Jobs at RapidAI

Develop and maintain Salesforce solutions, including architecture, configuration, automation, integrations, reports, dashboards, and data constructs. Manage project plans, risks, change controls, service workflows, testing, and stakeholder updates. Analyze project and customer data to provide actionable insights, improve operational efficiency, and maintain data integrity. Refactor Salesforce implementations, reduce technical debt, and ensure compliance with healthcare regulations and confidentiality requirements.

Drive new business sales for RapidAI’s clinical AI imaging platform across an assigned East Coast territory. Responsibilities include prospecting, developing and closing complex healthcare technology deals, building relationships with hospital stakeholders and executives, achieving sales targets, developing regional business plans, cultivating customer advocates, managing pipelines, and maintaining sales activity and reporting in Salesforce.

Perform detailed segmentation and annotation of CT and MRI images, particularly for neurological and stroke-related conditions. Manage medical imaging data through PACS platforms, maintaining organization, version control, integrity, and accessibility. Develop image-sharing workflows, troubleshoot imaging systems and databases, and support regulatory compliance. The role requires substantial medical imaging experience and collaboration with clinical and research teams.

Designs scalable software architectures, leads technical projects, develops complex backend and frontend features, and owns solutions through the full lifecycle. Provides engineering mentorship, reviews code and designs, researches technologies, establishes quality standards, troubleshoots distributed systems, and collaborates across product and program teams. The role requires significant software development and engineering leadership experience, with emphasis on backend development, TypeScript, AWS, distributed systems, and regulated software environments.

Own production EKS cluster availability, performance, observability, and incident response. Define SLOs, SLIs, and error budgets; lead post-mortems; and maintain blameless reliability practices. Build infrastructure using Terraform, Helm, and GitOps, while partnering with engineering on capacity planning, load testing, and chaos engineering. Optimize AWS autoscaling, networking, and costs, participate in on-call rotations, and resolve underlying causes of incidents.

Lead the design and development of scalable, resilient, secure, and observable software platforms using Golang, microservices, automation, and DevOps practices. Define architecture models and roadmaps, create reusable libraries and utilities, oversee engineering solutions, troubleshoot distributed systems, and guide multiple Scrum teams. Collaborate with technical and non-technical stakeholders to align engineering work with business and product objectives. This individual contributor role has no direct reports.

Design, develop, and optimize ETL pipelines and repositories for large-scale medical imaging (CT, MRI). Integrate with PACS/XNAT, extract and standardize DICOM/HL7/FHIR metadata, implement automated labeling/segmentation, and optimize AWS storage and retrieval for high-performance clinical applications.

Own sales activities across assigned Texas accounts, including prospecting, developing, and closing new business. Build relationships with multiple stakeholders, generate market awareness, achieve regional sales goals, develop business plans and sales strategies, cultivate customer advocates, and manage a pipeline of opportunities. The role requires complex medical or SaaS sales experience, executive presentation skills, Salesforce proficiency, and regular travel.

Lead engineering projects at RapidAI, providing technical leadership, designing solutions, improving code quality, and collaborating with cross-functional teams.

The role involves technical leadership, writing maintainable code, leading projects, collaborating with cross-functional teams, and ensuring code quality standards.

Design, implement, and maintain backend services and infrastructure for RapidAI's clinical imaging platform using Go. Collaborate with cross-functional teams to ensure system reliability, scalability, and performance in a regulated healthcare environment.

Implement scalable systems, influence technology selection, collaborate across teams, and take ownership of design and deployment of solutions in medical imaging.

As a Staff Software Engineer, you will provide advanced technical support, liaise with the Support & Services team, and maintain technical documentation while solving complex issues and enhancing product capabilities.

Lead the technical support for DICOM viewer technologies, troubleshoot DICOM issues, collaborate with engineering, and mentor a support team.

Drive hospital onboarding, training, and adoption of RapidAI products. Build clinical workflows, analyze usage data, present QBRs, address competency gaps, cultivate success stories, and support renewals and cross-sell opportunities while collaborating with sales and cross-functional teams.

Drive strategic enterprise sales for health systems: manage and expand Strategic Accounts, lead renewals and contract negotiations, cultivate executive relationships, develop sales strategies, collaborate cross-functionally, use data and market intelligence to meet revenue targets, and travel to customer sites up to 50%.