Jobs at QTS Data Centers

Provision, deploy, operate, and maintain managed network services for customers and internal users. Troubleshoot routing, switching, VPN, firewall, DNS, optical, DDoS mitigation, and network security issues across Cisco platforms. Manage escalated support tickets, maintain SLA compliance, perform firewall rule changes, configure network devices, and support a 24/7 operations center. Collaborate with technical and non-technical stakeholders while continuously improving network reliability, scalability, security, and automation.

Leads European employee benefits administration, renewals, compliance, vendor relationships, and employee support, primarily for the Netherlands. Supports multi-country payroll processing, validates payroll inputs and outputs, manages benefits-related payroll treatment, and resolves employee and provider issues. Maintains Workday and vendor data, supports payroll provider implementations, audits, reconciliations, reporting, and process automation while partnering with Finance, Legal, Procurement, People Services, and external providers.

Manages document control systems and teams across medium-to-large construction and data center projects. Responsibilities include administering Aconex and related platforms, maintaining drawing and document records, managing workflows and RFIs, ensuring audit trails, training project teams, coordinating consultants and contractors, and delivering complete as-built and Operations & Maintenance documentation at project handover. The role also supports process improvement, project reporting, document archiving, lessons learned, and coordination across European and U.S. teams.

Provides desktop and enterprise IT support for remote and onsite employees, troubleshooting Windows and macOS devices, applications, networking, peripherals, and production issues. Manages support tickets, equipment deployments, inventory, escalations, testing, documentation, process improvements, and system changes. Requires strong customer service, independent problem-solving, and the ability to manage competing priorities in a fast-paced environment.

Leads strategic sourcing and category management across direct and indirect spend, including electrical, mechanical, IT, facilities, MRO, and data center infrastructure. Responsibilities include spend analysis, supplier selection, RFI/RFP development, negotiations, contract management, cost optimization, procurement governance, supplier compliance, and implementation planning. The role partners with stakeholders and senior management to execute sourcing strategies, manage change, and deliver savings across a national data center portfolio.

Provides technical leadership for backend software architecture, translating business and solution requirements into secure, scalable, reliable, and maintainable technical designs. Evaluates tradeoffs, establishes reusable patterns and standards, validates implementations through reviews and prototypes, addresses technical debt and architecture risks, and mentors engineers and technical leads. The role also manages SharePoint Online sites, libraries, lists, and permissions while supporting enterprise modernization and architecture governance.

Owns end-to-end delivery of multiple enterprise transformation programs, translating strategic priorities into an integrated portfolio roadmap. Responsibilities include program governance, cross-functional delivery, change adoption, risk and resource management, KPI and OKR tracking, portfolio budgeting, executive reporting, and stakeholder alignment. The role also leads people and establishes standards, controls, and operating structures in a complex corporate environment.

Leads enterprise governance, portfolio standards, change management, decision frameworks, and transformation execution. Builds and operates a governance Center of Excellence, establishes executive forums and policies, oversees portfolio intelligence and value-realization reporting, and develops scalable capabilities. Partners with senior executives on strategic planning, risk, investment, and transformation while leading directors, managers, and subject-matter experts.

Deploys, supports, troubleshoots, and maintains private cloud, virtualized, Windows, and Linux infrastructures. Responsibilities include VMware administration, network virtualization, system upgrades, patching, capacity management, monitoring, incident resolution, infrastructure documentation, change management, and customer support. The role also requires project scoping, automation, outage prevention, performance optimization, and collaboration with 24/7 operations teams while mentoring junior staff.

Provides portfolio-wide finance leadership for Facilities Operations, including budgeting, forecasting, management reporting, variance analysis, financial modeling, and strategic decision support. Partners with operational and finance leaders to evaluate cost drivers, vendor programs, staffing, utilities, maintenance, and investment initiatives. Standardizes reporting and governance processes, improves forecast accuracy, develops dashboards and business cases, strengthens controls, and presents recommendations to executives. May coach analysts and lead cross-functional process improvement initiatives.

Manage project information trackers, lease deliverables, reports, and cross-functional workstreams for active hyperscale Build to Suit data center projects. Coordinate with sales, legal, predevelopment, construction, and project leadership teams to maintain accurate status information, improve development-cycle processes, and ensure material and reporting needs are met.

Leads finance and accounting application strategy, functional roadmaps, enhancement projects, configuration changes, escalated support, and system performance monitoring. Manages experts, cross-functional partners, third-party providers, and application security standards. Oversees Workday Financials, Adaptive Insights, Kyriba, and related systems while driving process improvements and IT project delivery using agile and other methodologies.

Provides operational administration and support for business SaaS applications. Responsibilities include application onboarding, tenant configuration, identity and access management, license tracking, ITSM request handling, change management, troubleshooting, reporting, vendor coordination, audit evidence, runbook maintenance, and application retirement. Works within established standards to maintain secure, documented, and auditable application lifecycles.

Leads QTS’s military talent hiring program, including SkillBridge, veteran, transitioning service member, and military-spouse initiatives. Partners with business leaders and Talent Acquisition to identify workforce needs, build hiring pipelines, promote program adoption, and develop external partnerships. Tracks engagement, pipeline, conversion, and hiring outcomes; presents recommendations; and supports military-focused employer branding and continuous program improvement.

Leads the Enterprise Program Office and enterprise portfolio of strategic and transformational initiatives. Oversees prioritization, governance, executive reporting, risk and dependency management, delivery accountability, and benefits realization. Establishes program management standards, tools, methodologies, and operating cadences; leads critical cross-functional programs; develops program leaders; and partners with executives across technology, operations, finance, and corporate functions to improve organizational execution.

Leads the enterprise third-party risk management program and team, overseeing vendor assessments, due diligence, monitoring, remediation, governance, reporting, and risk acceptance. Establishes policies and methodologies, manages TPRM platforms and process improvements, and partners with Procurement, Legal, Privacy, Safety, Business Continuity, and business stakeholders. Provides executive insights into vendor risk exposure and drives scalable, cross-functional risk mitigation initiatives.

Coordinates the intake, review, approval, signature, execution, processing, and recordkeeping of development-related agreements. Reviews contract packages for completeness, routes approvals, manages DocuSign execution, maintains contract records and workflow trackers, supports Workday and eBuilder processing, prepares status reporting, and assists with audits and process improvements. The role follows established procedures and escalates legal, commercial, or nonstandard issues to process owners.

Supports QTS's capital markets and financing activities through liquidity forecasting, financial modeling, transaction execution, investor and lender engagement, due diligence, and preparation of investor materials. Builds integrated financial models for asset-level and corporate financing structures, coordinates bankers, lawyers, consultants, and internal stakeholders, and synthesizes complex data to support capital raising and long-term financial strategy.

Leads the accounting team and monthly close process, overseeing journal entries, reconciliations, financial statements, reporting, budgeting, forecasting, audits, GAAP compliance, and Sarbanes-Oxley controls. The role manages staff development, improves accounting procedures, supports ERP and reporting system integrity, analyzes variances, and partners with departments on financial information and special projects.

Supports, configures, tests, operates, and troubleshoots audio-visual systems across conference rooms, training rooms, auditoriums, meetings, and events. Responsibilities include Microsoft Teams Rooms support, hybrid event coordination, AV system design and commissioning, help ticket resolution, vendor escalation, networking support, customer consultation, and equipment inventory management.