Jobs at Quantum

Provide L3 technical escalation for StorNext and Xcellis file storage: diagnose and resolve complex file system, metadata, SAN/NAS, tiering, replication, and multi-tier storage issues. Reproduce and document defects, validate fixes with engineering, support high-severity incidents, mentor L1/L2 teams, participate in on-call rotation, and assist release readiness and troubleshooting automation.

Design, implement, and optimize the object storage data path and distributed services for a scale-out object storage platform. Own request processing from network ingress through metadata, placement, and durable persistence. Focus on low-latency, high-concurrency, correctness under failure, durability features (erasure coding/replication), caching, rebalancing, and performance profiling on Linux.

Participate in pre-sales technical activities: gather customer requirements, design and document complex shared-storage solutions for Media & Entertainment workflows, deliver technical presentations and demos, create reference architectures, collaborate with sales, partners and PMs, and support RFIs/RFPs and Salesforce updates.

Design, implement, and optimize the distributed storage data path handling I/O from network interface to persistent cluster storage. Work on distributed caching, metadata, placement algorithms, NVMe-oF/RDMA performance tuning, data integrity features (erasure coding, snapshots), lock-free concurrency, scalability, and resilience to achieve low-latency, highly durable storage.

Lead product strategy and roadmap for Quantum ActiveScale object storage. Translate customer needs into PRDs/MRDs, prioritize features, work with engineering on releases, and drive go-to-market, customer engagement, and lifecycle management for large-scale, hybrid-cloud storage deployments.

Hands-on role to identify supply chain and manufacturing inefficiencies, design and deploy AI-driven automation, build integrated production solutions across ERP and operational systems, operationalize ML models and data pipelines, monitor performance, and collaborate with operations to reduce cost and cycle time through measurable KPIs.

Senior-level L3 Support Engineer to diagnose and resolve complex tape and archive storage issues. Serve as escalation point for tape drives, libraries, media health, connectivity (Fibre Channel/SAS), and archive workflow performance. Isolate hardware/firmware/software defects, reproduce issues with Engineering, validate firmware updates, produce runbooks/RCA, mentor L1/L2, and participate in on-call rotation supporting mission-critical retention environments.

Serve as L3 technical escalation lead for ActiveScale object storage: troubleshoot distributed storage, reproduce bugs, create engineering tickets, assist customers on-site, develop diagnostic tools, mentor L1/L2, participate in on-call rotation, and drive product reliability improvements.

Design, implement, and optimize the core HCI software stack, including distributed resource scheduling, software-defined storage datapath, virtual networking, fault tolerance, and integrations with hypervisors and container runtimes to ensure scalable, high-performance, self-healing hyperconverged infrastructure.

Provide technical support for Quantum's Big Data products, troubleshoot complex issues, communicate with customers, and support product development.

The Director of Product Management will lead Quantum's product vision and strategy, ensuring successful product lifecycle management, cross-functional collaboration, and team development while tracking performance metrics and market insights.

The Director of Engineering Platforms leads strategy and execution of HW Platform portfolios, focusing on product lifecycle management, cross-functional collaboration, and team development for enhanced data solutions.

The Product Manager will lead strategic development and lifecycle management for Scalar tape automation, defining product vision, engaging with customers, and collaborating cross-functionally to enhance solutions.

The ERP Business Analyst bridges operations with technical teams, optimizes the ERP platform, and drives process improvement through collaboration and training.

The Software Product Support Engineer provides technical support for Quantum's data storage technologies, addressing complex issues, and training team members while communicating with customers and development teams.

Lead and execute cross-functional supply chain and operations projects, diagnose and resolve operational issues, implement process improvements, analyze performance data, maintain project plans and risks, and ensure solution adoption through training and documentation.

Provide technical support for Quantum tape library and storage customers across EMEA via phone, email, and chat. Troubleshoot hardware, electro-mechanical and software issues, document incidents in CRM, escalate defects to engineering, contribute to knowledge base, mentor junior staff, and participate in weekend/on-call rota.

Responsible for administering on-premise and cloud infrastructure, troubleshooting systems, managing DevOps tooling, and automating processes. This role requires extensive experience in systems administration and includes both operational and development responsibilities.

The UI QA Engineer ensures quality and usability of user interfaces in storage management. Responsibilities include testing functionality, designing test cases, implementing UI automation, and collaborating with cross-functional teams.

The Experienced Manager, Accounting leads the corporate accounting function, ensuring compliance, managing month-end close processes, and overseeing a global team.