Jobs at Rainforest

Own payment product initiatives and releases within the Rails engineering team. Define requirements, user stories, constraints, and product documentation; prioritize the backlog; translate strategy into technical requirements; coordinate agile delivery; collaborate with engineering, product, stakeholders, and payment vendors; and maintain integrations. The role requires strong payment-processing knowledge, technical fluency in cloud SaaS architecture, analytical skills, and experience delivering products through continuous deployment.

Manage platform clients through embedded-payments integration, testing, deployment, and go-live. Advise clients on payment processing, margins, revenue growth, adoption, pricing, positioning, and go-to-market strategy. Analyze client data, identify improvement opportunities, monitor satisfaction and retention metrics, support portfolio migrations, and collaborate with sales, product, and engineering teams as a trusted advisor.

Build, operate, and scale AWS-based infrastructure using IaC (Terraform), manage EKS and serverless environments, create CI/CD pipelines, implement observability (OpenTelemetry/Prometheus/New Relic), support Postgres/RDS (Aurora), lead incident response and define SRE practices (SLIs/SLOs/error budgets).

The Software Engineer will develop payment products, focusing on building reliable SaaS APIs and collaborating with teams to ensure product success.

The Technical Product Owner will lead product initiatives by defining requirements, managing the product backlog, and ensuring successful payment integrations while collaborating with engineering and risk teams.

The Partnerships Manager will develop partnerships, drive referrals, manage the full partner cycle, and build relationships with executives.