Jobs at Qualifacts Systems

Configure, enroll, and maintain EDI clearinghouse integrations for EHR and RCM software customers. Co-facilitate concurrent RCM implementations, analyze billing workflows, configure systems, train clients, resolve inquiries, and communicate project updates. The role requires knowledge of EHR implementation principles, revenue cycle management, medical or behavioral healthcare billing, software configuration, and clearinghouse relationships, along with the ability to coordinate projects and delegate tasks.

Provides technical support for behavioral health EHR software through cases, live chat, and phone. Responsibilities include researching customer questions, troubleshooting software issues, optimizing performance, resolving low- to moderate-complexity requests, meeting ticket productivity and SLA/SLO targets, and communicating professionally with customers and internal teams. This is an onsite night-shift role in Vadodara.

Serves as the technical liaison between sales teams and prospective clients, designing and demonstrating EHR integration and security solutions. Leads discovery sessions, responds to RFPs and RFIs, creates technical documentation, supports proof-of-concept deployments, and partners with engineering, product, and implementation teams. The role focuses on HL7, FHIR, APIs, cloud infrastructure, security architecture, compliance, data governance, and client onboarding.

Leads design and development of .NET healthcare applications and cloud-native microservices. Makes architectural decisions, applies AI to workflows, uses AI-assisted development tools, and collaborates with Product Owners. Owns projects, mentors developers, conducts code reviews, resolves complex application and database performance issues, integrates APIs, and supports stable releases with QA and operations.

Configure, enroll, maintain, and troubleshoot EDI clearinghouse integrations across multiple EHR and RCMS platforms. Collaborate with configuration teams and account managers on access, mapping, transitions, and process improvements. Resolve client inquiries and Salesforce tickets within defined turnaround times while ensuring accurate billing configuration, customer satisfaction, and compliance with established procedures.

Supports monitoring and management of server and service alerts, coordinates alert escalations, performs scheduled maintenance, and maintains technical documentation. The role requires on-site availability in Lima and a minimum six-month professional internship. Candidates should understand cloud computing, Linux, networking, system administration, containers, version control, and preferably scripting or Infrastructure as Code.

Leads enterprise software architecture, engineering delivery, technical standards, and organizational modernization. The role manages architects, technical leads, engineering managers, and cross-functional teams while ensuring scalability, performance, security, reliability, observability, and predictable delivery. It also establishes KPIs, mentors engineering leaders, modernizes legacy platforms into cloud-native architectures, and partners with Product, QA, DevOps, and Infrastructure teams.

Lead a backend-focused engineering team owning delivery, quality, hiring, and team health. Drive performance management, partner with product and clinical stakeholders, make architecture decisions, remove blockers, and maintain technical standards.

The Business Development Representative generates leads for the marketing and sales team, qualifies prospects through calls and emails, and supports the sales pipeline with Account Executives.

The Enterprise Account Manager will manage relationships with enterprise clients, ensuring satisfaction and identifying growth opportunities.

Design and guide scalable, API-based, cloud-hosted software solutions. Collaborate with engineering teams and DBAs on integrations, event-driven architectures, and messaging/streaming. Influence technical decisions, produce documentation, participate in planning, and promote best practices using AWS and AI-assisted development tools.