Jobs at Red River

Manages client-facing IT service governance for assigned accounts, including operational reviews, performance reporting, SLA and KPI oversight, incident escalation, service transitions, runbooks, invoicing review, and continuous improvement. Coordinates Service Desk, NOC, engineering, tools, and service delivery teams to align managed services with client expectations and contractual commitments. Serves as the primary day-to-day client contact and supports governance, issue resolution, and account operations.

Designs, implements, troubleshoots, and modernizes complex enterprise LAN, WAN, SD-WAN, SD-Access, SD-Branch, routing, switching, security, and cloud networking environments. Leads multi-site deployments, migrations, documentation, customer engagements, technical presentations, estimates, and solution design. Mentors junior engineers, supports presales activities, develops automation and delivery methodologies, and manages concurrent professional services engagements with up to 50% travel.

Manages Red River’s GWAC and IDIQ contract portfolio, serving as liaison among federal customers, NASA SEWP PMO, internal teams, and partners. Oversees deputy program managers, contract utilization, technical refreshes, catalog maintenance, task-order responses, reporting, training, supply-chain coordination, marketing, and industry outreach. Supports revenue growth, profitability, customer satisfaction, compliance, and operational excellence across large government contract vehicles.

Designs, develops, and maintains scalable data pipelines, warehouses, lakes, and integrated analytics platforms using Kafka, Elastic, AWS, OpenShift, and related technologies. Optimizes ingestion, queries, indexing, storage, and cluster performance while automating ETL/ELT, validation, monitoring, and CI/CD processes. Supports Kibana dashboards and visualizations, troubleshoots platform issues, documents architectures and procedures, and collaborates with analysts and engineering stakeholders. The role supports DISA at Scott Air Force Base and requires DoD security compliance.

Designs and maintains data infrastructure, transformation pipelines, and reusable analytics assets for DISA. Gathers and validates structured and unstructured data, analyzes trends, and creates Kibana dashboards, reports, and visualizations. Translates findings into recommendations, documents data models and workflows, and collaborates with engineers, analysts, and stakeholders. The role requires Elastic Stack expertise, cloud and big data experience, DevOps and Kubernetes familiarity, network knowledge, Agile practices, U.S. citizenship, an active DoD Secret clearance, and Security+ certification.

The Account Executive will drive growth by managing a sales territory, developing strategies, building relationships, and delivering IT solutions to federal clients.

The Account Executive will develop sales strategies, manage a dedicated territory, build relationships, and drive revenue for IT solutions.

Leads Azure, AWS, and hybrid cloud deployment, migration, modernization, networking, security, automation, governance, backup, and disaster recovery projects. Designs highly available cloud architectures, implements Infrastructure as Code, supports virtual desktop environments, assesses customer readiness, and develops migration roadmaps. Provides technical leadership, mentoring, escalation support, architecture review participation, and customer advisory services.

Generate qualified sales opportunities by prospecting via phone, email, LinkedIn and sales tools (Outreach, ZoomInfo). Qualify leads, set meetings for Account Executives, hit monthly quotas, collaborate with sales and marketing, and manage inbound leads and pipeline.

Administer and maintain hybrid infrastructure including Windows Server, Microsoft 365, Active Directory/Entra ID, Nutanix, Azure/AWS, backup/disaster recovery, and endpoint management. Monitor performance, implement security controls, support incident/change management, provide Tier II/III escalation, create documentation, assist with automation and on-call/after-hours support, and collaborate with engineering, security, and service desk teams to ensure availability, compliance, and operational efficiency.

Provide on-site and remote network deployment, installation, configuration, and troubleshooting of routers, switches, and firewalls. Support network security protocols, create configuration documentation, assist Professional Services during installs and national projects, deliver end-user training, and help automate delivery methodologies. Maintain required certifications and support managed services customers. Frequent travel required.

Provide onsite VIP and executive end-user support in Santa Clarita: troubleshoot Windows/macOS/mobile devices, manage device lifecycle (imaging/rebuilds), support Intune/JAMF and SCCM/PXE workflows, administer Microsoft 365/Exchange Online, document in ServiceNow, perform onboarding/offboarding, printer support, and participate in on-call rotations.

The ServiceNow ITSM Developer role focuses on designing, developing, and enhancing the organization's ServiceNow platform for ITSM capabilities, ensuring effective and user-friendly solutions. Responsibilities include maintaining scalable solutions, configuring ITSM modules, optimizing user experiences, and supporting incident triage and integrations.

As a Trainer, you will evaluate training needs, develop training plans, administer training programs, and report on effectiveness for the Department of Defense.

Administer and secure identity, access management, authentication, and enterprise application platforms. Lead identity lifecycle, privileged access, automation (PowerShell/Power Automate), integrations, and governance. Support compliance, audits, and Tier III escalations while improving reliability across cloud and hybrid environments and collaborating with Infrastructure, Security, HR, and Business teams.

The Account Executive will identify and close new business opportunities for Managed Services, manage the sales cycle, and maintain client relationships.

Manage end-to-end customer IT projects (6+ months): plan, schedule, budget, coordinate stakeholders and subcontractors, report progress, control scope, mitigate risks, maintain documentation, lead meetings, and support business development. Requires active TS/SCI with Full Scope Polygraph and 5+ years PM experience.

Lead day-to-day payroll operations, manage payroll systems and vendor relationships, ensure compliance with payroll/tax regulations, drive process standardization and automation, produce reports and audits, and supervise direct reports while partnering with HR, Accounting, and FP&A.

This role focuses on revenue growth in U.S. federal civilian agencies through strategic relationship management and the complete sales lifecycle, including opportunity identification and contract award.

Responsible for driving revenue growth in federal civilian agencies through relationship building, strategic planning, and managing the sales lifecycle.