Teams at RAC WA

Answer incoming member calls, identify needs, route to appropriate teams, manage queues, record member feedback, handle data entry and administrative tasks while delivering friendly, professional service and meeting service level targets.

Provide flexible leadership across Joondalup and West Perth contact centres by shadowing and supporting Team Managers, coaching consultants, managing KPIs, monitoring quality and compliance, and stepping in during leave or projects. Support change initiatives, drive sales and service performance, and help develop leaders until a permanent team placement is available.

As a Senior Software Engineer at RAC WA, design and build cloud-native solutions, ensuring user-centric experiences, high-quality testing, and adherence to best practices in a flexible team environment.