Teams at Rael Bernstein D D S PC

Provide front-desk patient care and scheduling across a regional group of orthodontic practices: answer phones, schedule appointments, collect payments, manage recalls/no-shows, maintain patient records and HIPAA compliance, assist marketing initiatives, and support office operations and reporting.

Manage patient follow-up, recall lists, and sales-related outreach for orthodontic consults. Confirm appointments, handle new patient intake and overflow exams, present treatment plans, discuss financial options, and maintain relationships with patients and referring providers. Travel between regional offices as needed.

Provide friendly, professional front-desk patient service across a region of practices: schedule appointments, answer phones, manage recalls, collect payments, maintain records and HIPAA compliance, assist with marketing events, and support clinical and admin teams to ensure smooth patient flow and positive experiences.