Jobs at Raisin

Develop and execute international PR and communications strategies across the UK, Ireland, and other markets. Build financial and consumer media relationships, create press and multimedia content, manage external PR agencies, coordinate interviews and briefings, maintain editorial calendars, monitor reputational risks, and support team performance. The role requires strong international market knowledge, storytelling ability, crisis management skills, and willingness to travel.

Process customer complaints, escalations, data protection inquiries, and fraud cases for European customers. Screen and prioritize cases, draft compliant responses, coordinate with Legal, Data Protection, Fraud Management, and external partners, and ensure adherence to BaFin, GDPR, and internal guidelines. The role also supports case tracking, risk documentation, workflow improvements, knowledge sharing, and the development of subject matter expertise.

Develop and execute international PR and communications strategies across the UK, Ireland, and other markets. Build financial and consumer media relationships, create press and multimedia content, manage external PR agencies, coordinate interviews and briefings, maintain editorial planning, monitor reputation risks, and support team performance. The role requires deep UK and Irish media expertise, international cultural competence, strong storytelling, crisis communication skills, and willingness to travel.

Lead and scale international performance marketing campaigns across search, display, app, native, and social channels. Own campaign strategy, execution, optimization, budgeting, measurement, reporting, and conversion-rate improvement. Use AI agents to automate campaign management, test new media opportunities, improve lead quality, and maximize customer acquisition efficiency. Collaborate with marketing and cross-functional leaders, present insights to executives, and manage initiatives across multiple markets, languages, and products.

Leads the B2B Integrations engineering team and owns end-to-end backend delivery, including architecture, development, QA, support, and platform transitions. The role combines hands-on Java and Python development with people management, hiring, coaching, performance management, risk mitigation, strategy, and OKR planning. The lead collaborates with product and technical leadership while maintaining reliable, high-performing services across modern and legacy environments.

Design and improve digital products for customer registration, authentication, account management, payments, and internal service tools. Lead rapid prototyping with generative and agentic AI, validate designs through research and metrics, and ensure ethical, secure, compliant user experiences. Collaborate with product, engineering, data, security, and compliance teams; translate complex AI and backend capabilities into usable interfaces; and contribute to an accessible, scalable design system.

Manage relationships with partner banks, align their needs with Raisin’s platform, support product launches and technical migrations, and coordinate cross-functional projects. Track partnership progress, maintain accurate product documentation, communicate changes to stakeholders, and help banks achieve growth. The role requires executive-level communication in English and French, structured problem-solving, and regular travel for in-person partner meetings.

Own and enhance Raisin’s credit risk framework across commercial, treasury, and financial counterparties. Responsibilities include independent credit analysis, portfolio monitoring, risk dashboards, reporting infrastructure ownership, IFRS 9 and ECL provisioning, regulatory compliance, risk steering, data-quality initiatives, model validation, and cross-functional partnership with Finance, Treasury, Legal, Front Office, and Risk Controlling.

Own and scale affiliate marketing and strategic brand partnerships across the DACH region. Acquire and develop partners, manage campaigns and remuneration contracts, optimize tracking and attribution, monitor CPR, CAC, ROI, and competitor activity, and expand initiatives across investment and pension products. The role requires cross-functional collaboration, partner negotiation, data-driven performance optimization, and expertise in affiliate network mechanics and digital marketing.

Leads the Investment and Pension engineering organization of 25+ engineers, owning delivery, technical strategy, architecture, compliance, data strategy, vendor management, team performance, hiring, culture, and engineering processes. Partners with product and business leaders to deliver complex technical initiatives, improve quality and speed, manage technical debt, establish standards, and develop high-performing teams.

Lead bank-wide AFC/AML projects, optimize AML framework and automated controls, maintain AFC processes and monitoring, perform complex money-laundering risk assessments, oversee regulatory changes and audits, and provide advisory and training across the organisation.

Lead payment projects and manage end-to-end payment operations across European schemes (TARGET, SWIFT, SEPA). Execute UAT, investigate incidents, perform root-cause analysis, conduct regulatory/technical research, represent Payments in industry tests and working groups, maintain documentation, and drive process automation and optimization.

Manage partnerships with banks, ensure collaboration success, contribute to product launches, and track project outcomes while communicating across teams.

Lead global and local HR policy, risk, and controls for People processes. Ensure AI-readiness and data privacy compliance, run audits and spot-checks, manage regulatory and third-party documentation requests, and implement corrective action plans while partnering with People leadership and technical teams.

Lead CRM strategy for investment and pension products: design and run multi-channel campaigns, scale savings-to-investment cross-sell, drive international CRM expansion, partner with product teams to simplify financial topics, optimize email/push/web/print touchpoints, and use data and AI to improve targeting and performance.

Lead CRM strategy for investment and pension products across email, mobile, web and direct mail; scale cross-sell from savings to investment, expand campaigns into new European markets, partner with Investment team to simplify financial topics, and use data and AI to optimize segmentation, automation and performance.

Lead global and local HR policy, AI-readiness, and People governance. Build risk and controls frameworks, manage audits and regulatory documentation, track employment/data protection/AI law changes, and implement corrective action plans with People leadership.

Lead strategic initiatives across the investment product lifecycle, introduce new products and asset classes, support product and app development, analyze customer and investment data, communicate capital markets topics, and act as the internal/external capital markets point of contact.

Own and optimize Raisin's People application landscape: administer HRIS and connected apps, resolve incidents, configure systems to meet complex People requirements, manage automated onboarding and lifecycle workflows, drive integrations and IAM strategy, and establish governance and documentation for configuration and interfaces.

Lead end-to-end design and delivery of features and fixes for the US Payments & Partner Operations stack. Improve delivery flow, promote best practices, mentor engineers, use AI tools to accelerate development, and contribute to architecture, testing, and domain-specific implementations (payments, account lifecycle, bank onboarding).