Search the 28 jobs at Red River

The Systems Support Engineer I provides technical support, manages support tickets, resolves issues for end users, and ensures high service levels following ITIL practices. Responsibilities include troubleshooting desktop operating systems, managing Office 365 administration, and maintaining documentation.

The Systems Support Engineer II will provide technical support and maintenance for clients, managing requests for assistance and ensuring user satisfaction. The role requires troubleshooting hardware and software issues, managing Active Directory, and various IT administration tasks while maintaining documentation and standards.

The Systems Support Engineer I is responsible for managing support tickets, providing technical assistance for Windows and Mac operating systems, and optimizing service delivery through ITIL best practices. The role involves troubleshooting various issues, managing Office 365, and maintaining documentation, all while delivering exceptional customer service.

The Operations Manager at Red River will oversee the onboarding of new clients, ensuring compliance with contracts and financial commitments, managing client deliverables, and facilitating governance meetings. Key responsibilities include reporting on metrics, implementing customer satisfaction programs, and maintaining strong communication with clients and internal personnel.

The Program Manager is responsible for planning, coordinating, and driving the completion of IT projects supporting large-scale government programs. This role involves managing project life cycles, collaborating with cross-functional teams, and overseeing project team members to ensure successful outcomes.

The Sr Systems Engineer will install, configure, and maintain operating systems and applications at satellite facilities, collaborating with developers for software deployment and ensuring successful operation. Responsibilities include managing deployment strategies, scripting for automation, troubleshooting issues, and maintaining documentation.

The Financial Analyst II will support the FP&A Department by preparing financial statements, developing financial models, analyzing financial data, and preparing reports for management. The role involves collaborating with various teams, presenting findings, and improving processes to enhance performance.

The Solution Engineer III is a technical sales leader responsible for providing in-depth technical guidance to customers, defining technology solutions, and serving as the primary technical contact during sales engagements. They collaborate with sales teams to achieve customer business outcomes and mentor other engineers in their areas of specialization.

The Systems Support Engineer II is responsible for providing technical support to customers, troubleshooting Windows and Mac OS issues, managing user accounts, and ensuring user uptime through effective administration of IT services. The role also includes maintaining documentation, reviewing standards, and developing customer relationships through exceptional service.

The Linux Systems Administrator will support the Laboratory’s enterprise classified computing infrastructure, focusing on Linux systems administration, system compliance, virtualization, Microsoft technologies, and cloud services. Responsibilities include system documentation, providing support for Linux and Microsoft platforms, implementation of disaster recovery solutions, and collaborating on DevSecOps infrastructure in a classified environment.

The Solution Engineer III is a technical leader who provides pre-sales engineering support, architectural guidance, and technical solutions that align with customer business outcomes. They collaborate with sales teams to identify customer needs and mentor junior engineers. The role requires expertise in specific technical specializations and strong communication skills to articulate technology solutions.

The Rapid Response Sr. Network Engineer role involves swiftly resolving network-related incidents, designing and implementing network infrastructures for the DoD, and monitoring network performance. The engineer will work with various network devices, utilize virtualization, and ensure secure multi-tenant networks while automating management processes through scripting.

The Systems Support Engineer I is responsible for providing customer technical support, handling technical requests, and escalating issues. The role focuses on maintaining user uptime, improving computing experiences, and delivering exceptional customer service, all while collaborating within the team to resolve problems effectively.

The IT Operations Manager at Red River Managed Services will onboard new clients by integrating processes and personnel. Responsibilities include collaborating with the Service Delivery Manager, managing client contracts, ensuring timely submission of deliverables, and supporting invoice approvals.

The Systems Support Engineer is responsible for providing internal support for Red River team members and customers, handling incident and problem management, ticket escalations, performance monitoring, advanced IT troubleshooting, and maintaining technical documentation and infrastructure. This role requires strong collaborative and empathetic skills to foster client relationships and support.

The Systems Support Engineer will provide support to internal team members and customers, managing incidents and problems effectively, handling tickets, monitoring performance, and maintaining technical documentation. The role involves collaborating with various teams to resolve issues and ensure high-quality service delivery.

The Kibana Engineer will design, develop, and maintain Kibana dashboards while collaborating with team members to understand data needs. Responsibilities include optimizing Elasticsearch queries, ensuring data quality and security, and providing training on data visualizations.

The Data Engineer will design, develop, and maintain scalable data pipelines and ETL processes, collaborate with teams to meet data needs, optimize workflows, and troubleshoot issues. This role requires strong analytical and problem-solving skills while ensuring efficient data storage and compliance with governance practices.

The Virtual Architect will design and implement scalable system infrastructures, analyze complex systems for performance improvements, and develop documentation for hardware and network infrastructures. This role requires collaboration with professionals to establish functional requirements and includes significant experience in cloud technologies and system administration.

As a Systems Readiness Engineer, you will architect and manage systems monitoring, conduct thorough system analyses, execute risk management, develop mitigation strategies, and ensure performance standards are met. You will collaborate with clients, analyze data, manage Splunk servers, and enhance system performance to support large-scale government programs.