Race Communications
Jobs at Race Communications
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Provide first-line technical support for internet and phone services via phone, email, and chat. Troubleshoot connectivity and equipment issues, document cases in CRM, escalate complex problems, educate customers on usage and optimization, and collaborate with field and network teams to ensure timely resolution.
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Support planning, coordination, and execution of fiber optic construction projects. Assist with scheduling, budgeting, resource allocation, inspections, punch walks, vendor coordination, mapping updates, and documentation. Troubleshoot field issues, ensure regulatory compliance and safety, maintain purchase orders/invoices/as-builts, and support stakeholder communication. Field-based role with regular travel between sites.
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The Outside Sales Representative will engage potential customers, promote fiber optic services, and drive revenue growth while meeting sales goals. Requires excellent communication and customer service skills.
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The Outside Sales Representative will connect with potential customers, explain services, identify needs, close sales, and meet sales goals in a team-oriented environment.
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The OSP Project Manager oversees outside plant construction projects, ensuring timely completion, compliance, and quality management while coordinating teams and stakeholders.
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The Outside Sales Representative will engage potential customers, promote fiber optic services, meet sales goals, and provide excellent customer service while traveling to clients.
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Support the Customer Support Manager by leading and coaching support reps, handling escalations, monitoring KPIs, managing ticket queues, training new hires, driving process improvements, collaborating cross-functionally, and supporting retention-focused customer service for a telecommunications provider.
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The Talent Acquisition Specialist manages the recruitment process by sourcing candidates, coordinating interviews, assisting with onboarding, and maintaining applicant tracking systems, ensuring a positive candidate experience and compliance with recruitment metrics.
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Connect with customers door-to-door to promote fiber internet services, close sales, build relationships, and meet monthly sales goals.
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The SMB Manager drives revenue growth in the small and medium business segment by leading sales strategies, managing customer relationships, and optimizing market presence.
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The Outside Sales Representative connects door-to-door with customers to promote fiber internet services, identifies needs, and closes sales while providing excellent customer service.
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Provide administrative support for outside plant telecommunications projects: manage permits, track and process invoices and billing, maintain address records and databases, interpret construction and fiber designs, evaluate service requests and complaint tickets, troubleshoot with field technicians, and communicate permit and billing information to internal and external stakeholders.
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Perform door-to-door outside sales to promote and sell fiber internet, phone, and TV services. Identify customer needs, close sales, build relationships, provide excellent customer service, and meet monthly sales goals. Use company vehicle and provided tools to represent the brand in the local community.
