Jobs at Qualifacts Systems

Leads the revenue cycle management business intelligence roadmap, analytics delivery, and BI team. Owns Snowflake data products, advanced SQL modeling, Power BI dashboards, KPI governance, data quality, security, and self-service analytics. Partners with operations, finance, product, technology, and customer-facing teams to identify revenue and performance opportunities. Drives AI and automation initiatives, stakeholder enablement, executive reporting, and scalable analytics products.

Lead manual QA activities for complex applications, including test planning, functional and regression testing, defect tracking, risk analysis, release sign-off, and quality reporting. The role requires API and database testing, familiarity with CI/CD and automation tools, and collaboration with cross-functional stakeholders. It also provides technical leadership through escalation support, knowledge sharing, QA process improvement, quality metrics, and development of testing strategies and standards.

Supports application software administration across hybrid on-premises and cloud environments. Responsibilities include configuring and deploying applications, managing releases and patches, maintaining runbooks, monitoring performance, reviewing audit logs, supporting IT Operations, and improving workflows. The role requires Linux, containerization, AWS or similar cloud platforms, Java application support, application server administration, scripting, and automation experience.

Owns the sourcing, onboarding, expansion, and monetization of strategic SaaS partnerships. Conducts market research, develops account plans, manages senior stakeholder relationships, coordinates joint sales strategies with internal teams, and drives partnerships through contract execution. Performs partner reviews, refines forecasts, identifies high-value opportunities, and uses data-driven analysis to increase revenue and customer demand.

Provide technical and customer support for behavioral health software by researching questions, troubleshooting issues, optimizing performance, delivering training and consultation, and resolving moderate- to high-complexity requests. The role requires clear communication, proactive issue ownership, dependable follow-through, collaboration, and expanding knowledge across service offerings including live chat, concierge, and phone support.

Designs, operates, and troubleshoots AWS and on-premises network infrastructure, including hybrid connectivity, datacenter networks, routing, firewalls, load balancers, CDN, WAF, and DNS. Supports migrations, maintenance windows, incident response, root-cause analysis, documentation, compliance, and new AWS initiatives. Coordinates with security teams, vendors, carriers, and AWS support. This is an onsite night-shift role in Vadodara, India.

Supports monitoring and management of server and service alerts, coordinates alert escalations, performs scheduled maintenance, and maintains technical documentation. The role requires on-site availability in Lima and a minimum six-month professional internship. Candidates should understand cloud computing, Linux, networking, system administration, containers, version control, and preferably scripting or Infrastructure as Code.

Leads enterprise software architecture, engineering delivery, technical standards, and organizational modernization. The role manages architects, technical leads, engineering managers, and cross-functional teams while ensuring scalability, performance, security, reliability, observability, and predictable delivery. It also establishes KPIs, mentors engineering leaders, modernizes legacy platforms into cloud-native architectures, and partners with Product, QA, DevOps, and Infrastructure teams.

The Business Development Representative generates leads for the marketing and sales team, qualifies prospects through calls and emails, and supports the sales pipeline with Account Executives.