Jobs at Rael Bernstein D D S PC

Manages orthodontic and dental accounts receivable and collections, including answering patient contract questions, contacting delinquent patients, posting payments, collecting overdue balances, processing refunds, and monitoring account delinquencies. Requires accurate patient-ledger management, strong communication, problem-solving, time-management, emotional intelligence, and attention to detail. Dental or orthodontic billing and collections experience is required; dental insurance experience is preferred.

Coordinates orthodontic practice scheduling and front-desk operations, including patient check-in, appointment scheduling, payment collection, demographic updates, recall management, no-show follow-up, phone and electronic communication, HIPAA compliance, office upkeep, reporting, and bank deposits. Supports sales and marketing initiatives, community events, patient intake, internal projects, and collaboration among clinical, administrative, and sales teams across multiple practice locations.

Provide front-desk patient support for a multi-office orthodontic practice: greet patients, schedule appointments, manage recalls, answer phones, collect and post payments, maintain HIPAA compliance, assist clinical and sales teams, support marketing events, and complete daily administrative tasks and reports.

Provide front-desk patient service for an orthodontic practice: schedule appointments, manage recalls, answer phones, collect payments, maintain records/HIPAA, assist marketing initiatives, and support reception flow to ensure positive patient experiences.