Jobs at Reimagined Parking

Safely receive, identify, organize, audit, store, and issue customer vehicle keys during valet operations. Greet and assist guests, monitor electronic vehicle notifications, maintain secure key storage, communicate with valet staff and managers, and report incidents or safety concerns. The role requires extended standing, outdoor work, flexible shifts, and occasional weekends, evenings, and holidays.

Safely receive, identify, organize, store, audit, and issue customer vehicle keys during valet operations. Greet and assist guests, issue tickets, monitor vehicle-pull notifications, communicate with valet staff and managers, and promptly report incidents or safety concerns. The role requires strong organization, attention to detail, customer service, and security awareness while working standing shifts outdoors, including possible evenings, weekends, and holidays.

Supports and leads parking facility operations as delegated, supervising staff, hiring and scheduling employees, managing client relationships, overseeing maintenance and safety, monitoring cash flow and ticket inventory, reviewing operating reports, improving profitability, and resolving escalated guest and operational issues. Assumes full operational responsibility when the Operations Manager is absent.

Greet guests, direct traffic, issue tickets, perform vehicle counts and daily patrols, assist guests with parking questions, report incidents, and maintain cleanliness and safety of the parking facility while working with operations leadership and teammates.

Provide front-desk and clerical support at the corporate office: greet visitors, handle correspondence and reports, maintain filing, order supplies, assist with invoices and expense reconciliation, complete special projects, and communicate professionally with visitors, teammates, and leadership.

Provide frontline operational support across phone, email, chat, and forms; resolve time-sensitive inquiries; coordinate with cross-functional teams; maintain accurate account notes and data in SharePoint/Confluence/Lotbook; perform QA checks, system testing, and escalate complex or recurring issues to ensure smooth daily operations.

The SOS Coordinator supports financial operations and payment processing while also handling operational escalations, reporting, and administrative tasks to ensure smooth workflows across regions.

Analyze historical demand, occupancy, transactions and competitor pricing to optimize daily, monthly, and event pricing. Build dashboards, deliver revenue insights to leadership, and collaborate with Operations and Marketing to implement pricing and promotional strategies while maintaining data integrity.