Jobs at Quantum Health

Manage client onboarding, relationships, retention, performance monitoring, data-driven business reviews, training, issue resolution, and strategic execution for healthcare-plan clients. Translate analytics and financial outcomes into client value, advocate for client needs internally, and coordinate Sales, Product, Marketing, Operations, and Insights teams. The role requires healthcare industry expertise, strong communication and presentation skills, financial analysis capabilities, and travel as needed.

Leads enterprise transformation initiatives, cross-functional programs, and strategic improvement efforts. Responsibilities include planning initiatives, defining KPIs, managing workplans and milestones, facilitating collaboration, tracking benefit realization, reporting to executives, identifying corrective actions, and supporting change adoption. The role partners with product, finance, operations, and business leaders to deliver measurable transformation outcomes.

Leads strategy, development, and delivery of scalable healthcare analytics products, including dashboards, reporting platforms, and data products. Owns the product roadmap, translates healthcare data into ROI and cost-savings insights, partners with engineering and data science, standardizes metrics, and leads Analytics Product Owners. Focus areas include population health, care gaps, provider performance, risk adjustment, PMPM analysis, client outcomes, adoption, and self-service analytics.

Own enterprise leadership capability development, talent reviews, succession planning, organizational effectiveness, and change initiatives. Partner with leaders and HR Business Partners to define competencies, create development experiences, facilitate talent reviews, assess organizational needs, guide change adoption, and measure business impact. The role requires influencing without formal authority, managing vendors and cross-functional work, and translating strategy into scalable talent solutions. Regular onsite presence in Dublin, Ohio, plus occasional travel, is required.

Build and manage strategic relationships with key clients, ensuring successful onboarding, adoption, value realization, retention, renewals, and account growth. Lead executive stakeholder engagements, develop success plans, monitor client health and performance metrics, and provide proactive guidance. Collaborate with Sales, Product, Marketing, and Consulting teams to improve client outcomes, inform product evolution, and support organizational change. Maintain accurate Salesforce data and coordinate cross-functional information flow.

Lead business intelligence strategy across product, clinical, commercial, finance, and engineering teams. Build measurement frameworks, semantic layers, reporting solutions, and visualizations that demonstrate business value and support data-informed decisions. Own the data lifecycle from ideation through client-facing delivery, ensure data governance and integrity, and translate complex datasets into actionable insights. Collaborate on scalable data architecture and apply statistical methods, advanced analytics, and emerging AI-driven BI capabilities.

Leads product strategy and roadmap decisions while serving as the primary product partner for enterprise healthcare customers. The role discovers customer needs, co-creates scalable solutions, translates insights into requirements, collaborates with Product and Engineering, manages stakeholder change, drives adoption, and measures business outcomes. It requires executive-level relationship management, strategic customer partnership, systems thinking, and familiarity with healthcare data, integrations, APIs, and interoperability.

Develop and execute go-to-market strategies for healthcare and employee benefits products. Responsibilities include market and competitive analysis, product positioning and messaging, marketing collateral, product launches, sales enablement, cross-functional collaboration, client feedback analysis, and performance measurement. The role translates complex product capabilities into compelling customer-focused stories and supports thought leadership initiatives.

Manage strategic healthcare client accounts, driving onboarding, adoption, retention, renewals, upselling, membership growth, and utilization. Develop account strategies, monitor client health and performance metrics, deliver ROI-focused business reviews, resolve issues, and maintain executive relationships. Collaborate cross-functionally with Sales, Product, Marketing, Business Development, and Support while communicating client feedback and industry insights. Travel up to 25% as needed.

Owns executive relationships for strategic and jumbo healthcare accounts, driving retention, revenue expansion, renewals, performance guarantees, and measurable client value. Develops multi-year account strategies, leads executive business reviews, identifies growth opportunities, monitors account health, and coordinates Operations, Clinical, Product, Finance, and Implementation teams. Resolves escalated issues, maintains CRM and forecasting accuracy, and provides strategic portfolio insights to leadership.

Lead employer-focused sales strategy for CirrusMD’s virtual care solution. Responsibilities include developing territories, generating new business with employers and benefits consultants, building C-level relationships, negotiating contracts, presenting solutions, achieving revenue targets, providing market feedback, and partnering with sales operations and account management. The role is remote within the United States and requires significant domestic travel.

Ensures healthcare data is accurate, consistent, secure, and compliant. Responsibilities include requirements gathering, SQL-based data preparation, audits, data quality analysis, dashboards, KPI development, discrepancy resolution, statistical modeling, and testing. The role also develops and deploys machine learning and LLM solutions, RAG systems, AI assistants, chatbots, and automation for data quality initiatives, while supporting deployment, documentation, and training.

Manage key client accounts to maximize product value, drive onboarding and adoption, maintain relationships, support renewals, and identify upsell and cross-sell opportunities. Develop success plans, monitor client health and performance metrics, resolve issues, coordinate cross-functionally, and communicate client feedback to internal teams. The role focuses on retention, revenue growth, satisfaction, and long-term client partnerships.