Jobs at Reality Defender

Build and operate large-scale data pipelines (batch and streaming) for multi-terabyte audio/video datasets. Deploy and scale containerized workloads on Kubernetes/AWS, maintain Spark/Ray jobs, run workflow orchestration (Airflow), tune enterprise databases, and collaborate with ML teams on training and MLOps workflows.

Serve as the technical owner for a portfolio of enterprise and government accounts: onboard and integrate customers, diagnose and resolve API/webhook issues, write/debug integration snippets, drive technical escalations with Engineering, translate model behavior for customers, produce documentation and runbooks, and feed product teams with field insights to reduce friction and retention risk.

Own end-to-end UX design and rapid prototyping for new product initiatives, build near-production prototypes (React/TypeScript), collaborate with Product and Engineering, evolve reusable UI patterns and design system, and advocate for usability and accessibility across the platform.

Serve as the primary technical contact for enterprise customers: troubleshoot API integrations, own support tickets end-to-end, support onboarding and implementation, maintain documentation and runbooks, track support metrics, relay product feedback to engineering, and partner with customer success and sales to protect account health and drive renewals.

Lead go-to-market strategy and messaging for Reality Defender's API-first deepfake detection platform. Create sales enablement, conduct market and competitive research, develop case studies and campaigns, partner with product, sales, and demand teams, and track product launch performance to drive adoption among enterprise security, fraud, and government customers.

Create sales enablement content (pitch decks, datasheets, FAQs, battlecards) translating product features and the evolving deepfake/AI-fraud threat landscape for sales, customer success, and government buyers. Partner with Product, Sales, Demand Gen, and Content teams to gather feedback, maintain messaging, develop case studies and competitive research, and support go-to-market efforts.