Jobs at PSI CRO

Support enterprise applications and specialized information systems through Tier 2 and Tier 3 troubleshooting, installation, testing, user training, software release monitoring, validation, and technical audits. The role also supports client-provided IT equipment, evaluates system upgrades, maintains compliance with CFR 21 Part 11 requirements, and collaborates with global teams to ensure reliable business operations.

Support and maintain enterprise and specialized business applications, including installations, Tier 2 and Tier 3 troubleshooting, software updates, user training, testing, and systems validation. Monitor software releases, recommend migrations and purchases, maintain CFR 21 Part 11 validation status, support client-provided IT equipment, and conduct technical compliance audits across departments.

Provide Tier 2 and Tier 3 support for enterprise and specialized applications, including installation, troubleshooting, software updates, user training, testing, and implementation. Maintain validation status for regulated systems, evaluate software releases, support client-provided IT equipment, and conduct technical audits to ensure compliance with company standards.

Provides Tier 2–4 support for enterprise and specialized applications, including installation, troubleshooting, user training, software updates, release evaluation, systems validation, and technical audits. The role also supports client-provided IT equipment, creates SQL queries, participates in testing, and helps maintain compliance with PSI standards and CFR 21 Part 11 requirements.

Leads business development across Asia Pacific by prospecting pharmaceutical and CRO clients, managing strategic accounts, developing sales plans, leading proposals and presentations, negotiating contracts, and ensuring successful handoffs to project teams. Builds long-term client relationships, manages and coaches commercial teams, monitors customer satisfaction, identifies expansion opportunities, and coordinates with operations and project leadership to resolve issues and negotiate scope changes.

Supports enterprise and specialized software applications through Tier 2 and Tier 3 troubleshooting, installation, upgrades, testing, validation, user training, and technical audits. Monitors software releases, recommends migrations and purchases, maintains CFR 21 Part 11 validation status, and supports client-provided IT equipment. The role requires strong analytical, communication, customer-service, systems support, and SQL skills.

Combines business analysis and database development to translate stakeholder needs into technical solutions. Designs database structures, data models, SQL queries, Power BI dashboards, and reporting assets. Gathers requirements, supports Agile delivery, testing, UAT, deployment, and post-release validation. Collaborates with business stakeholders, developers, and QA teams to ensure accurate, scalable, and actionable data solutions.

Develop database structures, SQL queries, data models, Power BI dashboards, and reporting solutions while translating stakeholder needs into technical requirements. Collaborate with developers, QA teams, and business users throughout Agile development, testing, deployment, and continuous improvement. Support UAT, validate data accuracy, optimize performance, and ensure delivered solutions align with business objectives.

Provide Tier 2 and Tier 3 support for enterprise and specialized applications, install and configure information systems, train users, monitor software releases, recommend upgrades, maintain validation status for regulated systems, support client-provided IT equipment, and conduct technical compliance audits. The role also involves troubleshooting, testing, systems implementation, and collaboration in a service-oriented environment.

Manage full-cycle recruitment across Europe, including job advertising, sourcing, screening, interviews, candidate pipelines, ATS maintenance, hiring-manager collaboration, agency coordination, employer branding, and recruitment reporting. The role supports clinical trial operations and requires strong stakeholder-management skills, fluent English, full professional German, and authorization to work in Austria. This is a one-year contract with potential extension.

Conduct full-cycle recruitment across Europe, including job advertising, sourcing, screening, interviewing, candidate pipeline development, ATS maintenance, hiring-manager partnership, agency coordination, and recruitment reporting. The role requires fluent English, full working proficiency in German, strong stakeholder skills, and experience with recruitment tools. This is a remote, one-year contract based in the Netherlands.

Conduct end-to-end recruitment across Europe, including job advertising, candidate sourcing, screening, interviewing, ATS administration, pipeline development, hiring manager partnership, candidate experience, recruitment reporting, and agency collaboration. The role supports clinical trial operations and requires fluent English, full Dutch proficiency, and legal authorization to work in the Netherlands. This is a one-year remote contract with possible extension.

Conduct end-to-end recruitment across Europe for clinical-trial-supporting functions. Responsibilities include creating job advertisements, sourcing candidates, screening and interviewing applicants, maintaining applicant tracking records, developing talent pipelines, partnering with hiring managers, managing candidate experiences, reporting recruitment metrics, and coordinating with recruitment agencies. The role requires fluency in English and German and is offered as a one-year contract in Austria, with potential extension.

Leads full-stack software development projects, architects and maintains applications, resolves complex technical challenges, mentors engineers, and makes technical decisions in Scrum. Collaborates with business analysts and cross-functional teams to deliver solutions aligned with user and business needs. Oversees documentation, workflow processes, performance improvements, and adoption of relevant technologies. Requires experience with Microsoft platforms, SQL Server or similar DBMS, cloud networking, large-scale production systems, and preferably pharmaceutical, biotechnology, CRO, or imaging CRO environments.

The Business Development Associate researches potential sponsors, identifies decision-makers and opportunities, tracks accounts and existing client champions in Salesforce, and develops targeted outreach based on PSI capabilities, proposals, conferences, and clinical study insights. The role qualifies leads, supports campaign creation, helps secure meetings, represents PSI at industry events, builds relationships with targeted accounts, and assists the Business Development Director in advancing opportunities through the pipeline.

Plans and executes international meetings and events, coordinating logistics, vendors, budgets, travel, registration systems, compliance, reimbursements, invoices, and post-event activities. Communicates with internal teams, clients, investigators, and external stakeholders while researching venues, estimating meeting costs, troubleshooting event issues, and ensuring adherence to country-specific healthcare professional interaction policies. Requires frequent international travel, including short-notice trips.

Plans and executes international meetings and events, coordinating logistics, vendors, budgets, travel, registrations, compliance, reimbursements, invoices, and post-event processes. Communicates with internal teams, clients, investigators, and external stakeholders; researches destinations and venues; estimates meeting costs; and supports finance activities. The role requires strong organization, attention to detail, customer orientation, English proficiency, and frequent international travel, including short-notice trips.

Manages daily office administration, including supplies, inventory, equipment, mail, shipments, meetings, travel arrangements, visitors, and facility vendors. Provides administrative support to the Country Manager and departments, coordinates document signatures, supports visitor access procedures, and assists with office health and safety initiatives.

Provides strategic and operational HR support across employment administration, benefits, policies, compliance, performance management, training, recruitment, payroll coordination, employee records, and exit interviews. Partners with local leaders, global stakeholders, managers, accounting teams, and external parties in an international CRO environment. This 12-month maternity-cover role requires strong knowledge of local employment law, HR practices, and employee relations.

Coordinate budgets, grant allocations, payment calculations, forecasts, databases, and reconciliations for global clinical research projects. Serve as the payment coordination contact for hospitals, physicians, clients, Accounting, Legal, and Operations teams. Prepare database specifications, analyze financial data, report payment status, and help ensure accurate, timely reimbursements.