Teams at Relais & Châteaux

Supervise spa operations and staff, assist the Spa Manager, handle reception and bookings, manage retail inventory and orders, train coordinators and attendants, ensure high guest service standards, assist with cleaning and HR tasks, and support seamless daily spa operations.

Clean and maintain guest rooms and public areas, change linens and make beds, dust and vacuum, clean and disinfect bathrooms, restock amenities, inspect furniture and equipment, report irregularities, and support overall guest comfort and hotel standards.

Welcome and check in spa guests, manage bookings and payments, answer enquiries, promote treatments and retail, maintain reception operations and stock, support therapists and Spa Manager, uphold five-star service, health & safety and data protection standards.