et des restaurants. Effectuer réparations mineures (chauffage, climatisation, plomberie, électricité), travaux de peinture, céramique, support informatique et audio-visuel, déneigement de toits, participer aux rénovations annuelles et répondre aux demandes clients.

Lead the finance function for a multi-site hospitality group: produce management accounts, budgeting, cashflow and statutory reporting; implement controls; support commercial decision-making; manage audits, finance team development, and financial aspects of growth and acquisitions.

Supervise front office operations to deliver exceptional guest service and uphold Relais & Chateaux, Forbes, and AAA standards. Assist the Front Office Manager in staffing, training, HR tasks, budgeting, administrative duties, process improvement, and guest issue resolution while maintaining departmental cleanliness and operational efficiency.

Support the Spa Manager in daily operations, guest service, HR tasks, scheduling, training, payroll, budgeting, retail sales oversight, spa cleanliness, reception coverage, and staff development to meet luxury brand standards.

Lead front-of-house service at Le Taproom, supervising staff, training and recruiting, advising guests on menu and wine pairings, ensuring service standards, coordinating with kitchen and management to deliver refined, memorable dining experiences.

Accueillir les clients le matin, préparer la salle et le buffet, expliquer le fonctionnement du buffet, servir et veiller à la satisfaction des invités, présenter l'addition et effectuer les paiements. Assurer rapidité et professionnalisme pour garantir un service matinal fluide.

Manage hotel weddings and events from enquiry to delivery: respond to enquiries, prepare proposals and contracts, produce accurate function sheets, run show-arounds and wedding ceremonies, process billing and payments, meet sales targets/KPIs, and ensure excellent guest-focused service and safety compliance.