Jobs at Rael Bernstein D D S PC

Provide front-desk patient care and scheduling across a regional group of orthodontic practices: answer phones, schedule appointments, collect payments, manage recalls/no-shows, maintain patient records and HIPAA compliance, assist marketing initiatives, and support office operations and reporting.

Manage patient follow-up, recall lists, and sales-related outreach for orthodontic consults. Confirm appointments, handle new patient intake and overflow exams, present treatment plans, discuss financial options, and maintain relationships with patients and referring providers. Travel between regional offices as needed.

Provide friendly, professional front-desk patient service across a region of practices: schedule appointments, answer phones, manage recalls, collect payments, maintain records and HIPAA compliance, assist with marketing events, and support clinical and admin teams to ensure smooth patient flow and positive experiences.

Provide front-desk patient support for a multi-office orthodontic practice: greet patients, schedule appointments, manage recalls, answer phones, collect and post payments, maintain HIPAA compliance, assist clinical and sales teams, support marketing events, and complete daily administrative tasks and reports.

Manage accounts receivable and collections for an orthodontic practice: answer patient contract questions, post payments, process refunds, monitor and collect delinquent accounts, send delinquency communications, and maintain patient ledgers. Requires 2-3 years dental/orthodontic billing experience and strong communication, attention to detail, and problem-solving skills.